# Ban bug (Compensation) is an insult

**URL:** <https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286>\
**Category:** Uncategorized\
**Created:** [December 25, 2022, 2:56am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286 "2022-12-25T02:56:27Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [December 25, 2022, 2:56am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/1 "2022-12-25T02:56:27Z")

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I have not had my ban lifted yet… BUT it’s a slap in the face that they’re like “here 100 gems, no harm no foul” NO this won’t do… Many many players lost way more resources and event participation… Way more… I would say we can’t let this stand… But the devs have ALL the say about this unfair compensation.

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**Author:** ![Kelana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kelana/32/88601_2.png) [@Kelana](https://community.gemsofwar.com/u/Kelana)\
**Post date:** [December 25, 2022, 3:35am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/2 "2022-12-25T03:35:03Z")

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Hace they actually said it’ll be 100 gems? Because yeah, that would be absurd. I lost at least double that many gems in hourly logins alone. And that doesn’t begin to take into account everything else.

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**Author:** ![Tabu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tabu/32/63708_2.png) [@Tabu](https://community.gemsofwar.com/u/Tabu)\
**Post date:** [December 25, 2022, 6:10am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/3 "2022-12-25T06:10:04Z")

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You will take what they give you and continue playing. Don’t act like it will be any other way. 🤣

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [December 25, 2022, 6:11am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/4 "2022-12-25T06:11:14Z")

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Yes they said 100 gems only…

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [December 25, 2022, 6:12am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/5 "2022-12-25T06:12:35Z")

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I never said I wouldn’t… But it’s completely unfair that the compensation is garbage.

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**Author:** ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)\
**Post date:** [December 25, 2022, 6:29am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/6 "2022-12-25T06:29:57Z")

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It could have been worse - they could have taken 100 gems from you

Or sell the unban for real, at 4.99 erroneous, at 49.99 for two hours of real time, and so on…

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**Author:** ![Kelana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kelana/32/88601_2.png) [@Kelana](https://community.gemsofwar.com/u/Kelana)\
**Post date:** [December 25, 2022, 7:05am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/7 "2022-12-25T07:05:34Z")

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That’s lame. Where did they say that, btw? I haven’t been able to find much by way of their actual responses to this issue, short of ‘we know it’s a problem’ type responses.

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [December 25, 2022, 7:24am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/8 "2022-12-25T07:24:28Z")

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There’s been a few unbanned that have said it… Few YouTube videos as well… And yes, lame indeed

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**Author:** ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)\
**Post date:** [December 25, 2022, 7:38am UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/9 "2022-12-25T07:38:51Z")

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> [@WishKiller](#):
>
> Было несколько незабаненных, которые сказали это

And there was also an authority figure who said that compensation will be considered after they understand the mechanism of getting a ban.

So this hundred is just a light snack.

But that’s inaccurate, we’re talking about people who decide for themselves what’s what and for what

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [December 25, 2022, 3:28pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/10 "2022-12-25T15:28:23Z")

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We don’t know the compensation yet. Early bans got 100, yes. That was before they knew about the extent of this mess.

Let’s not get heated over things that have not been decided yet.

We can still get our pitchforks out later if needed. 😉

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**Author:** ![Tabu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tabu/32/63708_2.png) [@Tabu](https://community.gemsofwar.com/u/Tabu)\
**Post date:** [December 25, 2022, 4:38pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/11 "2022-12-25T16:38:05Z")

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> [@Squi](#):
>
> there was also an authority figure who said that compensation will be considered after they understand the mechanism of getting a ban.

They said that after people used thousands of keys to get AW, the compensation was to then spend thousands of diamonds to craft him at half price. Which was just another layer to their scam.

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**Author:** ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)\
**Post date:** [December 25, 2022, 4:51pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/12 "2022-12-25T16:51:58Z")

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just got the ban lifted - no compensation for not insulting 100 gems) I approve!)

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [December 25, 2022, 4:55pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/13 "2022-12-25T16:55:26Z")

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> [@\[Known Issue\] Bans for Everyone?](https://community.gemsofwar.com/t/bans-for-everyone/78221/73):
>
> Hey Adventurers, Unfortunately I am signing off for the night, as it’s current after 4:40am here. I will share more infomation tomorrow when I hear more. I’ve gone through and unbanned as many of the accounts for players who had contacted our support. I apologize if I missed you (I will be back later tomorrow to go through the ones I may have missed). To answer a few questions I’ve seen: Can I get my guild trophies back? Yes, we will be able to restore trophies that were removed from incorr…

“Will there be compensation for the players affected?  
We want to investigate this issue and find what triggered it before we will discuss compensation internally.”

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**Author:** ![BARBELITH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/barbelith/32/47103_2.png) [@BARBELITH](https://community.gemsofwar.com/u/BARBELITH)\
**Post date:** [December 25, 2022, 10:44pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/14 "2022-12-25T22:44:22Z")

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oh you got compensation, cool… i got a day off the game, the troop i was using that was fun is now useless, and i lost all my event currency… i did find another game to play tho!

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [December 25, 2022, 11:04pm UTC](https://community.gemsofwar.com/t/ban-bug-compensation-is-an-insult/78286/15 "2022-12-25T23:04:39Z")

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UPDATE… it seems not everyone got compensation… I didn’t… So we will have to wait and see what else they do.
