# Are the servers down?

**URL:** <https://community.gemsofwar.com/t/are-the-servers-down/35813>\
**Category:** Support\
**Created:** [February 15, 2018, 4:57am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813 "2018-02-15T04:57:50Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [February 15, 2018, 4:57am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/1 "2018-02-15T04:57:50Z")

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**What you were expecting to happen, and what actually happened?**

**What are the steps to make it happen again?**

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/e/cefe5b284de804d7fe86f4cb8818278f2f36bcd7.jpg)

Anyone else getting this?

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**Author:** ![jeno](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeno/32/20235_2.png) [@jeno](https://community.gemsofwar.com/u/jeno)\
**Post date:** [February 15, 2018, 4:58am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/2 "2018-02-15T04:58:34Z")

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#metoo  
10char

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**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Post date:** [February 15, 2018, 4:58am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/3 "2018-02-15T04:58:40Z")

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My game just crashed at the end of a battle. Hate it when it does that.

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**Author:** ![GREEK-13](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/greek-13/32/5511_2.png) [@GREEK-13](https://community.gemsofwar.com/u/GREEK-13)\
**Post date:** [February 15, 2018, 5:02am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/4 "2018-02-15T05:02:30Z")

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Game froze at the end of a match and I can’t log in now.

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**Author:** ![Razguul](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razguul/32/17109_2.png) [@Razguul](https://community.gemsofwar.com/u/Razguul)\
**Post date:** [February 15, 2018, 5:02am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/5 "2018-02-15T05:02:58Z")

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Getting the same error message as OP.

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [February 15, 2018, 5:03am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/6 "2018-02-15T05:03:26Z")

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I feel for those in the middle of a GW’s match. ☹

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**Author:** ![Edu-M](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/edu-m/32/35070_2.png) [@Edu-M](https://community.gemsofwar.com/u/Edu-M)\
**Post date:** [February 15, 2018, 5:05am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/7 "2018-02-15T05:05:42Z")

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Me too. Same message.

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [February 15, 2018, 5:06am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/8 "2018-02-15T05:06:19Z")

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Try now, it finally let me in.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [February 15, 2018, 5:06am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/9 "2018-02-15T05:06:42Z")

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This should be fixed now, apologies for the inconvenience. A Kangaroo kicked the servers.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [February 15, 2018, 5:07am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/10 "2018-02-15T05:07:12Z")

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Happened right after I lost in GW. I’m sure they are isolated events though. Since it was the most “unlucky” RNG I had ever faced to date. Thanks for the reminder  
to do my matches when the devs aren’t working. 🤦

 ![Screenshot_20180214-230015](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/65962de34a8be5655f982fad394d4ecf0b60b78b.jpg)

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**Author:** ![Colt](https://avatars.discourse-cdn.com/v4/letter/c/c67d28/32.png) [@Colt](https://community.gemsofwar.com/u/Colt)\
**Post date:** [February 16, 2018, 1:24am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/11 "2018-02-16T01:24:45Z")

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Did a kangaroo also kick the chat server?

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [February 16, 2018, 1:25am UTC](https://community.gemsofwar.com/t/are-the-servers-down/35813/12 "2018-02-16T01:25:24Z")

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Yes, but that was our trained one. We’re working on trying to fix some issues with the chat server at the moment.
