# \[BUG\] Gems of War taking forever to load after a battle, with multiple connection Retries needed to go forwanrd **URL:** \ **Category:** Bug Reports\ **Created:** [September 30, 2021, 8:35am UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993 "2021-09-30T08:35:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Mandas](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@Mandas](https://community.gemsofwar.com/u/Mandas)\ **Post date:** [September 30, 2021, 8:35am UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/1 "2021-09-30T08:35:53Z")
**Platform, device version and operating system:** PC, Windows 10 **Screenshot or image:** ![Gems of war Bug2](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/f/5fe87375f33d527a11769d9032ad855b5611a8da.jpeg) **What you were expecting to happen, and what actually happened:** I expected for the Battle rewards to appear immediately after the battle was over. Instead, I had to wait several minutes and perform multiple retries in order for the Battle rewards to appear. Also, the loading screen is stuck when opening the game, with multiple Retries needed to get into it. **How often does this happen? When did it begin happening?** It started since the 29th of September, and it happened almost constantly. **Steps to make it happen again** Win a battle, then wait a little. ---
**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\ **Post date:** [September 30, 2021, 11:03am UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/2 "2021-09-30T11:03:35Z")
I have the same issue. ---
**Author:** ![Lina-RS](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lina-rs/32/73074_2.png) [@Lina-RS](https://community.gemsofwar.com/u/Lina-RS)\ **Post date:** [September 30, 2021, 1:08pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/3 "2021-09-30T13:08:47Z")
Same here ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/5/75c54a245542e1d8a8e54109990c5e88af502d36.jpeg) ---
**Author:** ![Bignoizette](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bignoizette](https://community.gemsofwar.com/u/Bignoizette)\ **Post date:** [October 16, 2021, 1:34pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/4 "2021-10-16T13:34:58Z")
Same on Ps5. The game disconnect after each match. I gave multiple report via the Playstation system. Dont know what to Do . Help ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [October 16, 2021, 4:13pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/5 "2021-10-16T16:13:55Z")
This also happens to me on PS4, since around the same date. Crashes randomly with that message in battle and on the map screen. Usually lose a few sigils per week to it. ---
**Author:** ![EternalDark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eternaldark/32/66169_2.png) [@EternalDark](https://community.gemsofwar.com/u/EternalDark)\ **Post date:** [October 16, 2021, 6:34pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/6 "2021-10-16T18:34:33Z")
happens to me constantly too. if i just say hi in chat, i then have to reconnect before starting or finishing a battle. or ill wait ten min for crap to load. and yeah, been goin on for several weeks now. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 17, 2021, 11:26pm UTC](https://community.gemsofwar.com/t/bug-gems-of-war-taking-forever-to-load-after-a-battle-with-multiple-connection-retries-needed-to-go-forwanrd/71993/7 "2021-10-17T23:26:24Z")
Hey all, This message most commonly comes up when a connection issue is experienced. Recommend going through the steps in this article; > **[Connection issues troubleshooting](https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-)** > > Try these steps if you encounter connection issues with the server or game. > These can be used as prevention for slow internet or connection problems as well as to fix a problem. > 1. Check the game s... It also can occur when your internet is running and we have no server issues, but a connection between is unable to be established. If anyone runs through those troubleshooting steps and see’s this issue continue, please send through a ticket here; [Technical Issue New Ticket](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356) Jeto - Support Human 🧙🏻‍♀️