# As Requested by a Dev: A Thread about Devs' Actions/Inactions

**URL:** <https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445>\
**Category:** Feature Requests and Game feedback\
**Created:** [February 17, 2020, 7:26am UTC](https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445 "2020-02-17T07:26:28Z")\
**Posts on this page:** 1\
**Showing post:** 505

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**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\
**Post date:** [December 25, 2022, 2:39am UTC](https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445/505 "2022-12-25T02:39:49Z")

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> [@Unfair banned for someone telling lies](https://community.gemsofwar.com/t/unfair-banned-for-someone-telling-lies/78203):
>
> The guy or girl that got me banned shame shame shame I have played for 5yrs and this is as the earl of lemongrab says UNACCEPTABLE

First reports started coming in 👆

> [@\[Known Issue\] Bans for Everyone?](https://community.gemsofwar.com/t/bans-for-everyone/78221/34):
>
> Hi Guys, Just jumping in here. We have a few poeple who put their hands up to help out with any emergencies (like this) during the time the office is close for the holidays + new years. I’ve let them know about this issue, so we can try find what caused the issue to fix it, as well as unban any accounts that got affected incorrectly. Unfortunately I don’t have an ETA for when this may happen. I will share an update once I know more.

Slightly more than 24 hours later, a Dev showed up to let us know they’re on it (as usual, no mods to be seen outside of office hours, but that is the level of dedication we have come to expect from mods)

As of this post, no mods have logged in since before the ban bug was reported  
[https://community.gemsofwar.com/g/Developer](https://community.gemsofwar.com/g/Developer)

While Nimhain jumped in with changes to try and prevent more auto-bans, and to manually start unbanning customers, they decided not to disable the auto-ban feature for some reason.

…as such, we are still getting reports of players getting auto-banned as the long weekend continues, including Tacet:

> [@\[Known Issue\] Bans for Everyone?](https://community.gemsofwar.com/t/bans-for-everyone/78221/96):
>
> So Tacet got banned on live stream, and it apparently didn’t involve Kris. [[⚔️ Gems of War, Campaign 12 Week 6 Day 6 | Happy Christmas Eve! And Ban Eve⚔️] ](https://www.youtube.com/watch?v=tjbs8jTWiR8)

Among it all, it remains baffling that there’s an auto-ban at all, since we were reassured by a mod that bans need to be approved by at least two IP2 staff, ‘ **to avoid any issues** ’:

> [@Guildmate got banned mistakenly?](https://community.gemsofwar.com/t/guildmate-got-banned-mistakenly/74514/20):
>
> We have auto hack detection in addition to every ban going past at least 2 staff members, as well as strict banning guidelines AND if there is any doubt as to whether someone is cheating or not - we don’t ban, to avoid any issues.

Yet another chance to remember how much IP2 can be trusted, and their degree of dedication.  
😊

Thanks Nimhain for showing up and trying to help the players affected by this.  
🙏 🖖

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