# As Requested by a Dev: A Thread about Devs' Actions/Inactions

**URL:** https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445
**Category:** Feature Requests and Game feedback
**Created:** [February 17, 2020, 7:26am UTC](https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445 "2020-02-17T07:26:28Z")
**Posts on this page:** 1
**Showing post:** 466

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### Author: ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)
#### Post date: [June 16, 2022, 4:45am UTC](https://community.gemsofwar.com/t/as-requested-by-a-dev-a-thread-about-devs-actions-inactions/61445/466 "2022-06-16T04:45:34Z")

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**FangMoorgate Avoided**

 ![Screenshot_20220616-102443810](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/b/4bd966857c727d97138025e91cff5162be7bbcd3.jpeg)

Relevant Threads:

> [@\[Reported\] Delve potions missing from Faction Assault](https://community.gemsofwar.com/t/reported-delve-potions-missing-from-faction-assault/75744):
>
> All potions missing from Faction Assault shop - stealth nerf or bug? Platform, device version and operating system: Steam + Android Screenshot or image: What you were expecting to happen, and what actually happened: Expecting to be able to buy potions in the faction assault event shop. How often does this happen? When did it begin happening? Just started on Tuesday Faction assault 14/6/22 Steps to make it happen again Enter shop

> [@Potion Issue - Fang Moor Faction Event](https://community.gemsofwar.com/t/potion-issue-fang-moor-faction-event/75761):
>
> Hello everyone, I have an update on the Fang Moor Potion issue. The team has disabled the Faction Assault shop for the rest of the event. We’ll be processing a refund for the Gems players have spent purchasing the Tiers in the Faction Event. The development team is currently working on getting this out. Once the refund has been issued a new Fang Moor Faction Event will be made with the potions from the shop working. We’re sorry for the issue that happened and thank you for your patience whil…

As expected, no Mod was available after office hours to try and assist with the issue, so things kept getting worse until the next working day in Australia.

However, once they took note of the problem they acted swiftly to disable the bugged shop (undoubtedly not an optimal solution to all players, but likely to be among the best damage-control options, second maybe to extending the Faction Event for an extra day with the bug resolved), and clearly communicating that there would be a refund and a rescheduling of the event.

Noteworthy unusually clear and professional communication and action, and thus noted.  
😊 🖖

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