# Bug handling, the IP2 way

**URL:** <https://community.gemsofwar.com/t/bug-handling-the-ip2-way/70436>\
**Category:** Feature Requests and Game feedback\
**Created:** [June 7, 2021, 2:17pm UTC](https://community.gemsofwar.com/t/bug-handling-the-ip2-way/70436 "2021-06-07T14:17:53Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Snooj](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/snooj/32/65852_2.png) [@Snooj](https://community.gemsofwar.com/u/Snooj)\
**Post date:** [June 7, 2021, 4:32pm UTC](https://community.gemsofwar.com/t/bug-handling-the-ip2-way/70436/4 "2021-06-07T16:32:17Z")

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> [@Fourdottwoone](#):
>
> I hear there was a Flash Offer a while back where some players were charged twice.

I don’t recall this one, but there were two recent flash offers that gave the wrong item. One was incorrect for console players. The other didn’t give pet gnome bait.

Regarding the console one, the devs provided an update but it was hidden as a comment and not its own thread, and stated players had to reach out directly.

> [@\[Known Issue\] Kingdom of Fire offers give gem keys not gems as displayed (Playstation only)](https://community.gemsofwar.com/t/known-issue-kingdom-of-fire-offers-give-gem-keys-not-gems-as-displayed-playstation-only/69508/5):
>
> We currently have a limitation which means we’ll need players who purchased the Kingdom of Fire Offers to contact our Support Team directly so we can compensate them the Gems for this issue.

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