# 6.9 Update - Issue with Trial Offer Purchases **URL:** \ **Category:** Official News\ **Created:** [April 26, 2023, 9:25am UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613 "2023-04-26T09:25:42Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Fleet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fleet/32/74121_2.png) [@Fleet](https://community.gemsofwar.com/u/Fleet)\ **Post date:** [April 26, 2023, 12:20pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/23 "2023-04-26T12:20:52Z")
And what about the Star Pet bonus not showing up in the Raid event or in Explore? What’s the point of having a bonus pet, if it doesn’t give the bonus? ---
**Author:** ![Garside](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@Garside](https://community.gemsofwar.com/u/Garside)\ **Post date:** [April 26, 2023, 3:10pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/24 "2023-04-26T15:10:05Z")
“This is the way” - Mando (Mandolorian) 🤣🙃🫠 ---
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [April 26, 2023, 4:01pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/25 "2023-04-26T16:01:57Z")
Surely an in-game email would be appropriate here? ---
**Author:** ![Courtaud](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/courtaud/32/20160_2.png) [@Courtaud](https://community.gemsofwar.com/u/Courtaud)\ **Post date:** [April 26, 2023, 4:06pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/26 "2023-04-26T16:06:53Z")
They are trying to hold on until Friday and then do the usual disappearing act. Then Monday 50 gems to everyone, perhaps. ---
**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\ **Post date:** [April 26, 2023, 4:22pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/27 "2023-04-26T16:22:33Z")
So that’s why I have1000 gems less now. Accept or decline buttons would have been nice. ---
**Author:** ![PythagorasGamer](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@PythagorasGamer](https://community.gemsofwar.com/u/PythagorasGamer)\ **Post date:** [April 26, 2023, 4:31pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/28 "2023-04-26T16:31:50Z")
> [@Darkborne](#): > > thankful I never have to do these trials You don’t have to do it at all. If it’s difficult or you dont like it, then skip it. Thats the good thing about having so many options. ---
**Author:** ![Just](https://avatars.discourse-cdn.com/v4/letter/j/4af34b/32.png) [@Just](https://community.gemsofwar.com/u/Just)\ **Post date:** [April 26, 2023, 7:38pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/30 "2023-04-26T19:38:29Z")
> [@PythagorasGamer](#): > > > [@Darkborne](#): > > > > thankful I never have to do these trials > > You don’t have to do it at all. If it’s difficult or you dont like it, then skip it. Thats the good thing about having so many options. Wrong! You MUST do it to power level the kingdom! ---
**Author:** ![Aragorn1](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@Aragorn1](https://community.gemsofwar.com/u/Aragorn1)\ **Post date:** [April 26, 2023, 9:00pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/31 "2023-04-26T21:00:47Z")
My question is will I not be able to buy Vulphhine Hunter now from the trials? I don’t previously have the card and after doing a battle it showed the million gems to buy a copy of it. Is there now no way to get it? ---
**Author:** ![MattDB87](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mattdb87/32/67274_2.png) [@MattDB87](https://community.gemsofwar.com/u/MattDB87)\ **Post date:** [April 26, 2023, 9:14pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/32 "2023-04-26T21:14:12Z")
So is there a way to avoid getting the million-gem offer? It seems like not everyone is getting it. Is there a certain thing that triggers it? I’d like to do the trials and max the pet, but don’t want to get the million gem offer and get stuck out of getting it. I’m starting on trial 8 based off of the challenges i previously completed. ---
**Author:** ![canadademon](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@canadademon](https://community.gemsofwar.com/u/canadademon)\ **Post date:** [April 26, 2023, 9:35pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/33 "2023-04-26T21:35:52Z")
> [@Just](#): > > > [@PythagorasGamer](#): > > > > > [@Darkborne](#): > > > > > > thankful I never have to do these trials > > > > You don’t have to do it at all. If it’s difficult or you dont like it, then skip it. Thats the good thing about having so many options. > > Wrong! You MUST do it to power level the kingdom! Yes, eventually that will matter. However, there is no point in going above PL20 because you will never reach PL30 for most kingdoms (which is the goal for the next +Skill) at the rate we get Books. The levels between only give you a small increase in Tribute reward/chance, so you’re better off just not. For your sanity. ---
**Author:** ![Draegor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draegor/32/70763_2.png) [@Draegor](https://community.gemsofwar.com/u/Draegor)\ **Post date:** [April 26, 2023, 10:11pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/34 "2023-04-26T22:11:18Z")
Can we get the pets we missed? I dont want to wait 34 weeks until the kingdom comes around again. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [April 26, 2023, 10:35pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/35 "2023-04-26T22:35:11Z")
34 weeks is optimistic. Though with Vulpacea being a new kingdom, we’re going to see it sooner I guess. But look at Darkstone… There’s no rhythm… ---
**Author:** ![Julli-of-North](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/julli-of-north/32/91083_2.png) [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Post date:** [April 26, 2023, 11:31pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/36 "2023-04-26T23:31:16Z")
I actually have the opposite problem. While considering the offer I misclicked somewhere and lost the 1st offer. So… Missing the mythic pet cause of that. ---
**Author:** ![planchetflaw](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/planchetflaw/32/88939_2.png) [@planchetflaw](https://community.gemsofwar.com/u/planchetflaw)\ **Post date:** [April 27, 2023, 4:12am UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/37 "2023-04-27T04:12:31Z")
It was a nasty surprise to spend 500 gems when I pressed A one too many times. Glad they turned it off by making it 1000000 gems so others don’t lose a week of progress or purchased premium gems. I don’t know how this got through to release without a confirmation prompt on a mode where it normally just highlighted the next challenge to press A on. We are creatures of habit. That habit was pressing A after battle rewards screen to play the next battle, not to spend 500 gems on a random troop when the others were Mythicd or high ascension. Hopefully a lesson learned on both sides. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 27, 2023, 6:22am UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/39 "2023-04-27T06:22:07Z")
Hey everyone, Currently the team are focused on fixing the offer and confirmation window. We’ll be talking about what to do about the missed out on offers once that is done. Also just a reminder to please use family friendly language when participating in the Gems of War community. Thank you all very much for your patience while we’re looking into this and the other issues raised. ---
**Author:** ![Draegor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draegor/32/70763_2.png) [@Draegor](https://community.gemsofwar.com/u/Draegor)\ **Post date:** [April 27, 2023, 8:05am UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/40 "2023-04-27T08:05:11Z")
Can we get some flash offers up till mythic? I’d like to get all my Starry pets to max if possible ---
**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\ **Post date:** [April 27, 2023, 8:19am UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/41 "2023-04-27T08:19:11Z")
![Screenshot_20230427_101705](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/7/574ce9a9f9e1f77ce854a75ad8aa92652d474560.jpeg) 🤣🤣🤣🤣🤣 ---
**Author:** ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Post date:** [April 27, 2023, 6:36pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/42 "2023-04-27T18:36:28Z")
> [@Nimhain](#): > > Unfortunately we were not able to turn off this offer… Sounds like a “you problem” (collectively, of course). How did something like this NOT launch with a cloudside enable/disable control? > [@planchetflaw](#): > > We are creatures of habit. That habit was pressing A after battle rewards screen to play the next battle, not to spend 500 gems on a random troop when the others were Mythicd or high ascension. Hopefully a lesson learned on both sides. This “habit” also affects the Wandering Merchants that appear during an Explore run – due to that little extra lag every time they appear, if it wasn’t for that _specific_ confirmation of “are you sure you want to leave?” I might very well miss out on an Angel offering me some free Dragonite (or Celestial Traitstones, or Cursed Runes, or…). Genie and Daemon rarely have interesting offers for me, but I know what I need and it’s worth the extra second to check that I’m not accidentally missing out on it. ---
**Author:** ![MattDB87](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mattdb87/32/67274_2.png) [@MattDB87](https://community.gemsofwar.com/u/MattDB87)\ **Post date:** [April 27, 2023, 6:37pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/43 "2023-04-27T18:37:58Z")
So should i not do the Epic trials till the offer is fixed? Will i get the million gem offer no matter what? @Kafka ---
**Author:** ![Just](https://avatars.discourse-cdn.com/v4/letter/j/4af34b/32.png) [@Just](https://community.gemsofwar.com/u/Just)\ **Post date:** [April 27, 2023, 8:29pm UTC](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613/44 "2023-04-27T20:29:58Z")
> [@Kafka](#): > > Hey everyone, > > Currently the team are focused on fixing the offer and confirmation window. > We’ll be talking about what to do about the missed out on offers once that is done. > > Also just a reminder to please use family friendly language when participating in the Gems of War community. > > Thank you all very much for your patience while we’re looking into this and the other issues raised. With all due respect, I am wondering why the team did not look into these childish issues before launch, or they did not even test, play, or test play the game before launching the update? Then, what does this tell us about the team and its respect to its customers? I am sorry but these issues can’t be missed during a test, if there was really a test before launch. [Previous page](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613.md?page=1) [Next page](https://community.gemsofwar.com/t/6-9-update-issue-with-trial-offer-purchases/79613.md?page=3)