# After update game freezes

**URL:** <https://community.gemsofwar.com/t/after-update-game-freezes/55125>\
**Category:** Bug Reports\
**Created:** [May 17, 2019, 1:25am UTC](https://community.gemsofwar.com/t/after-update-game-freezes/55125 "2019-05-17T01:25:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![truethat](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@truethat](https://community.gemsofwar.com/u/truethat)\
**Post date:** [May 17, 2019, 1:25am UTC](https://community.gemsofwar.com/t/after-update-game-freezes/55125/1 "2019-05-17T01:25:17Z")

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Game freeze on xbox1 is unacceptable. Every since update there has been a slight pause or freeze before spell is casted. This also happens when matching skulls. This happens all the time ,every match . All day long. Anyone else notice it? Its to the point where I quit playing out of frustration

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**Author:** ![Hanom](https://avatars.discourse-cdn.com/v4/letter/h/e47c2d/32.png) [@Hanom](https://community.gemsofwar.com/u/Hanom)\
**Post date:** [May 20, 2019, 2:00am UTC](https://community.gemsofwar.com/t/after-update-game-freezes/55125/2 "2019-05-20T02:00:52Z")

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Im thinking there has been a memory leak introduced into the game code.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [May 20, 2019, 7:16am UTC](https://community.gemsofwar.com/t/after-update-game-freezes/55125/3 "2019-05-20T07:16:12Z")

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Hi truethat

If you are still experiencing issues after reinstalling please [contact support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?)

> **[Reinstall Gems of War on Xbox and PlayStation 4](https://gemsofwar.zendesk.com/hc/en-us/articles/360000313575-Reinstall-Gems-of-War-on-Xbox-and-PlayStation-4)**
>
> If you are experiencing game lag, performance issues, freezing or crashing on Xbox or PS4 you may need to reinstall Gems of War. Reinstalling will ensure your game has the correct game assets and i...