# Any support agents here?

**URL:** <https://community.gemsofwar.com/t/any-support-agents-here/31411>\
**Category:** Support\
**Created:** [October 10, 2017, 11:32am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411 "2017-10-10T11:32:41Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Strawnyy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/strawnyy/32/30688_2.png) [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\
**Post date:** [October 10, 2017, 11:32am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/1 "2017-10-10T11:32:41Z")

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Currently having a problem with a account need support!! ☹

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**Author:** ![Strawnyy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/strawnyy/32/30688_2.png) [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\
**Post date:** [October 10, 2017, 11:38am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/2 "2017-10-10T11:38:35Z")

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Any devs around?

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [October 10, 2017, 11:52am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/3 "2017-10-10T11:52:10Z")

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Whats the problem?

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [October 10, 2017, 12:08pm UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/4 "2017-10-10T12:08:45Z")

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@Strawnyy, as I explained to you, it is late at night in Australia. Therefore, no devs are currently on. I don’t even know why I am on.

Our team will be back in office tomorrow. You will not be able to contact support, or a developer, tonight. Your issue in question was replied to today, and as there was not enough information to move forward, had to wait on further clarification, making the process take a little longer. Please be patient until office hours are in affect aqain.

Now, as it is past 11 PM, I am going to bed.

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [October 10, 2017, 12:50pm UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/5 "2017-10-10T12:50:47Z")

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Good night. Sleep tight. Don’t let the wisps bite.

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**Author:** ![Strawnyy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/strawnyy/32/30688_2.png) [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\
**Post date:** [October 10, 2017, 1:03pm UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/6 "2017-10-10T13:03:44Z")

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Ive been patient… and shoot wake them up and get one on the computer, this is urgent!

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**Author:** ![Zippity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zippity/32/20287_2.png) [@Zippity](https://community.gemsofwar.com/u/Zippity)\
**Post date:** [October 10, 2017, 2:16pm UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/7 "2017-10-10T14:16:39Z")

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This is a free to play game. Nothing in this game should be urgent enough to make someone work through the night to fix an issue.

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**Author:** ![Edu-M](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/edu-m/32/35070_2.png) [@Edu-M](https://community.gemsofwar.com/u/Edu-M)\
**Post date:** [October 10, 2017, 7:40pm UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/8 "2017-10-10T19:40:56Z")

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> [@Strawnyy](#):
>
> Ive been patient… and shoot wake them up and get one on the computer, this is urgent

I suspect your ticket has a new priority in the morning.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/2/02bfb196c61543720983242241d3703ae587d7dd.jpg)

The dolphin bin looks good for stroppy customers 😂

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**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\
**Post date:** [October 11, 2017, 12:52am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/9 "2017-10-11T00:52:43Z")

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Hi everyone,

I’ve followed this up for you @Strawnyy.

Lila.

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**Author:** ![Strawnyy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/strawnyy/32/30688_2.png) [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\
**Post date:** [October 11, 2017, 1:04am UTC](https://community.gemsofwar.com/t/any-support-agents-here/31411/10 "2017-10-11T01:04:57Z")

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Thank you @Lila36 so much.
