# 5.0 Update **URL:** \ **Category:** Official News\ **Created:** [July 14, 2020, 11:59pm UTC](https://community.gemsofwar.com/t/5-0-update/64761 "2020-07-14T23:59:34Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [July 14, 2020, 11:59pm UTC](https://community.gemsofwar.com/t/5-0-update/64761/1 "2020-07-14T23:59:34Z")
![campaigns](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/4/34cc1d7327e04b3facadcd307144634cb87b2d5f.jpeg) - Campaigns are seasonal content that last for 10 weeks, and will run alongside our weekly events. - Campaigns will be used to tell a story that players can follow as the Campaign progresses. - Campaigns have 3 systems (more on all of them below): _ **Campaign Tasks** _ - Players will have 16 tasks to complete each week: - Tasks are given 3 at a time – one for each rarity - If you don’t complete all the tasks in their week, you can still continue with them the following week. - All Task activities are based on existing gameplay, so players can work on completing them during the normal course of play. - Tasks can be skipped or completed by paying Gems (if a Players is finding one difficult to complete). They will still gain the Stars from the Tasks (so they don’t miss out). The Gem cost is dependent on the rarity of the Task. _ **Campaign Pass** _ - Players earn rewards as they gain more Stars – 10 STARS for each reward! - There are 2 parts to this system: _ **Elite Pass & Elite+** _ - Purchasing either Elite Pass or Elite+ Pass will give players access to the Elite Pass reward track for that Campaign only. (Players will need to purchase it again for any future Campaigns if they wish to earn rewards from Elite Pass again). - If a player has already earned some rewards on the free track, and purchases Elite Pass or Elite+ Pass, they will immediately receive (in the mail) all Elite Track rewards corresponding to the ones on the Free Track that they have already earned. - Elite+ Pass will also immediately give some extra in-game rewards and will also give a subscription to earn a bonus of 20 STARS every week. - Players who purchase Elite Pass can always choose later in the Campaign, to upgrade to Elite+ Pass. (The upgrade cost is the difference in costs between Elite Pass and Elite+). _ **Artifact** _ - Artifacts are the temporary buffs that players can unlock and upgrade during the Campaign for every 100 Stars earned (to a max of 10 levels). - Artifacts also provide small stories from the game world, related to the Campaign setting, unlocking each 100 Stars, for players who enjoy the stories. - Each Campaign will have their own Artifact for players to collect and level up. _ **Campaign Reset** _ - Once a Campaign ends, the following will happen: - There will be a 1 week break between Campaigns. - When the next Campaign starts players will start at the beginning again with zero stars (stars do not carry over between campaigns). ![weeklyEventChanges](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/8/689ccf9379ace87610bcc471384a84be7bc7ebe4.jpeg) With the introduction of the Campaign, we will be running more World Events, but don’t worry, none of your other favourite Weekly Events are going away. - Raid Boss Events will be joining Invasions as a weekend event in the future, as all Kingdoms have now had a Raid Boss Event. - Tower of Doom will be run in between Campaigns (every 10 weeks), and may also make an appearance as a weekend event. We are also planning changes so you can still earn the Forge Scrolls that you need. - Guild Wars will continue to be every 4 weeks, however it will now run at the same time as other events. ![kingdomWeaponPacks](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/1/4155d59a62950f163c634348ff329f546b097089.jpeg) - Kingdom Weapon Packs are new purchasable Packs that give newer players a weapon and some resources to help them out in quests. - The Packs contain the following Rewards: - All Kingdoms, except for Broken Spire will have their own weapon available in the pack, so there are 33 new Weapons. - These weapons have been designed to help players deal more damage to Enemies from that Kingdom. - Kingdom Weapon Packs will only be available to players who haven’t completed the questline in a Kingdom. - The offer will replace the Explore button on the Kingdom popup menu. - Once a player has completed the questline, the offer will no longer be available and the Explore button will return. - Players who do not purchase a weapon, or have already completed all the quests, will be able to get the weapons 1 of 2 ways: ![settingHelpMenu](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/8/38b54ac59630dae8952ef22f67975a3474b986d6.jpeg) We have removed the “Submit a Ticket” button from the Help Tab in the Settings Menu, leaving the “Help Center” button as the primary means of contacting support from in-game. _ **Why are we removing ‘Submit a Ticket’?** _ One of our goals is to be more responsive to players with critical issues who need help urgently. After the “Submit a Ticket” button was added 12 months ago, we noticed an increase in types of tickets that would have been quicker for players to fix using the self-help in our Help Center (things such as checking that rewards were received, which can be looked up in the received-mail tab). While we love to help you all out, we noticed that our support response time increased because of all these new tickets. As the “Help Center” button sends you through the self-help, we believe that this change should improve the quality of support for ALL players – players with issues that can be solved by themselves will no longer have to wait for a Support Team response – and players with critical issues should be responded to faster. _ **How do I use the Help Center now?** _ Players will still be able to access the Gems of War Help Center from in the game, and we will be making improvements so more players will be able to solve common issues without needing to wait for a reply from Support. Players will still be able to submit tickets through the Help Center for issues where self-help doesn’t give a solution. _ **Does this change mean that we’ll get less support?** _ No, we are making this change so players will have the ability to help themselves on common issues, while players who have more difficult issues can get responses sooner. _ **Will you bring the ability to submit tickets in-game back in the future?** _ While it’s unlikely to return in the same way, we plan to investigate and discuss new ideas for how players might get the right help when needed. _ **Are other changes going to happen to the Help Center?** _ We have spent time in the lead up to the 5.0 Update reviewing and improving our existing articles, while also adding new articles for common issues that are not documented yet.We will continue to work on this too. We will also be creating an area on the forums for players to post suggestions for new Help Center articles. **Other Changes** - UI Update to reflect removal of the Submit a Ticket Button - Links to all our social pages are now available in a pop up menu by tapping the Social Button on the menu. ![newAchievements](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/6/06f0e29463f2c079b5fbf1d82774428f19e4349c.jpeg) For our 5.0 Update, we have 5 new Achievements to collect (PC, PS4, Xbox One and Android Only). - _ **You Just Have To Task** _ – Complete your first task in any Campaign - _ **This Journey Begins…** _ – Get your first Artifact to Level 1 - _ **Quarter Pounder** _ – Complete 25 Tasks in any Campaign - _ **Hard Taskmaster** _ – Complete 100 Campaign Tasks in a single Campaign - _ **…This Journey Ends** _ – Get your first Artifact to Level 10 ![heading_general](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/c/4c460495051fdbda4582bae14b73b5323a0254f8.jpeg) - We have changed Troops with the Boss troop type to now have a Red Border to separate them from regular Troops. - We have changed the Artifact Weapon Type to be renamed to Relics, to avoid confusion with Campaign Artifacts. ![heading_bugfixes](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/8/38b17d1521cb162399b25096479ef8ac7699c80d.jpeg) - We have also fixed an assortment of smaller issues. ---
**Author:** ![beeflog](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beeflog/32/61703_2.png) [@beeflog](https://community.gemsofwar.com/u/beeflog)\ **Post date:** [July 15, 2020, 12:03am UTC](https://community.gemsofwar.com/t/5-0-update/64761/2 "2020-07-15T00:03:50Z")
welp. It was fun while it lasted. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [July 15, 2020, 12:04am UTC](https://community.gemsofwar.com/t/5-0-update/64761/3 "2020-07-15T00:04:28Z")
was expecting more in 5.0 to be honest. well, let’s hope its actually interesting in practice ---
**Author:** ![Lorien1973](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lorien1973/32/75546_2.png) [@Lorien1973](https://community.gemsofwar.com/u/Lorien1973)\ **Post date:** [July 15, 2020, 12:06am UTC](https://community.gemsofwar.com/t/5-0-update/64761/4 "2020-07-15T00:06:23Z")
![d3zM0ZD](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/4/541dbb1e8c3fbd0e26beba7bced7bbed90640020.gif) ---
**Author:** ![Crow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/crow/32/44074_2.png) [@Crow](https://community.gemsofwar.com/u/Crow)\ **Post date:** [July 15, 2020, 12:06am UTC](https://community.gemsofwar.com/t/5-0-update/64761/5 "2020-07-15T00:06:26Z")
Wow,not even some balance. ---
**Author:** ![Bernice](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bernice/32/76215_2.png) [@Bernice](https://community.gemsofwar.com/u/Bernice)\ **Post date:** [July 15, 2020, 12:08am UTC](https://community.gemsofwar.com/t/5-0-update/64761/6 "2020-07-15T00:08:44Z")
> [@Saltypatra](#): > > We are also planning changes so you can still earn the Forge Scrolls that you need. Happy to see this, thanks. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [July 15, 2020, 12:09am UTC](https://community.gemsofwar.com/t/5-0-update/64761/7 "2020-07-15T00:09:02Z")
hold up: 75 diamonds, 3,000 souls, 300 colored jewels, 3 celestials 34 kingdoms 2,550 diamonds, 102,000 souls, 10,200 colored jewels, 102 celestial traitstones for all 34 kingdom weapons that are designed to help low/mid level players. … what? ---
**Author:** ![Zehnpai](https://avatars.discourse-cdn.com/v4/letter/z/c68b51/32.png) [@Zehnpai](https://community.gemsofwar.com/u/Zehnpai)\ **Post date:** [July 15, 2020, 12:11am UTC](https://community.gemsofwar.com/t/5-0-update/64761/8 "2020-07-15T00:11:35Z")
FYI, the rewards for the free pass are quite literally garbage, so unless you’re in high level guild with guild wars, campaigns are 100% skippable. We’re talking like 40 chaos shards or something, a handful of gold, some keys, some traitstones, etc… No seriously, spamming level 1 explores for 1 hour nets more rewards than doing a 10 week grindathon. Anyways… If you want to mythic, make sure you earn 1000 stars before spending the 10bux as the rewards are retroactive. So there is no reason to spend the money until week 10. ---
**Author:** ![Hisspa](https://avatars.discourse-cdn.com/v4/letter/h/ad7895/32.png) [@Hisspa](https://community.gemsofwar.com/u/Hisspa)\ **Post date:** [July 15, 2020, 12:11am UTC](https://community.gemsofwar.com/t/5-0-update/64761/9 "2020-07-15T00:11:40Z")
That’s a lot of words to describe very little ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [July 15, 2020, 12:12am UTC](https://community.gemsofwar.com/t/5-0-update/64761/10 "2020-07-15T00:12:10Z")
> [@Saltypatra](#): > > Guild Wars will continue to be every 4 weeks, however it will now run at the same time as other events. ![giphy - 2020-07-14T191141.239](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/5/e58f868bde731c28d68ba13e2652eff29f17da6d.gif) ---
**Author:** ![Lorien1973](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lorien1973/32/75546_2.png) [@Lorien1973](https://community.gemsofwar.com/u/Lorien1973)\ **Post date:** [July 15, 2020, 12:13am UTC](https://community.gemsofwar.com/t/5-0-update/64761/11 "2020-07-15T00:13:36Z")
![giphy](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/c/dcc0db8ec32da3ef6ef54e44a6404074aa97483d.gif) ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [July 15, 2020, 12:14am UTC](https://community.gemsofwar.com/t/5-0-update/64761/12 "2020-07-15T00:14:06Z")
> [@Saltypatra](#): > > Players who do not purchase a weapon, or have already completed all the quests, will be able to get the weapons 1 of 2 ways: > > - Craft the weapon during the Kingdom’s next weekly event > - Purchase the weapon from a Weapon Flash Offer 👍 (Less than 10) I wish each note was able to be voted on separately. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [July 15, 2020, 12:16am UTC](https://community.gemsofwar.com/t/5-0-update/64761/13 "2020-07-15T00:16:04Z")
> [@Saltypatra](#): > > _ **Will you bring the ability to submit tickets in-game back in the future?** _ > > While it’s unlikely to return in the same way, we plan to investigate and discuss new ideas for how players might get the right help when needed. Make the button locked out until level 1300. By then they should have sufficient GoW knowledge. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [July 15, 2020, 12:16am UTC](https://community.gemsofwar.com/t/5-0-update/64761/14 "2020-07-15T00:16:04Z")
> [@Crow](#): > > Wow,not even some balance. We plan to do balance changes separately to updates in future. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [July 15, 2020, 12:17am UTC](https://community.gemsofwar.com/t/5-0-update/64761/15 "2020-07-15T00:17:39Z")
Help new players who are willing to buy the packs\* ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [July 15, 2020, 12:18am UTC](https://community.gemsofwar.com/t/5-0-update/64761/16 "2020-07-15T00:18:04Z")
You dont know actual rewards until next week when the campaign starts. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [July 15, 2020, 12:18am UTC](https://community.gemsofwar.com/t/5-0-update/64761/17 "2020-07-15T00:18:40Z")
> [@Kafka](#): > > We plan to do balance changes separately to updates in future. Lol… Yeah a Dev (maybe you) said that like 3 patches ago… Sunspear (was technically) the last balance change. ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [July 15, 2020, 12:19am UTC](https://community.gemsofwar.com/t/5-0-update/64761/18 "2020-07-15T00:19:13Z")
Based on community back lash, do you blame them for spending longer on balance changes though? ---
**Author:** ![Zehnpai](https://avatars.discourse-cdn.com/v4/letter/z/c68b51/32.png) [@Zehnpai](https://community.gemsofwar.com/u/Zehnpai)\ **Post date:** [July 15, 2020, 12:21am UTC](https://community.gemsofwar.com/t/5-0-update/64761/19 "2020-07-15T00:21:43Z")
The rewards were already showcased on the live stream my friend. ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [July 15, 2020, 12:22am UTC](https://community.gemsofwar.com/t/5-0-update/64761/20 "2020-07-15T00:22:34Z")
With the note that they can change. And they had changed, multiple times, from what we saw on the beta. Until the campaign is live, you will not know full rewards. [Next page](https://community.gemsofwar.com/t/5-0-update/64761.md?page=2)