# After battle crashing problem **URL:** \ **Category:** Support\ **Created:** [October 31, 2015, 1:30pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110 "2015-10-31T13:30:02Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pherimon](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@pherimon](https://community.gemsofwar.com/u/pherimon)\ **Post date:** [October 31, 2015, 1:30pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/1 "2015-10-31T13:30:02Z")
I have an iPad2 and the game crashes more than ever. Patch 1.07 was not kind. Anyone else is having similar issues? Any fixes? Thanks ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [November 1, 2015, 5:41am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/2 "2015-11-01T05:41:16Z")
I have had many crashes (on a iPad 2) before and after the new patch. Things I have tried that unfortunately have not helped are: Uninstall and reinstalled the game Up dated to the latest IOS Made sure I have at least 1 gig of memory spare Rebooted my ipad2 The game runs without crashing at all on my PC. Devs please help. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 1, 2015, 10:15am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/3 "2015-11-01T10:15:09Z")
So we are aware that the game is experiencing issues on older iOS devices. We will be looking into it when everyone has recovered from PAX. In the meantime if you give us some information that would be helpful: 1. What device are you using 2. What OS is it using? 3. How much spare memory do you have left on your device? 4. When is the crash occurring the most? 5.What kind of crashes are you seeing (is the game freezing, going black or just auto closing itself, etc.) A couple of ideas that may or may not help: 1. Do a Hard reset of your device 2. Try uninstalling and reinstalling While it may not fix problem for some people (like with Jenda), it may help other people.So I recommend trying those 2 things first, so we can eliminate that as a means to fix it. ---
**Author:** ![pherimon](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@pherimon](https://community.gemsofwar.com/u/pherimon)\ **Post date:** [November 1, 2015, 9:16pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/4 "2015-11-01T21:16:15Z")
Hi Nimhain, Game crashes very often after battles. The screen with the spaceship approaching a city appears. The color wheel spins a little, then the screen freezes, turns black and the game closes itself. The game also crashes in arena when trying to change the hero’s weapon. IPad2 Ios 9.1 4 go of free memory Hard reset was tried. I reinstalled the game and it seemed to help a bit. It is a bit early to tell, I have reinstalled the game an hour ago. But I was able to go through 4 rounds of arena without crashing. I do not think this will help you, but similar crashes happened with other games, like Dungeon Boss. Thanks ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [November 2, 2015, 6:24am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/5 "2015-11-02T06:24:22Z")
I’m using a ipad2 iOS 9.1 (updated on 30th Nov 15) I have 3.9 gigs spare Crash occurs mainly after a battle and during the team creation screen The crashes are a short freeze of about 2 sec then a drop to the iOS desktop A hard reset didn’t seem to help at all. And I have uninstalled and reinstalled at least twice Please let me know if you need any extra info, Thanks heaps in advance. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 2, 2015, 6:45am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/6 "2015-11-02T06:45:49Z")
Thanks guys, I’ve passed this along to the rest of the team. We’re going do some internal testing and try to find out what’s happening. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 5, 2015, 5:23am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/7 "2015-11-05T05:23:07Z")
Hey Guys! Quick Update on this issue. We’ve discovered that it is being caused by a bug in Adobe Air and iOS9. Unfortunately it means we can’t fix it ourselves. We’re currently waiting for Adobe to address the issue so we can pass it along to you. ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [November 5, 2015, 5:32am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/8 "2015-11-05T05:32:13Z")
Thanks for the feed back, any idea on how long it may take? ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 5, 2015, 5:42am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/9 "2015-11-05T05:42:00Z")
Unfortunately not. As soon as I hear anything I’ll try to let you know. If anyone needs help linking their account to play on another device or steam. Contact our support team and they’ll help you set it up. ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [November 10, 2015, 7:27am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/10 "2015-11-10T07:27:12Z")
Any news on that Adobe Air and iOS9 crashing issue? ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 10, 2015, 12:56pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/11 "2015-11-10T12:56:07Z")
No update yet, but it’s affecting a number of games as well as than us. We’re hoping for a resolution soon. ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [November 25, 2015, 5:54am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/12 "2015-11-25T05:54:28Z")
Any news on that Adobe Air and iOS9 crashing issue? ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 25, 2015, 6:59am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/13 "2015-11-25T06:59:04Z")
Adobe believes they have fix the issue, so we’re currently doing some internal testing on it. I know it’s annoying having to waiting for a resolution, so thank you so much for hanging in there. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 27, 2015, 4:25am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/14 "2015-11-27T04:25:43Z")
So we think we may have fixed the problem and we are continuing our testing here to make sure of it. Unfortunately we won’t be able to get it out until patch 1.0.8, but we hope that 1.0.8 won’t be too far off. ---
**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Post date:** [November 27, 2015, 11:34am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/15 "2015-11-27T11:34:20Z")
Is there any closer details of when will 1.08 be? 😄 3-5-10 days? Or more? ---
**Author:** ![Zelfore](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelfore/32/22295_2.png) [@Zelfore](https://community.gemsofwar.com/u/Zelfore)\ **Post date:** [November 27, 2015, 2:07pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/16 "2015-11-27T14:07:11Z")
Ooh, ooh! I know the answer to this one! Staff, don’t worry, I got you covered. 😜 Coming 🔜 - 1.0.8 ---
**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Post date:** [November 27, 2015, 2:22pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/17 "2015-11-27T14:22:05Z")
🔜® ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 27, 2015, 10:31pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/18 "2015-11-27T22:31:18Z")
Sirrian answered that here: > [@\[Feedback\] Special offer spam](https://community.gemsofwar.com/t/feedback-special-offer-spam/1477/10): > > We’re aiming for some time in December.Of course 1,000 things could go wrong before then (well maybe not that many), and there is a hard cut-off date where Apple close down the approval process before Christmas. That’s too many variables to make any promises, but the version we have at the moment is looking pretty solid. Time will tell though…But we would REALLY love to have this version out to you all before Christmas! ---
**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Post date:** [November 27, 2015, 11:55pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/19 "2015-11-27T23:55:17Z")
And I thanked him already in there 😄 > [@\[Feedback\] Special offer spam](https://community.gemsofwar.com/t/feedback-special-offer-spam/1477/15): > > Thanks Sirrian, this is much better then soon 😃I envy you (the developers) for being able to play it before us 😄 ---
**Author:** ![Jenda](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jenda](https://community.gemsofwar.com/u/Jenda)\ **Post date:** [December 20, 2015, 12:37am UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110/20 "2015-12-20T00:37:01Z")
Still crashing after combat after 1.08 All the same same details as listed in previous post. Just a little less often. Any help would be much appreciated [Next page](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110.md?page=2)