# All my teams are gone **URL:** \ **Category:** Bug Reports\ **Created:** [January 16, 2019, 11:30pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132 "2019-01-16T23:30:50Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [January 16, 2019, 11:30pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/1 "2019-01-16T23:30:50Z")
Please check the [known issues list](https://gemsofwar.zendesk.com/hc/en-us/articles/360000497716-All-Known-Issues-Gems-of-War) before posting a bug. Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. **Platform, device version and operating system:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/c/4c2a513e242ae6019d1afc9b8b1dafa421dd69a7.jpeg) iOS **Screenshot or image:** **What you were expecting to happen, and what actually happened:** _This is simply what you were trying to do and what happened instead. Example:_ _‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_ Tried to change teams in pvp and get this blank. **How often does this happen? When did it begin happening?** _Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_ Started about 15 minutes ago. Have reloaded the game 3 times but it persists. **Steps to make it happen again** _Sometimes there are certain steps that can lead to a problem that may not be obvious!_ _Example: I lose once in the Arena._ _I then exit to the world map._ _I then tap on Broken Spire on the map and then tap Arena._ _Broken Spire’s quest loads instead of the Arena_ Try to change teams in pvp. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 16, 2019, 11:32pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/2 "2019-01-16T23:32:09Z")
try selecting and dragging the list and it should reappear. You may have to move or try this a few times. [https://gemsofwar.zendesk.com/hc/en-us/articles/360000669135-Teams-appear-blank-before-battle](https://gemsofwar.zendesk.com/hc/en-us/articles/360000669135-Teams-appear-blank-before-battle) ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [January 16, 2019, 11:36pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/3 "2019-01-16T23:36:19Z")
Thanks, @Cyrup, that cleared it. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 16, 2019, 11:38pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/4 "2019-01-16T23:38:54Z")
Great! 😃 What iOS model and operating system version are you using? ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [January 17, 2019, 12:26am UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/5 "2019-01-17T00:26:18Z")
iOS 12.1.2 on iPhone 8S+ and iPadAir. ---
**Author:** ![negatus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/negatus/32/32246_2.png) [@negatus](https://community.gemsofwar.com/u/negatus)\ **Post date:** [January 17, 2019, 2:02am UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/6 "2019-01-17T02:02:44Z")
Same thing happened to me on Windows 10. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 17, 2019, 2:26am UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/7 "2019-01-17T02:26:30Z")
what screen resolution do you have set for Gems of War? To check your screen resolution: Open Gems of War When the “preparing to launch” pop-up appears, hold down the Shift button on your keyboard In the GemsofWar Configuration menu, note down the screen resolution You can close this menu or select Play to continue Note: If the following window does not appear, close Gems of War and re-open it. This time hold down ‘Shift’ before the “Preparing to launch…” box appears. ---
**Author:** ![negatus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/negatus/32/32246_2.png) [@negatus](https://community.gemsofwar.com/u/negatus)\ **Post date:** [January 17, 2019, 2:58am UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/8 "2019-01-17T02:58:51Z")
It’s a 720x1280 window and was corrected by using the click and drag method to reveal my other teams (like on mobile). ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 17, 2019, 11:21pm UTC](https://community.gemsofwar.com/t/all-my-teams-are-gone/51132/9 "2019-01-17T23:21:45Z")
Thank you, I’ve added that to the report!