# Bug? I can't receive the tier rewards **URL:** \ **Category:** Support\ **Created:** [June 14, 2016, 5:03am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395 "2016-06-14T05:03:25Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![zg861229](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zg861229/32/1547_2.png) [@zg861229](https://community.gemsofwar.com/u/zg861229)\ **Post date:** [June 14, 2016, 5:03am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/1 "2016-06-14T05:03:25Z")
Bug? I can’t receive the tier rewards when updated yesterday,I enjoy the pvp immediately. Now my tier is level 2 and battle number is 1837 . But,I can’t receive the tier rewards from tier 15 to tier 2 in Steam and Android My invite Code is LILIZDDR Please help me ! Thank you very much~ @nimhain @sirrian ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [June 14, 2016, 5:12am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/2 "2016-06-14T05:12:49Z")
The same thing happened to me. I suggest filing a support ticket. I filed one this morning and the situation has already been corrected. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [June 14, 2016, 5:18am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/3 "2016-06-14T05:18:11Z")
That should be fixed. Next time you gain a Tier, you should receive all the rewards from the previous Tiers. ---
**Author:** ![zg861229](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zg861229/32/1547_2.png) [@zg861229](https://community.gemsofwar.com/u/zg861229)\ **Post date:** [June 14, 2016, 5:35am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/4 "2016-06-14T05:35:32Z")
Thank you very much! ---
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [June 14, 2016, 6:13am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/5 "2016-06-14T06:13:21Z")
Might be a stupid question but how does someone know when they are missing rewards in PvP? I tend to stay in the PvP window while battling, rarely dropping down to the world map in order to minimize Defense attacks that come every 10 minutes-- how do we know for sure whether the Tier rewards were being rewarded or that they didn’t? ---
**Author:** ![kzintiwife](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kzintiwife/32/2350_2.png) [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\ **Post date:** [June 14, 2016, 6:50am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/6 "2016-06-14T06:50:25Z")
when you get a tier reward - it shows the old circle with your rank, then gives the rewards. i often get 3 or 4 ranks at a time. you can add up from rank to rank and see if that matches what you got. ---
**Author:** ![psychetruth](https://avatars.discourse-cdn.com/v4/letter/p/96bed5/32.png) [@psychetruth](https://community.gemsofwar.com/u/psychetruth)\ **Post date:** [June 14, 2016, 7:06am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/7 "2016-06-14T07:06:13Z")
I’m pretty sure I got all the way to tier one before the fix and received no rewards for the entire pvp event. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [June 14, 2016, 7:24am UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/8 "2016-06-14T07:24:01Z")
> [@psychetruth](#): > > I’m pretty sure I got all the way to tier one before the fix and received no rewards for the entire pvp event. Contact our support team and explain your issue. ---
**Author:** ![Lysistrata](https://avatars.discourse-cdn.com/v4/letter/l/7ba0ec/32.png) [@Lysistrata](https://community.gemsofwar.com/u/Lysistrata)\ **Post date:** [June 15, 2016, 5:03pm UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/9 "2016-06-15T17:03:00Z")
This is STILL happening to me ---
**Author:** ![Dorgath](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\ **Post date:** [June 15, 2016, 6:14pm UTC](https://community.gemsofwar.com/t/bug-i-cant-receive-the-tier-rewards/8395/10 "2016-06-15T18:14:30Z")
It’s a pesky bug as explained to me by Support when I contacted them.