# \[BUG\] Gems of War taking forever to load after a battle, with multiple connection Retries needed to go forwanrd

**URL:** <https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993>\
**Category:** Bug Reports\
**Created:** [September 30, 2021, 8:35am UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993 "2021-09-30T08:35:53Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [October 17, 2021, 11:26pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/7 "2021-10-17T23:26:24Z")

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Hey all,

This message most commonly comes up when a connection issue is experienced.

Recommend going through the steps in this article;

> **[Connection issues troubleshooting](https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-)**
>
> Try these steps if you encounter connection issues with the server or game.
> These can be used as prevention for slow internet or connection problems as well as to fix a problem.
> 1. Check the game s...

It also can occur when your internet is running and we have no server issues, but a connection between is unable to be established.

If anyone runs through those troubleshooting steps and see’s this issue continue, please send through a ticket here; [Technical Issue New Ticket](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)

Jeto - Support Human 🧙🏻‍♀️

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_[View the full topic](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993)._
