# Android bugs: 2 blocking, 1 minor

**URL:** <https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229>\
**Category:** Support\
**Created:** [October 24, 2017, 11:41am UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229 "2017-10-24T11:41:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![P0ot137](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@P0ot137](https://community.gemsofwar.com/u/P0ot137)\
**Post date:** [October 24, 2017, 11:41am UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229/1 "2017-10-24T11:41:34Z")

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**What you were expecting to happen, and what actually happened?**  
I expect the dungeon to work and for me not to have the shut down my game every time.  
**What are the steps to make it happen again?**  
Open games tab.  
Result: blank screen. (Pic)  
Close.  
Open again.  
Result: games to select.  
Choose pillage.  
Play game and win.  
Result: incomplete ui. Cannot exit, have to shut down.

Issue 3:  
Enter chat.  
X out  
Result: x is gone, chat remains. Must shut down the game.

All on android phone.

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![Screenshot_20171023-214935](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/0/c04ca851352a03bd7e38a683981ef349b00d48a6.jpg)

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**Author:** ![Zippity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zippity/32/20287_2.png) [@Zippity](https://community.gemsofwar.com/u/Zippity)\
**Post date:** [October 24, 2017, 1:54pm UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229/2 "2017-10-24T13:54:48Z")

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What seems to be helping everyone else with this problem is to uninstall and then reinstall your game.

Before you do, make sure to go into your options menu and find your email and password. Write it down! This will help you to link your account back to your phone after you reinstall.

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**Author:** ![P0ot137](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@P0ot137](https://community.gemsofwar.com/u/P0ot137)\
**Post date:** [October 25, 2017, 10:24am UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229/3 "2017-10-25T10:24:34Z")

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I am so sorry, I cannot access my pass. I don’t have another device to link to…

 ![Screenshot_20171025-062532](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/a/6a5ed8fd8969ed14b55215a61876874704d54fd2.jpg)

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**Author:** ![Zippity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zippity/32/20287_2.png) [@Zippity](https://community.gemsofwar.com/u/Zippity)\
**Post date:** [October 25, 2017, 10:48am UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229/4 "2017-10-25T10:48:08Z")

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You may need to hit the top button and register. Your “other device” is the same phone, just will be after you uninstall. I think after you register, the “show password” button will be able to be selected.

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<div class="post-metadata">

**Author:** ![P0ot137](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@P0ot137](https://community.gemsofwar.com/u/P0ot137)\
**Post date:** [October 25, 2017, 11:28am UTC](https://community.gemsofwar.com/t/android-bugs-2-blocking-1-minor/32229/6 "2017-10-25T11:28:28Z")

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Had to shut the app down, but pass is there now–thanks!