# 3.5 known issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [June 20, 2018, 12:17am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214 "2018-06-20T00:17:57Z")\ **Posts on this page:** 20\ **Page:** 9
**Author:** ![Hoop](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hoop/32/34118_2.png) [@Hoop](https://community.gemsofwar.com/u/Hoop)\ **Post date:** [June 22, 2018, 3:47am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/167 "2018-06-22T03:47:35Z")
I am on pc and whenever in pvp i end a match casting Krystenax and he summons it freezes. I thought this would be fixed, but it has done this 4-5 times today ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [June 22, 2018, 6:45am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/168 "2018-06-22T06:45:07Z")
@sepsa Please contact support with “account issue” selected for more help with this problem. @ONOPALAVER Thanks for the feedback, as @Alpheon mentioned in another thread somewhere on the forums we’re looking to improve the tasks to ensure they’re completeable for all levels of players! Unfortunately we can’t always make changes as quickly as we would like. 🙂 @Ulceris [Please go here for more information](https://gemsofwar.zendesk.com/hc/en-us/articles/360000279536-Kingdom-Power-level-does-not-increase-from-0) regarding the Kingdom Power not levelling up to 1. @Rylo_Ken You will have to file a ticket to support for help with this one then! 🙂 Mention that you’ve tried a reinstall and select the ticket issue as Techncial Issue @Fleg As above, please try reinstalling the game for the former issue. If this doesn’t help please file a ticket to support and we’ll get back to you > [@Hoop](#): > > I am on pc and whenever in pvp i end a match casting Krystenax and he summons it freezes. I thought this would be fixed, but it has done this 4-5 times today Thank you, the development team have not been able to fix this issue just yet. ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [June 22, 2018, 6:47am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/169 "2018-06-22T06:47:48Z")
On PS4 if you try to sort “pets” by upgradable it will hard crash the game (blue screen than back to the 'desk top" on PS4 where you have to reload the game Everyone in my guild can reproduce this error that has tried so I’m guessing it’s on 100% of all PS4’s ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [June 22, 2018, 6:49am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/170 "2018-06-22T06:49:58Z")
Regarding the extra turn bug, the dev team have fixed multiple causes of this issue occurring. Unfortunately in doing so another issue has cropped up at the start of the match. Please wait until all traits have finished activating on troops before making a 4 or 5 match at the start of a turn. Kingdom Power Level Does Not Level Up after completing “Complete all quests” task - [Known issue.](https://gemsofwar.zendesk.com/hc/en-us/articles/360000279536-Kingdom-Power-level-does-not-increase-from-0) ---
**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\ **Post date:** [June 22, 2018, 9:09am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/171 "2018-06-22T09:09:51Z")
![translation](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/3032b2056fa0c88c1d926ae6b2f2e15e148099bd.jpg) A little part is not translate into Spanish 😉 ---
**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\ **Post date:** [June 22, 2018, 9:12am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/172 "2018-06-22T09:12:25Z")
I have a daily task that isn’t logging progress correctly. In these screenshots, you’ll see I have six ranked pvp wins in recent history. But the task (which was active this whole time, I haven’t reset it) only shows 2 / 10 progress? pinging @cyrup @saltypatra unsure if this has been reported elsewhere… ![pic1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/f/3f7a984d833b28b75c27a0a4e2a72c0815b8c690.jpg) ![pic2](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/c/4c3f82ac4dd0790ad3471826fe3bb88f32ca4b55.jpg) ![pic3](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/a/7a0d4aa60cadbd891c6fb8ac17acb9a91ba961db.jpg) ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [June 22, 2018, 9:16am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/173 "2018-06-22T09:16:08Z")
> [@Cyrup](#): > > Regarding the extra turn bug, the dev team have fixed multiple causes of this issue occurring. Unfortunately in doing so another issue has cropped up at the start of the match. Please wait until all traits have finished activating on troops before making a 4 or 5 match at the start of a turn. Happens during the match as well, well after the traits are loaded. Literally nothing has changed in terms of it between 3.4 and 3.5. ---
**Author:** ![xXOdessaXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxodessaxx/32/40274_2.png) [@xXOdessaXx](https://community.gemsofwar.com/u/xXOdessaXx)\ **Post date:** [June 22, 2018, 1:54pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/174 "2018-06-22T13:54:16Z")
It was suggested I link my post here regarding an Adana issue with weapons not counting. [Adana Weapons Not Counting](https://community.gemsofwar.com/t/adana-power-level-6-lists-2-3-weapons-but-i-have-3/41337) ---
**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\ **Post date:** [June 22, 2018, 2:41pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/175 "2018-06-22T14:41:55Z")
> [@Shimrra](#): > > Setting the Pets filter to “Upgradable” and pressing the “Apply Filter” button: does not collapse the filter window, regardless of any other filters I set. I can still collapse it manually, and the filtering will change which pets are displayed, but the window doesn’t collapse automatically as it should be. > > Very likely because none of my Pets can be upgraded at present. Not sure yet. I can confirm this lack of automatic collapsing happens when you filter on Upgradable even when you have a Pet that is upgradable. Also on PC. ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [June 22, 2018, 5:58pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/176 "2018-06-22T17:58:17Z")
Signed in to Gems to find a Pet rescue active with 5 minutes remaining, a challenge but doable. I didnt make it, Upon finishing the 8th battle I received the message ‘event has ended’ and an OK button. I was then Kicked out of the game. Unpon signing back into Gems all Pet rewards were in the mail as expected. Issue: Please don’t kick players out of Gems of War after a Event Ends, instead returning them to the map will do nicely. ---
**Author:** ![The\_Freak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/the_freak/32/32738_2.png) [@The\_Freak](https://community.gemsofwar.com/u/The_Freak)\ **Post date:** [June 23, 2018, 2:03am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/177 "2018-06-23T02:03:24Z")
When it happened to me on Android I got a “Restart game” button instead of OK. Clicked it and then the game proceeded to restart. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [June 23, 2018, 8:16am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/178 "2018-06-23T08:16:24Z")
@Cyrup I was doing a pvp battle and cast Krystenax summoned a Silver Drakon and killed the last enemy but now my game won’t end and I can touch the board. ![20180608211351_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/4/e4f95b55021836dd9806bc9410d4159ba82c5d3b.jpg) ---
**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Post date:** [June 23, 2018, 2:51pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/179 "2018-06-23T14:51:03Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/1/910f99c30e3c52482bc73e821e835ce6aabcc7f5.png) In fact, it only registers battles with 3 UNIQUE Ghulvania troops. Won 4 Bombot + 3 Ghouls battles and got nothing. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 23, 2018, 6:03pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/180 "2018-06-23T18:03:28Z")
![PS_Messages_20180623_135107](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/3/c3b33a65ae723c610a8839f30db1cc2e17a6f690.jpg) ![PS_Messages_20180623_135109](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/a/7ad8c46710ffa3453a872c9df13169dcdd794d9c.jpg) How is this possible? servers are still not synced that well. ---
**Author:** ![fishinia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fishinia/32/33490_2.png) [@fishinia](https://community.gemsofwar.com/u/fishinia)\ **Post date:** [June 23, 2018, 6:14pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/181 "2018-06-23T18:14:47Z")
Minor visual bug, in my seconday guild, the purple statue does not seem to get the little check mark showing it is complete like the other completed tasks ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/a/8a1fd5f7897dff65c8acfb93e206e5057e2ab585.jpg) ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [June 23, 2018, 7:02pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/182 "2018-06-23T19:02:27Z")
That’s a known issue you have to cast another troops power up ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [June 23, 2018, 7:03pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/183 "2018-06-23T19:03:12Z")
You’ve always been able to fight you guildmates ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 23, 2018, 7:14pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/184 "2018-06-23T19:14:05Z")
He is not my guildmate. i was talking about his times. he was last seen 3 hours ago but fought me 55 minutes ago…out of sync. And you can only fight guild mates in the arena.Not pvp. ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [June 23, 2018, 7:31pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/185 "2018-06-23T19:31:03Z")
I’ve always been able to fight guild mates in pvp ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 23, 2018, 7:33pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/186 "2018-06-23T19:33:37Z")
maybe if you are testing their defense. no points are awarded though. [Previous page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=8) [Next page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=10)