# Account glitched to level -1

**URL:** <https://community.gemsofwar.com/t/account-glitched-to-level-1/3537>\
**Category:** Support\
**Created:** [February 6, 2016, 5:00pm UTC](https://community.gemsofwar.com/t/account-glitched-to-level-1/3537 "2016-02-06T17:00:39Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![dhjl](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dhjl/32/3981_2.png) [@dhjl](https://community.gemsofwar.com/u/dhjl)\
**Post date:** [February 6, 2016, 5:13pm UTC](https://community.gemsofwar.com/t/account-glitched-to-level-1/3537/2 "2016-02-06T17:13:16Z")

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Oddly enough, this has happened before:

> [@My Level -1 can't play](http://community.gemsofwar.com/t/my-level-1-cant-play/2422):
>
> I have level -1 can’t play pvp & hero stats problem

If you contact the appropriate support, they should be able to help.  
PS4/XBOX [Support : 505 Games](http://support.505games.com/support/home)  
PC/MOBILE [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

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_[View the full topic](https://community.gemsofwar.com/t/account-glitched-to-level-1/3537)._