# Ban this user and fix the attack/defence bug **URL:** \ **Category:** Support\ **Created:** [May 5, 2017, 8:25am UTC](https://community.gemsofwar.com/t/ban-this-user-and-fix-the-attack-defence-bug/23578 "2017-05-05T08:25:38Z")\ **Posts on this page:** 1\ **Showing post:** 15
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [May 5, 2017, 11:00pm UTC](https://community.gemsofwar.com/t/ban-this-user-and-fix-the-attack-defence-bug/23578/15 "2017-05-05T23:00:51Z")
> [@Aelthwyn](#): > > But when you spend weeks submitting tickets and PMing the devs, and nothing is done, and the devs even recognize that cheating is not their priority at all, which is quite understandable with all the work that GW has occured, what can you do? While I understand the frustration, I don’t think posting these kind of threads on specific people is the solution. Specific ones about the defense bug sure, (though without player names involved) but as @Saltypatra and @Sirrian mention in the other thread this came up in, there is proof only they can find (I’m guessing exploiting might be different to botting for example, and might carry different penalties), and they are actually putting out fixes against cheating constantly, but don’t generally share that information to try and avoid helping the cheaters out. Sources (more for others’ reference, since you were in the other thread and you’ve seen them before 😉 ) > [@PvP rankings are a joke](http://community.gemsofwar.com/t/pvp-rankings-are-a-joke/22677/106): > > @Jainus We don’t run any simulated users on the live servers. slight_smile@Turintuor The best thing to do in terms of reporting players is to get some information and tell us their name, level and guild. We will then open an internal investigation. We have specific proof that only we are capable of finding, so even if you send what you think is definitive proof we will still need to investigate the player to find what we are looking for. > [@PvP rankings are a joke](http://community.gemsofwar.com/t/pvp-rankings-are-a-joke/22677/108): > > Every player that is brought to our attention is added to our investigation list. As Sirrian said earlier we are exceedingly busy with the deployment of Guild Wars. I’m sorry to hear about how you are feeling, when we move the game for PC/Mobile over to Unity we will be able to add more features to prevent cheating and that will make our investigations easier. I just wanted to clarify in my last post what players should do if they want to report cheating. > [@PvP rankings are a joke](http://community.gemsofwar.com/t/pvp-rankings-are-a-joke/22677/113): > > Not at all… we’re talking about MAJOR upgrades in this case. We’ve got small updates to cheat prevention going out constantly. But, as I’m sure you can understand, sharing our plans around a strategy to fix this issue will only help the cheaters avoid it. --- _[View the full topic](https://community.gemsofwar.com/t/ban-this-user-and-fix-the-attack-defence-bug/23578)._