# 3.5 known issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [June 20, 2018, 12:17am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214 "2018-06-20T00:17:57Z")\ **Posts on this page:** 1\ **Showing post:** 285
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [July 10, 2018, 4:56am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/285 "2018-07-10T04:56:17Z")
Regarding the ps4 issue: > [@Account problem account reset](https://community.gemsofwar.com/t/account-problem-account-reset/42286/19): > > I am sincerely sorry that this issue occurred. The Gems of War development team fixed this issue from happening again less than 2 hours ago. The problem was caused by the incorrect datafiles getting sent to PlayStation Servers for the game. The game team (and especially @CliffyA) has been working to manually link each account affected by the issue. If you reload Gems of War you should be placed into your correct account rather than the new Level 1 account that the game reset to. Please ensure … --- _[View the full topic](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214)._