# Account Support is non-existent **URL:** https://community.gemsofwar.com/t/account-support-is-non-existent/68121 **Category:** Support **Created:** [January 11, 2021, 4:54pm UTC](https://community.gemsofwar.com/t/account-support-is-non-existent/68121 "2021-01-11T16:54:54Z") **Posts on this page:** 1 **Showing post:** 17
### Author: ![GREEK-13](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/greek-13/32/5511_2.png) [@GREEK-13](https://community.gemsofwar.com/u/GREEK-13) #### Post date: [January 11, 2021, 8:27pm UTC](https://community.gemsofwar.com/t/account-support-is-non-existent/68121/17 "2021-01-11T20:27:49Z")
Yeah. The devs have not been very responsive as of late. It’s too bad, as they used to be pretty quick to sort out any issues. Still are waiting for a response to this thread as well. Maybe @Saltypatra can bring these issues to someone’s attention? > [@\[Contact Support\] Screen freezes on war bands intro](https://community.gemsofwar.com/t/screen-freezes-on-war-bands-intro-investigating/67783): > > Platform, device version and operating system: Android, Samsung A50, OS-10Q Screenshot or image: What you were expecting to happen, and what actually happened: I earned enough of whatever reward buys warbands and the guy is trying to show me how to get war bands but the screen freezes with the green arrow pointing to the shop headers (with no war bands option). I reload, restart the phone, reinstall…same thing. It brings me back to the dude telling me I ca… --- _[View the full topic](https://community.gemsofwar.com/t/account-support-is-non-existent/68121)._