# Accessing bundles purchased on PS4

**URL:** <https://community.gemsofwar.com/t/accessing-bundles-purchased-on-ps4/7596>\
**Category:** Support\
**Created:** [May 28, 2016, 4:24pm UTC](https://community.gemsofwar.com/t/accessing-bundles-purchased-on-ps4/7596 "2016-05-28T16:24:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Cordeliane](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@Cordeliane](https://community.gemsofwar.com/u/Cordeliane)\
**Post date:** [May 28, 2016, 4:24pm UTC](https://community.gemsofwar.com/t/accessing-bundles-purchased-on-ps4/7596/1 "2016-05-28T16:24:22Z")

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I purchased a bundle and haven’t received the items yet. I also think I should have the plus bundle but can’t see where I ever had it either. Is there somewhere specific I need to go to get this?

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**Author:** ![BigBear](https://avatars.discourse-cdn.com/v4/letter/b/919ad9/32.png) [@BigBear](https://community.gemsofwar.com/u/BigBear)\
**Post date:** [June 12, 2016, 11:00am UTC](https://community.gemsofwar.com/t/accessing-bundles-purchased-on-ps4/7596/2 "2016-06-12T11:00:02Z")

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You need to open a support ticket. If the items did not appear pretty much right away, try totally reseting, if they dont appear at that point, you need to open a support ticket to request the items. I too am having this issue right now.