# Account in use "deactivated"

**URL:** https://community.gemsofwar.com/t/account-in-use-deactivated/41110
**Category:** Support
**Created:** [June 18, 2018, 11:45am UTC](https://community.gemsofwar.com/t/account-in-use-deactivated/41110 "2018-06-18T11:45:12Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Enever](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/enever/32/38356_2.png) [@Enever](https://community.gemsofwar.com/u/Enever)
#### Post date: [June 18, 2018, 11:45am UTC](https://community.gemsofwar.com/t/account-in-use-deactivated/41110/1 "2018-06-18T11:45:12Z")

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**What you were expecting to happen, and what actually happened?**  
Nothing wrong is happening, I guess, only that my invite code is ENEVER\_UVLQ\_DEACTIVATED, which is kind of strange. It is there for quite some time, I did not want to bother you, if it did nothing, but… I feel a little bit nervous about it, so…

**What are the steps to make it happen again?**  
For other people to make it happen, have their character on two devices, and then, on one of those devices, login with different character - a chracter of a friend or something. As you replace the character, the game thinks that the character is no longer used so it is “deactivated”. This “deactivated” thingy probably does nto do much, though.

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![35760299_10212754292511636_8476777382164824064_n](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/7/37b5a986d7384c944ef16e241a95845979c1ecbc.png)

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### Author: ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)
#### Post date: [June 18, 2018, 11:56am UTC](https://community.gemsofwar.com/t/account-in-use-deactivated/41110/2 "2018-06-18T11:56:08Z")

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You’re not the first person to have this happen:

> [@(Solved) My invite code got this disturbing "\_DEACTIVATED" suffix](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502):
>
> I’m worried that my account will be grouped with inactive accounts or might be deleted. What should i do to remove the \_DEACTIVATED part? It’s also a hassle to type that long when redeeming codes…

Follow the link Sidousai posted to submit a support request and get that taken care of.

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### Author: ![Enever](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/enever/32/38356_2.png) [@Enever](https://community.gemsofwar.com/u/Enever)
#### Post date: [June 18, 2018, 12:45pm UTC](https://community.gemsofwar.com/t/account-in-use-deactivated/41110/3 "2018-06-18T12:45:54Z")

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Thanks  
Sorry I didnt find that