# \[Account Issue\] Server Error: Cliffy

**URL:** <https://community.gemsofwar.com/t/account-issue-server-error-cliffy/66489>\
**Category:** Bug Reports\
**Created:** [October 11, 2020, 8:20pm UTC](https://community.gemsofwar.com/t/account-issue-server-error-cliffy/66489 "2020-10-11T20:20:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Milo](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@Milo](https://community.gemsofwar.com/u/Milo)\
**Post date:** [October 11, 2020, 8:20pm UTC](https://community.gemsofwar.com/t/account-issue-server-error-cliffy/66489/1 "2020-10-11T20:20:10Z")

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**Platform, device version and operating system:** Xbox One

**Screenshot or image:**

 ![IMG-20201007-WA0022](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/8/387f2522de01193442c466cc3a41971c9564186e.jpeg)

**What you were expecting to happen, and what actually happened:**  
When I try to log into the game, this happens to me after update 5.2 until today

**How often does this happen? When did it begin happening?**  
Every time I try to log into the game after update 5.2

**Steps to make it happen again**  
Every time I try to log into the game

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<div class="post-metadata">

**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 12, 2020, 8:09am UTC](https://community.gemsofwar.com/t/account-issue-server-error-cliffy/66489/2 "2020-10-12T08:09:01Z")

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Please contact support for help with this:  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)