# 9.1 Known Issues

**URL:** https://community.gemsofwar.com/t/9-1-known-issues/89350
**Category:** Bug Reports
**Created:** [March 17, 2026, 12:30am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350 "2026-03-17T00:30:27Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![Captain\_Biggs](https://avatars.discourse-cdn.com/v4/letter/c/3ab097/32.png) [@Captain\_Biggs](https://community.gemsofwar.com/u/Captain_Biggs)
#### Post date: [March 17, 2026, 12:59pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/21 "2026-03-17T12:59:19Z")

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I got zero of anything.

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### Author: ![cheshirecat](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@cheshirecat](https://community.gemsofwar.com/u/cheshirecat)
#### Post date: [March 17, 2026, 1:20pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/22 "2026-03-17T13:20:31Z")

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Same, I logged into the game on Android before updating the game.

I really hope we get todays star stones mailed to us tomorrow, otherwise we will be permanently behind! 🫤

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### Author: ![CHIEFSFAN27](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)
#### Post date: [March 17, 2026, 1:23pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/23 "2026-03-17T13:23:43Z")

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Did you go to the symbol on map below your souls and scroll to the bottom and collect them?

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### Author: ![antydsr](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@antydsr](https://community.gemsofwar.com/u/antydsr)
#### Post date: [March 17, 2026, 1:26pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/24 "2026-03-17T13:26:47Z")

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> [@Jeto](#):
>
> Again, these were not issues in the whole beta process.

Dudes, you really need to take a long hard look at usecases and testing process you have in place.

It’s not edge cases that there are problems with, happy paths are not working! 😕

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### Author: ![Captain\_Biggs](https://avatars.discourse-cdn.com/v4/letter/c/3ab097/32.png) [@Captain\_Biggs](https://community.gemsofwar.com/u/Captain_Biggs)
#### Post date: [March 17, 2026, 1:38pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/25 "2026-03-17T13:38:32Z")

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Yes and there is no collect button, upon initial loading of the game there was one that said it gave me everything, but I got nothing instead, they should have used the in game mail system to deliver the individual rewards.

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### Author: ![MattDB87](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mattdb87/32/67274_2.png) [@MattDB87](https://community.gemsofwar.com/u/MattDB87)
#### Post date: [March 17, 2026, 6:43pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/26 "2026-03-17T18:43:25Z")

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Let us know when the library rewards are fixed please. Thanks.

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### Author: ![SilentCitizen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/silentcitizen/32/88855_2.png) [@SilentCitizen](https://community.gemsofwar.com/u/SilentCitizen)
#### Post date: [March 17, 2026, 12:44pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/27 "2026-03-17T12:44:22Z")

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So there is an exclamation point (!) over the Astral Spire icon at the top of the screen. I click it, then am presented with the AS screen with an indicator to click to start (as far as I can interpret) – only, clicking does **nothing**. There is no way to advance to the game, and no way to get out without closing the game completely… ?

 ![astral_spire](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/5/15eb708b0acf83c26695facce6cb10d94a8a02a5.jpeg)

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### Author: ![Rob17](https://avatars.discourse-cdn.com/v4/letter/r/bc8723/32.png) [@Rob17](https://community.gemsofwar.com/u/Rob17)
#### Post date: [March 17, 2026, 11:17pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/28 "2026-03-17T23:17:45Z")

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I did not get proper pass rewards should of got 300 extra but only received 100 stones and they double charged me for both pack

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### Author: ![Rob17](https://avatars.discourse-cdn.com/v4/letter/r/bc8723/32.png) [@Rob17](https://community.gemsofwar.com/u/Rob17)
#### Post date: [March 17, 2026, 11:22pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/29 "2026-03-17T23:22:43Z")

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Sorry double charges were from the pack in the store that give you 125 stones

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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 17, 2026, 11:41pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/30 "2026-03-17T23:41:33Z")

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> [@Jeto](#):
>
> Library Pass not giving the correct amount of rewards

> [@9.1 Known Issues](https://community.gemsofwar.com/t/9-1-known-issues/89350/10):
>
> We are already working on getting the Library rewards and missing Library Pass rewards mailed out. A TLDR; I expect players who had any Library rewards marked as already collected upon updating, will get those rewards mailed out. And anyone who has purchased the Library Pass will also get the missing bonus rewards, as well as the missing Star Stones and Imperial Deeds. I am just waiting to hear back from the team to confirm any sort of ETA. At the moment it is just by the end of the week.

Please read through the information already shared, before sharing any reports.

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### Author: ![Nagflar\_dv](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nagflar_dv/32/100704_2.png) [@Nagflar\_dv](https://community.gemsofwar.com/u/Nagflar_dv)
#### Post date: [March 17, 2026, 11:44pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/31 "2026-03-17T23:44:08Z")

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i suppose You need to click a “next” button in the middle-right position

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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 17, 2026, 11:50pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/32 "2026-03-17T23:50:13Z")

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> [@SilentCitizen](#):
>
> So there is an exclamation point (!) over the Astral Spire icon at the top of the screen

This can be resolved with a restart in most cases, or if you play in windowed mode changing to full screen. It’s happening cos something is blocking the Astral Spire tutorial appearing, so it soft locks.

It’s mentioned in the list above, and the team are working on a fix.

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### Author: ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)
#### Post date: [March 18, 2026, 7:38am UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/33 "2026-03-18T07:38:29Z")

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I was promised an additional 300 star stones with the library pass, but only received 100.

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### Author: ![SilentCitizen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/silentcitizen/32/88855_2.png) [@SilentCitizen](https://community.gemsofwar.com/u/SilentCitizen)
#### Post date: [March 18, 2026, 5:54pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/34 "2026-03-18T17:54:33Z")

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There is no “Next” button, only the green logo shown with the tapping finger. Clicking it (or anything else on the screen) does nothing.

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 18, 2026, 9:47pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/35 "2026-03-18T21:47:00Z")

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 18, 2026, 9:48pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/36 "2026-03-18T21:48:21Z")

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> [@Jeto](#):
>
> - The Library rewards displaying as already collected for lvl 50+ players
> - They are intended to be available
> 
> - Library Pass not giving the correct amount of rewards
> - Players not getting the Luther tutorial for The Astral Spire causes a softlock
> 
> ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/a/aa76de5ba33a6cd4c1b3dbf4fe5b9b17b985dbe5.jpeg)
> 
> - Can at times be resolved with a relaunch - team is already working on a fix
> - Also, can be resolved if you are playing Windowed mode, by changing OUT of that setting
> - The World Map is unresponsive
> - Is resolved with a restart
> 
> Any rewards that are missed, we will get out to everyone. **There is no need to submit a ticket about the above issues**

Resharing for anyone else finding this thread and not going to the top..

Also, aware there is [an issue](https://community.gemsofwar.com/t/reported-the-game-doesnt-load-error-16-attribute-download-failure/89362/4) with Spanish accounts - team is looking into it  
And there is already a [thread](https://community.gemsofwar.com/t/reported-game-crashing-since-9-1-buying-offers/89355/8) about CLIFFY errors when trying to purchase offers in the Dungeons, team is also already looking into it.

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 19, 2026, 8:51pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/37 "2026-03-19T20:51:10Z")

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A post was split to a new topic: [[reported] Super Star Achievement](https://community.gemsofwar.com/t/reported-super-star-achievement/89372)

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### Author: ![GANNICUS1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gannicus1/32/70687_2.png) [@GANNICUS1](https://community.gemsofwar.com/u/GANNICUS1)
#### Post date: [March 19, 2026, 9:19pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/38 "2026-03-19T21:19:59Z")

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i notice some players in global stating as well in my guild family that after 9.1 update the astral spire pages are greyed out and they can’t play that6 area of the games @Jeto

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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 19, 2026, 9:41pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/39 "2026-03-19T21:41:06Z")

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9.1 force update went out last night, so I am expecting the missing Library Pass rewards and missing free Library rewards (for lvl 50+ players) to be going out today as well.

But that will depend on testing. If there are any issues, it will be Monday.  
_Or a mix of both - Library rewards today and Library Pass rewards Monday_

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 19, 2026, 9:42pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350/40 "2026-03-19T21:42:00Z")

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> [@GANNICUS1](#):
>
> that after 9.1 update the astral spire pages are greyed out

not sure I understand how that’s possible, if you can only see the Astral Spire in the first place once you update to 9.1? If they are having issues, please ask them to make a separate bug thread and not post into this one.

[Previous page](https://community.gemsofwar.com/t/9-1-known-issues/89350.md?page=1)

[Next page](https://community.gemsofwar.com/t/9-1-known-issues/89350.md?page=3)
