# 9.1 Known Issues

**URL:** <https://community.gemsofwar.com/t/9-1-known-issues/89350>\
**Category:** Bug Reports\
**Created:** [March 17, 2026, 12:30am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350 "2026-03-17T00:30:27Z")\
**Posts on this page:** 20\
**Page:** 9

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**Author:** ![holywood57](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/holywood57/32/105803_2.png) [@holywood57](https://community.gemsofwar.com/u/holywood57)\
**Post date:** [April 10, 2026, 2:23pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/163 "2026-04-10T14:23:01Z")

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> [@Jeto](#):
>
> No, it is still awaiting a proper fix and is still listed in our known issues article as ongoing. What is your secondary invite code?

Cool, thank you! Just wanted to make sure it was still on the radar and that I didn’t miss anything. The invite code for my secondary account is `AARISON82_NCDB`

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**Author:** ![holywood57](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/holywood57/32/105803_2.png) [@holywood57](https://community.gemsofwar.com/u/holywood57)\
**Post date:** [April 14, 2026, 12:18am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/164 "2026-04-14T00:18:05Z")

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I noticed the game had an update available on Steam (for reference, it’s currently 12:16 AM GMT  
on April 14), and after installing it I’m able to get the Astral Spire to load without the soft lock issue! 🥳

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/f/4f08a178d1373111fd761bc61d131886d640ec8b.jpeg)

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**Author:** ![didyyy](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@didyyy](https://community.gemsofwar.com/u/didyyy)\
**Post date:** [April 14, 2026, 5:08am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/165 "2026-04-14T05:08:55Z")

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Im still waiting for the extra gems. Im not missing the 2 green orbs, but didnt get all gem keys.

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [April 14, 2026, 5:51am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/167 "2026-04-14T05:51:45Z")

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> [@9.1 Known Issues](https://community.gemsofwar.com/t/9-1-known-issues/89350/162):
>
> Just to not risk any issues, this will now go out after the weekend. TLDR; There was a bug where players were not getting the purchase rewards for the Library Pass after we fixed the issues with the Library Pass not rewarding triple the resources. These purchase rewards are specifically the 400 Gems and the 2 Major Orbs of Growth

Just jumping in to provide a quick update on this issue. The fix for this has been pushed out.

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**Author:** ![Theoden](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Post date:** [April 15, 2026, 10:11am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/168 "2026-04-15T10:11:21Z")

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I just purchased the pass (on Xbox Series X), since it’s finally supposed to be fixed. I got the 620 gems for the pass, but not the bonus 400. I did get the 2 Major Orbs of Growth.

I did calculate the total correctly? One 10 gem reward and 6 50 gem rewards is 310. Pass triples the reward and I’d already collected initial rewards, so I should get double which is 620. I got that, but no bonus 400.

Compensation went out already for those who bought before the “fix“, what about those who bought after?

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 16, 2026, 10:25pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/169 "2026-04-16T22:25:40Z")

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@Theoden I will follow up on the missing Gems, as you should have gotten them at the same time since that fix went out.  
If anyone else is still missing the purchase 400 Gems, please leave a comment and **make sure your invite code is in your profile**

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**Author:** ![forbiddenecho](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@forbiddenecho](https://community.gemsofwar.com/u/forbiddenecho)\
**Post date:** [April 16, 2026, 11:20pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/170 "2026-04-16T23:20:44Z")

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I still haven’t received the 400 gems either

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**Author:** ![didyyy](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@didyyy](https://community.gemsofwar.com/u/didyyy)\
**Post date:** [April 16, 2026, 11:58pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/171 "2026-04-16T23:58:20Z")

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still missing the 400 gems and 2 gemkeys.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 17, 2026, 3:15am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/172 "2026-04-17T03:15:30Z")

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I have manually sent you 3 the missing Gems, which is all you are missing.

@forbiddenecho you invite code last 4 characters are jumbled in your profile & @didyyy you aren’t missing any Gem Keys - I can see you got all 4 Gem Keys

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 17, 2026, 3:16am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/173 "2026-04-17T03:16:02Z")

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Further reports will likely get scooped up when we run through the accounts again after the weekend, and automatically get those missing Gems sent out.

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**Author:** ![Prisane](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@Prisane](https://community.gemsofwar.com/u/Prisane)\
**Post date:** [April 17, 2026, 12:42pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/174 "2026-04-17T12:42:43Z")

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I’m unable to spend Star Stones. At first I could, but that changed a few days ago. Yes I have restarted the game multiple times and rebooted. On PC with Windows 11. Note how the Purchase button is grayed out in the image. This is true for any node I try to purchase.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/e/ce3ce7eb8cf61c7f7e5936193daea11e675771b8.jpeg)

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**Author:** ![Anam\_Cara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anam_cara/32/103620_2.png) [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\
**Post date:** [April 17, 2026, 5:35pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/175 "2026-04-17T17:35:16Z")

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I believe you are in the Green Board. Have you tried to purchase the next node above the +2 Attack that is shown on your image? +6 Life for Green Troops? The nodes have to be unlocked in order.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/8/98cf711f1c14df0201a95f61b734e8d81ff8e5f2.jpeg)

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<div class="post-metadata">

**Author:** ![didyyy](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@didyyy](https://community.gemsofwar.com/u/didyyy)\
**Post date:** [April 18, 2026, 9:13pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/176 "2026-04-18T21:13:02Z")

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i got 2 gemkeys+2 glory keys. I made a video, what i received, so i could compare, but nvm you can keep the keys, not worth it.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 19, 2026, 11:25pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/177 "2026-04-19T23:25:51Z")

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And then you collected your mail with the **remaining** missing Gem keys when we sent them out to everyone who was missing the rewards for being over lvl 50 & the triple library pass rewards.

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<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 20, 2026, 10:56pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/178 "2026-04-20T22:56:13Z")

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> [@Jeto](#):
>
> Further reports will likely get scooped up when we run through the accounts again after the weekend, and automatically get those missing Gems sent out.

This should go out sometime ~~this morning.~~ tonight

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<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 22, 2026, 2:48am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/179 "2026-04-22T02:48:35Z")

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There will be another round of this being processed at some point to make sure no one was missed.

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**Author:** ![didyyy](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@didyyy](https://community.gemsofwar.com/u/didyyy)\
**Post date:** [April 23, 2026, 2:28am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/180 "2026-04-23T02:28:04Z")

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Are you talking to me? The mail only contained 400 gems, nothing further.

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<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 23, 2026, 2:55am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/181 "2026-04-23T02:55:05Z")

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That was a comment for everyone.

Your specific instance with Gem keys I am still waiting for a dev.

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<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 23, 2026, 5:16am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/182 "2026-04-23T05:16:47Z")

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🫠 one day this whole astral spire-library saga will end  
last of the players who were missed by the last wave of 400 gem for library pass purchase comp will be sorted

ALSO anyone missing gem keys should also get sorted soon. It’s been a whole time digging into why that wasn’t resolved previously. Anyways, those will get sent out in the next day or so, if not after the weekend. So sorry this is just going on and on

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<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 24, 2026, 12:43am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/183 "2026-04-24T00:43:50Z")

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> [@Jeto](#):
>
> last of the players who were missed by the last wave of 400 gem for library pass purchase comp will be sorted
> 
> ALSO anyone missing gem keys should also get sorted soon

Gems should go out today and Gem Keys will be after the weekend

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