# \[ANDROID OUTAGES\] Game crashes at launch on Android **URL:** \ **Category:** Bug Reports\ **Created:** [March 23, 2021, 2:13am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140 "2021-03-23T02:13:58Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [March 23, 2021, 2:13am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/1 "2021-03-23T02:13:58Z")
**Platform, device version and operating system:** Android 10 on Honor 8X **Screenshot or image:** Crashes too fast to capture! **What you were expecting to happen, and what actually happened:** Launched Gems of War; expected it to load; instead get a quick flash of black screen (sometimes gets to the 505 logo) then immediate exit. **How often does this happen? When did it begin happening?** Every time; started at 6:30PM PST for me, first time I started the game since this morning. **Steps to make it happen again** Launch the game 😉 Twitch chat on Salty’s stream suggests this is a widespread Android outage, problem at Google’s side? seemed worth putting a report here though. ---
**Author:** ![Tanis88](https://avatars.discourse-cdn.com/v4/letter/t/b2d939/32.png) [@Tanis88](https://community.gemsofwar.com/u/Tanis88)\ **Post date:** [March 23, 2021, 2:37am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/2 "2021-03-23T02:37:39Z")
I’m having the same problem. I get a message to close app and send feedback, which I did. ---
**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\ **Post date:** [March 23, 2021, 5:32am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/3 "2021-03-23T05:32:43Z")
Me too. Thanks for posting - at least we know we’re not alone. ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [March 23, 2021, 5:51am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/4 "2021-03-23T05:51:06Z")
I have the same issue… ☹ ---
**Author:** ![kris11](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kris11](https://community.gemsofwar.com/u/kris11)\ **Post date:** [March 23, 2021, 5:55am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/5 "2021-03-23T05:55:39Z")
I disabled Chrome and my apps work again. Worth trying if you have Chrome installed. ---
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [March 23, 2021, 6:00am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/6 "2021-03-23T06:00:30Z")
For me opening Google Play and updating Android System Webview just now fixed it. Had to go to it in My Apps and Games / Installed to get the update. ---
**Author:** ![kris11](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kris11](https://community.gemsofwar.com/u/kris11)\ **Post date:** [March 23, 2021, 6:08am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/7 "2021-03-23T06:08:37Z")
Thanks, Maisie! I just checked and I have that update too. Nice to have a fix than a temp fix. 🙂 ---
**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\ **Post date:** [March 23, 2021, 11:14am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/8 "2021-03-23T11:14:48Z")
> [@Maisie](#): > > updating Android System Webview just now fixed it I tend to leave GoW running in the background and it was working OK this morning. I tried closing it and re-opening and it crashed, but then updated Android System Webview as you suggested and now it works again. Thanks 👍 ---
**Author:** ![Ajmooooo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ajmooooo/32/19813_2.png) [@Ajmooooo](https://community.gemsofwar.com/u/Ajmooooo)\ **Post date:** [March 23, 2021, 11:38am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/9 "2021-03-23T11:38:34Z")
> [@Maisie](#): > > For me opening Google Play and updating Android System Webview just now fixed it. Had to go to it in My Apps and Games / Installed to get the update. Same problem, same solution 🙂 There was some assets dowload upon loading the game. Thanks, Maisie 🙂 ---
**Author:** ![Snooj](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/snooj/32/65852_2.png) [@Snooj](https://community.gemsofwar.com/u/Snooj)\ **Post date:** [March 23, 2021, 12:26pm UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/10 "2021-03-23T12:26:05Z")
Updated Chrome and the game works now for me. 🤷‍♀️ ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [March 23, 2021, 4:10pm UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/11 "2021-03-23T16:10:42Z")
> [@Maisie](#): > > For me opening Google Play and updating Android System Webview just now fixed it. Had to go to it in My Apps and Games / Installed to get the update. This fixed the issue for me. Thanks @Maisie ! ---
**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\ **Post date:** [March 24, 2021, 5:20am UTC](https://community.gemsofwar.com/t/android-outages-game-crashes-at-launch-on-android/69140/12 "2021-03-24T05:20:00Z")
My phone doesn’t have Android System Webview, so I just updated Chrome and all my apps are working again.