# 9.1 Known Issues

**URL:** <https://community.gemsofwar.com/t/9-1-known-issues/89350>\
**Category:** Bug Reports\
**Created:** [March 17, 2026, 12:30am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350 "2026-03-17T00:30:27Z")\
**Posts on this page:** 20\
**Page:** 8

<div class="post-metadata">

**Author:** ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Post date:** [March 31, 2026, 4:30am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/143 "2026-03-31T04:30:28Z")

</div>

How many are rewarded for the weekly reward?

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [March 31, 2026, 4:41am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/144 "2026-03-31T04:41:22Z")

</div>

> [@The Dark is Rising](https://community.gemsofwar.com/t/the-dark-is-rising/89442/4):
>
> Yes, this one is intended to be 320 Star Stones.

The only Monthly Star Stone goal we have ran so far was 320

---

<div class="post-metadata">

**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [March 31, 2026, 4:45am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/145 "2026-03-31T04:45:46Z")

</div>

Hi Jeto

thank you for your assistance and support.  
I purchased my Library Pass Mar 27, 2026 @ 7:35pm PDT (my bad I don’t know why I thought it was fixed)

I held on to the 3 server compensation emails and collected them today.

I just received the additional email for the x3 for the Library pass. Everything was there except for the 450 Star Stones.

What should I do next?

I can give you my invite Code.

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [March 31, 2026, 4:49am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/146 "2026-03-31T04:49:14Z")

</div>

> [@Jeto](#):
>
> You already received 250 Star Stones when 9.1 launched, which is why you got 200 Star Stones in the mail.

I’ve already explained above, you will not get 450 Star stones, you get 200 Star stones as you already received 250 when you completed the tutorial and bought the pass - **if you bought the pass before the server reset weekend, and the week 9.1 went live**

Anyone who purchased it more recently, a week after 9.1 was live onwards, won’t be affected by that bug and won’t get the Library Pass mail, only the level 50+ mail - which is what you got. You got the correct amount of Star Stones when you purchased the pass, I can see it in your data. 300 from the Library Pass and you got 150 when you completed the Astral Spire tutorial.

---

<div class="post-metadata">

**Author:** ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Post date:** [March 31, 2026, 5:04am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/147 "2026-03-31T05:04:17Z")

</div>

I have done every day and event and have 1700 total stones

780 from daily reward

320 monthly reward

250 rollback compensation

150 from tutorial

200 from this mail

My total should be 1800 if l received the 100 you say l received when l purchased it l got 100 gems not stones

Correct me if l’m wrong

---

<div class="post-metadata">

**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [March 31, 2026, 5:06am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/148 "2026-03-31T05:06:32Z")

</div>

Hi Jeto

Not trying to be arguementive.

But that is just that - I didn’t receive anything after I purchased the Library pass this last Friday (27th) I triple checked my Inbox. Nothing showed up like everything normally does when you purchase in game items.

I have the Apology email from Dev that contained 250 compensation Star stones. But that was before I purchased my Library Pass.

I am confused. Everything else was exactly as it should be now except my additional star stones from the 27th purchase.

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [March 31, 2026, 5:09am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/149 "2026-03-31T05:09:32Z")

</div>

@CHIEFSFAN27 I am not going through every single one of your logs in the past 2+ weeks to list out every single instance of Star Stones being added and removed from your account.

I can see the purchase log for the Library Pass as I have already shared the timestamp for, where you got 100 Star Stones from it, I can see your tutorial completion, where you got 150 Star stones before purchasing the Library Pass, and I can see your Library Pass comp mail with the remaining amount.

Same can be said with your account @Taisiakat I can see your purchase log and the 300 Star Stones credited to your account at the same time. This is rewarded instantly, it is not mailed out, so it will not display in your inbox.

---

<div class="post-metadata">

**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [March 31, 2026, 5:19am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/150 "2026-03-31T05:19:40Z")

</div>

> [@Jeto](#):
>
> Same can be said with your account @Taisiakat

Thank you. I am just so used to seeing in game purchase emails…. especially when years ago, I bought things and they never showed up and the first thing was asked ‘Did I receive the ingame email’.

---

<div class="post-metadata">

**Author:** ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Post date:** [March 31, 2026, 5:25am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/151 "2026-03-31T05:25:08Z")

</div>

I just showed you what l should have and l’m 100 short

Please don’t get offensive with me just prove me wrong that l only should have 1700 total not the 1800 l just showed l should have

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [March 31, 2026, 5:38am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/152 "2026-03-31T05:38:03Z")

</div>

You have earned that much. I’m not saying your total is incorrect, I am saying I can see you have earned that and I can see the logs.

- Tutorial (before 17/03)
- Library Pass 17/03
- Library Pass comp 31/03
- Server Comp 27/03
- 13 days of daily rewards (17th - today)
- Monthly Goal 28/03

---

<div class="post-metadata">

**Author:** ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Post date:** [March 31, 2026, 5:43am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/153 "2026-03-31T05:43:56Z")

</div>

That would be 1800 total stones l only have 1700 l don’t get what is so hard you need screenshots of my boards

Vip 19 l have no reason to lie l have supported this game for over 10 years

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [March 31, 2026, 5:47am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/154 "2026-03-31T05:47:08Z")

</div>

If you want to send through a ticket, I can give you the exact times stamps for every instance you got Star Stones and your totals, when I am back to work tomorrow.

I am just telling you what I can see in your logs for all instances of Star Stones being rewarded, and it totalled 1,800.

---

<div class="post-metadata">

**Author:** ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Post date:** [March 31, 2026, 5:48am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/155 "2026-03-31T05:48:01Z")

</div>

Also my wife has 2000 total stones and l have 1700 total bought same pass she bought before she collected

---

<div class="post-metadata">

**Author:** ![HannesHoffmann84](https://avatars.discourse-cdn.com/v4/letter/h/919ad9/32.png) [@HannesHoffmann84](https://community.gemsofwar.com/u/HannesHoffmann84)\
**Post date:** [March 31, 2026, 7:56am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/156 "2026-03-31T07:56:02Z")

</div>

Hatte heute den selben Brief wie vorm Rollback… libary issue 9.1 usw. Nur die Belohnungen waren diesmal nicht so Astronomisch , aber DER SELBE UNHEILVOLLE BRIEF 😱 , Trau mich gar nicht zu spielen… oder die Post zu öffnen….. IHR WISST SCHON WARUM.

Kommt heute noch ein Rollback?

---

<div class="post-metadata">

**Author:** ![didyyy](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@didyyy](https://community.gemsofwar.com/u/didyyy)\
**Post date:** [April 1, 2026, 2:06pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/157 "2026-04-01T14:06:19Z")

</div>

Bought lib-pass after receiving the lib-award mail.

Missing the 400 extra gems. Also got 2 honorkeys+2 gemskey instead of 4 gemkeys.

I still have the two honor/glory keys , you can remove them, no need for server

rollback.

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 6, 2026, 9:18pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/158 "2026-04-06T21:18:36Z")

</div>

@didyyy if you haven’t already, can you send through a ticket.  
Our studio is open today & Friday so I’ll be a little slow to clear through everything.  
There has been a couple of reports of players not getting the Library Pass purchase Gems, and haven’t been able to see a consistency as to why.

This appears to be a **different** issue to the past reports of just missing library pass rewards

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 7, 2026, 12:57am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/159 "2026-04-07T00:57:11Z")

</div>

> [@Jeto](#):
>
> reports of players not getting the Library Pass purchase Ge

Update for **this** issue, where players don’t get the 400 Gems and Orbs for purchasing the Library Pass, it should get fixed before the weekend.

**No need to submit a ticket**

---

<div class="post-metadata">

**Author:** ![holywood57](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/holywood57/32/105803_2.png) [@holywood57](https://community.gemsofwar.com/u/holywood57)\
**Post date:** [April 9, 2026, 12:51am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/160 "2026-04-09T00:51:36Z")

</div>

> [@Jeto](#):
>
> Players not getting the Luther tutorial for The Astral Spire causes a softlock

@Jeto Just checking in on this issue to make sure I didn’t miss a solution/workaround being posted. I did already try running the game both fullscreen and windowed (at multiple different resolutions), but no luck.

I _was_ able to get past this issue on my main account by opening the game on mobile, where the tutorial showed up correctly. However, on my secondary account (which I only play on PC), I unfortunately don’t have that option 🫤

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/d/fdd8ec603bf17bfabab1bdaeb5002b122e01e078.jpeg)

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 9, 2026, 9:56pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/161 "2026-04-09T21:56:05Z")

</div>

No, it is still awaiting a proper fix and is still listed in our known issues article as ongoing. What is your secondary invite code?

---

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [April 10, 2026, 12:37am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/162 "2026-04-10T00:37:09Z")

</div>

> [@Jeto](#):
>
> Update for **this** issue, where players don’t get the 400 Gems and Orbs for purchasing the Library Pass, it should get fixed before the weekend.
> 
> **No need to submit a ticket**

Just to not risk any issues, this will now go out after the weekend.

TLDR; There was a bug where players were not getting the purchase rewards for the Library Pass **after** we fixed the issues with the Library Pass not rewarding triple the resources.  
These purchase rewards are **specifically** the 400 Gems and the 2 Major Orbs of Growth

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/2/d244a2582d3a740b4410c4b701f0973105f306bf.jpeg)

[Previous page](https://community.gemsofwar.com/t/9-1-known-issues/89350.md?page=7)

[Next page](https://community.gemsofwar.com/t/9-1-known-issues/89350.md?page=9)
