# A message that I have never seen before
**URL:** https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686
**Category:** Support
**Created:** [February 12, 2016, 5:37pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686 "2016-02-12T17:37:08Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@Macawi](https://community.gemsofwar.com/u/Macawi)
#### Post date: [February 12, 2016, 5:37pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/1 "2016-02-12T17:37:08Z")
After playing a PvP match the following message popped up before I received any rewards…
What exactly does this mean and what possibly caused it?
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### Author:  [@Shimrra](https://community.gemsofwar.com/u/Shimrra)
#### Post date: [February 12, 2016, 5:38pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/2 "2016-02-12T17:38:49Z")
That’s … strange …
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### Author:  [@Sidousai](https://community.gemsofwar.com/u/Sidousai)
#### Post date: [February 12, 2016, 5:42pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/3 "2016-02-12T17:42:54Z")
Kinda creepy…
Is your name Dave, by any chance?
Does it allow you to do anything after that message? Dave?
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### Author:  [@Macawi](https://community.gemsofwar.com/u/Macawi)
#### Post date: [February 12, 2016, 5:44pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/4 "2016-02-12T17:44:07Z")
No, my name isn’t Dave. I couldn’t do anything after receiving it, I had to close the program.
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### Author:  [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)
#### Post date: [February 12, 2016, 5:48pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/5 "2016-02-12T17:48:07Z")
That is strange. … Almost seems as if someone was having fun with this one?
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### Author:  [@dhjl](https://community.gemsofwar.com/u/dhjl)
#### Post date: [February 12, 2016, 5:48pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/6 "2016-02-12T17:48:16Z")
My interpretation:
Person A made a promise to Person B
Person B cleared Person A of any obligation
Person A secretly fulfilled promise regardless
But I’m guessing there is a more technical (and accurate) explanation.
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### Author:  [@dhjl](https://community.gemsofwar.com/u/dhjl)
#### Post date: [February 12, 2016, 6:03pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/7 "2016-02-12T18:03:20Z")
@Macawi
Judging by the window, you were playing on Steam at the time?
Do you have Steam Cloud Synchronization enabled for this game?
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### Author:  [@Macawi](https://community.gemsofwar.com/u/Macawi)
#### Post date: [February 12, 2016, 6:06pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/8 "2016-02-12T18:06:46Z")
Indeed I was playing on steam. If I have Cloud Synchronization enabled then I do not remember doing so, but I’ll check. Edited: It shows that I do have it enabled
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### Author:  [@dhjl](https://community.gemsofwar.com/u/dhjl)
#### Post date: [February 12, 2016, 6:15pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/9 "2016-02-12T18:15:06Z")
> [@Macawi](#):
>
> It shows that I do have it enabled
Keep in mind I have no idea what I’m talking about, but based on a quick
Google search I’m going to say you encountered a bug with that service.
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### Author:  [@Macawi](https://community.gemsofwar.com/u/Macawi)
#### Post date: [February 12, 2016, 6:18pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/10 "2016-02-12T18:18:38Z")
Ah ok. Thank you for looking into that. Do you think that it would be best to disable this cloud service? I’m still interested to know what exactly that message means, it has stumped me.
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### Author:  [@dhjl](https://community.gemsofwar.com/u/dhjl)
#### Post date: [February 12, 2016, 6:24pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/11 "2016-02-12T18:24:59Z")
> [@Macawi](#):
>
> Do you think that it would be best to disable this cloud service?
I’m really not qualified to answer that. 😓
All I know is that I don’t use it myself…
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [February 14, 2016, 11:49am UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/12 "2016-02-14T11:49:43Z")
Hey @Macawi , seems like you encountered a server error that we’ve never seen before.
Brief technical explanation for anyone interested…
Our server is built using javascript, node.js. It uses a coding pattern called “promises”… where it performs small actions, each one being a “promise”. A Promise is a section of code that, when it finishes, can either notify the calling function that the promise was “kept” or “broken”.
Seems like something happened at the end of a battle where the calling function thought a promise had been broken, but the actual promise thought it had been kept!
TL;DR
It’s highly unusual, and should be fairly easy for us to track down (I hope)
So we’ll get on it first thing Monday morning when the crew get into the office.
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### Author:  [@Macawi](https://community.gemsofwar.com/u/Macawi)
#### Post date: [February 14, 2016, 12:49pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686/13 "2016-02-14T12:49:10Z")
@Sirrian
Thank you very much for looking into the matter.