# 6.6 Update: Lost Souls of Carmina

**URL:** <https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444>\
**Category:** Official News\
**Created:** [October 20, 2022, 11:26pm UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444 "2022-10-20T23:26:14Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 21, 2022, 5:54am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/46 "2022-10-21T05:54:38Z")

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Could you try to get a screen recording of this? I’ll let the team know to see if anyone can repro it but that would be super helpful.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [October 21, 2022, 6:02am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/47 "2022-10-21T06:02:15Z")

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See the bigger bug report - it’s not just flashing, it’s loosing elements. I filed it just now. If I can get a recording on my mobile - I will.

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 21, 2022, 6:06am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/48 "2022-10-21T06:06:36Z")

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> [@Jeto](#):
>
> Holiday Battles have a soft cap of 3. However, purchasing more Holiday Battles allows players to exceed this cap. Players will not lose any Holiday Battles that exceed the cap. _(E.g. If a player purchases Holiday battles so the number of battles is 6/3 then at Daily reset they will continue to have 6/3 Holiday Battles)._

@Jeto I’ll ask here as this couldn’t be resolved in beta and to draw attention to the sigils unintuitive setup so players don’t bulk buy sigils at the beginning of the event.

If you purchase say 3 packs of 3 sigils on day one your sigil balance would be 3 daily sigils + 9 purchased sigils so 12 sigils, displayed as 12/3 in game. IF YOU DON’T USE THEM YOU DO NOT GET THE NEXT DAYS 3 DAILY SIGILS.

To Dev Team: Please check this is intended as its different to other sigil event systems

To Players: Only buy what you know you will play that day. If you max out buying all the sigils you think you will need for the full event then you will not earn ANY free daily sigils during the event until your sigil balance drops below 3

Myself and DustAngel struggled to get the team to see this really mucked up design because of new builds being pushed and overwriting our purchases, Kafka did keep going back and checking with the dev team as from what I can see she was being told sigils were being looked into.

Also patch notes say

> [@Jeto](#):
>
> Players are restricted to using a single color for the Troops and Weapons they can take into Holiday events battles (similar to Tower of Doom).

But Tod and the Holiday Event allow you to use ANY colour weapon (or at least it did) so perhaps needs updating to say just troops are restricted to colour

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 21, 2022, 6:33am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/49 "2022-10-21T06:33:19Z")

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To The Community

I will have an event guide for you at Daily Reset on 24th October which you can get automatically delivered to the channel of your choosing in your community or guild discord server.

To enable, visit my flight school community server and click ‘follow’ on the #solo-events channel.

> **[Join the The Flight School Discord Server!](https://discord.com/invite/35GXXtz3xD)**
>
> Check out the The Flight School community on Discord - hang out with 887 other members and enjoy free voice and text chat.

Any burning questions about the event, be sure to comment and I’ll try to make it clear in my guide, the answers to the most common questions

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**Author:** ![icy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icy/32/71999_2.png) [@icy](https://community.gemsofwar.com/u/icy)\
**Post date:** [October 21, 2022, 6:34am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/50 "2022-10-21T06:34:58Z")

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on mobile: “download all assets”, nearly 1GB  
…for some gfx. 😃

lol’d hard…

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**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [October 21, 2022, 6:51am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/51 "2022-10-21T06:51:32Z")

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Is this live on Xbox yet, because I haven’t had the update. And I’m in the UK…

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**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\
**Post date:** [October 21, 2022, 6:57am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/52 "2022-10-21T06:57:56Z")

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> [@Jeto](#):
>
> We have fixed a text issue in the Kingdom Menu when the Kingdom was Level 20.

You have fixed a text. That’s true, can confirm.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/3/432c9abeb4d0cc7cecbc587c30b7cd247761c2be.png)

However, If I click on that I’m receiving

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/6/d6539fedf4c4db962c11b249356a5a87a84d5c08.jpeg)

instead of Kingdom Info (took screenshot right after leveling)

 ![Darkstone_lvl20_3](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/6/66847fc6b1a956ef60a360ef8161ade41d12a75b.jpeg)

It’s not a full fix.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 21, 2022, 7:01am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/53 "2022-10-21T07:01:03Z")

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It should download automatically when you open the game, if not try what scott suggested here:

> [@anon6277487](#):
>
> I often have to go into Manage Game and check for updates. Press Xbox button, highlight gems of war, press the start button (3 lines), scroll to manage game and add on, scroll to updates. Cross your fingers…

I can see it on the store but I’m also double checking with the team to see if they can see what’s going on.

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**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [October 21, 2022, 7:04am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/54 "2022-10-21T07:04:12Z")

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I’ve done this, and still no update.

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**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\
**Post date:** [October 21, 2022, 7:07am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/55 "2022-10-21T07:07:00Z")

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> [@icy](#):
>
> on mobile: “download all assets”, nearly 1GB  
> …for some gfx.

For me (Android 10, west coast US), Download All Assets never completes: stalls out with 41.96M remaining.

Is there an asset it’s trying to load that isn’t yet provisioned to the CDN in this region, something like that?

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**Author:** ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\
**Post date:** [October 21, 2022, 7:20am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/56 "2022-10-21T07:20:46Z")

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Is it just my feeling, or is there a small delay when switching between over- and underworld, that was not there before?

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**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\
**Post date:** [October 21, 2022, 7:33am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/57 "2022-10-21T07:33:34Z")

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Same here  
🖖

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**Author:** ![Madd\_Hurricane](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@Madd\_Hurricane](https://community.gemsofwar.com/u/Madd_Hurricane)\
**Post date:** [October 21, 2022, 7:35am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/58 "2022-10-21T07:35:28Z")

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No update showing here. I’m in the US.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 21, 2022, 7:36am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/59 "2022-10-21T07:36:47Z")

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I’ll report this also, can you please double check you have plenty of free memory available on your device?

Sorry if this was the first thing you did! I have to ask because it’s my job 😅

@IbstockMafia ok the team are on it! Honestly though I don’t think I will be around when this is fixed as this is an issue which involves an intercontinental team so it may be some crazy hour of the morning for me when I get more info.

It’s being looked into as the highest priority even if you don’t hear from me here though. Being in the UK yourself you will no doubt see the update is live before I do from Australia if it’s fixed at an odd time for me.

In the meantime you’re good to continue playing 6.5. If you have trouble with _that_ definitely yell out as we’ll go drag more people out of bed 😉

EDIT: They’re checking other regions such as the US as well.

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [October 21, 2022, 7:39am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/60 "2022-10-21T07:39:48Z")

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The same for me in northeast Europe.  
Download all assets stops at 41.96MB remaining (and I’ve got 40GB of free space on my phone).

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**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [October 21, 2022, 7:41am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/61 "2022-10-21T07:41:21Z")

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Thank you 😄

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<div class="post-metadata">

**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 21, 2022, 7:41am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/62 "2022-10-21T07:41:43Z")

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Looks like I’m pulling overtime again someone bring snacks?

I’ll let you all know if I get any more info about either the Xbox or Android issue.

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<div class="post-metadata">

**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 21, 2022, 7:45am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/63 "2022-10-21T07:45:18Z")

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I’ve been asked to ask our Android players with the stalled download issue to uninstall then reinstall the app to see if the problem persists.

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**Author:** ![Dwuemka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwuemka/32/67058_2.png) [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\
**Post date:** [October 21, 2022, 7:48am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/64 "2022-10-21T07:48:43Z")

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> [@Taisiakat](#):
>
> Question: has anyone else noticed on Android the red flash in the background between battles (of the Kingdom Map) with this update?

Same happens for me; I finish battle, go through all victory and rewards screen, and then before the world map loads battles again, the area where the map should be flashes red for a fraction of a second. Painful on the eyes ☹

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 21, 2022, 8:07am UTC](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/65 "2022-10-21T08:07:26Z")

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> [@Kafka](#):
>
> I’ve been asked to ask our Android players with the stalled download issue to uninstall then reinstall the app to see if the problem persists

Hopefully you’re only asking the players without a data limit to redownload at least a gig of data like they just did for the update.

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