# 3.5 known issues (PC/Mobile/Console)

**URL:** <https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214>\
**Category:** Official News\
**Created:** [June 20, 2018, 12:17am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214 "2018-06-20T00:17:57Z")\
**Posts on this page:** 20\
**Page:** 2

<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [June 20, 2018, 12:59am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/21 "2018-06-20T00:59:31Z")

</div>

Any particular game mode or battle with this crash? Are any crash reports being generated?

---

<div class="post-metadata">

**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\
**Post date:** [June 20, 2018, 1:00am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/22 "2018-06-20T01:00:29Z")

</div>

![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/2/82fdad029d0c4f8ff0776a597e3272d0dbcc8145.jpg)  
There is a “Not achievable yet” missing for the last requirement.

---

<div class="post-metadata">

**Author:** ![DannyEm](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DannyEm](https://community.gemsofwar.com/u/DannyEm)\
**Post date:** [June 20, 2018, 1:01am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/23 "2018-06-20T01:01:32Z")

</div>

I created a ticket. I tried a PvP battle and had it happen. Then, I tried an explore battle and had the same problem.

---

<div class="post-metadata">

**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [June 20, 2018, 1:02am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/24 "2018-06-20T01:02:01Z")

</div>

I’ve crashed:

- On the troops screen.
- After winning a pet match.
- After winning an arena match.
- After using a gem key.
- After winning 2 PvP matches.

I don’t know if crash reports are being generated, it’s on iOS.

---

<div class="post-metadata">

**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [June 20, 2018, 1:05am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/25 "2018-06-20T01:05:12Z")

</div>

- An Explore match.

---

<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [June 20, 2018, 1:05am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/26 "2018-06-20T01:05:27Z")

</div>

This is a known issue, added to the list, and it is fixed in the next update (requires a code change so can’t be done before then).

If you are experiencing these crashing reports, please [contact support](https://gemsofwar.zendesk.com/hc/en-us/requests/new) with “technical issue” selected

---

<div class="post-metadata">

**Author:** ![Meesh](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Meesh](https://community.gemsofwar.com/u/Meesh)\
**Post date:** [June 20, 2018, 1:08am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/27 "2018-06-20T01:08:26Z")

</div>

Error  
Something has gone wrong, and we’ve encountered an unrecoverable error. Please close the game down and restart it.

Happens at the end of every battle, explore, challenge, etc.  
I made a weapon + 3 khetar team to do Daily and it happened all 8 battles. Same problem with a weapon +3 khaziel troop team for different Daily quest.

---

<div class="post-metadata">

**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [June 20, 2018, 1:10am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/28 "2018-06-20T01:10:49Z")

</div>

Psst, what platform are you playing on @Meesh?

---

<div class="post-metadata">

**Author:** ![Meesh](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Meesh](https://community.gemsofwar.com/u/Meesh)\
**Post date:** [June 20, 2018, 1:11am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/29 "2018-06-20T01:11:44Z")

</div>

I am on STEAM PC

---

<div class="post-metadata">

**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\
**Post date:** [June 20, 2018, 1:13am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/30 "2018-06-20T01:13:50Z")

</div>

This task is behaving weirdly…

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/3/4394aab4797187d06c1c1102f59d83866195e2af.png)

I did a full pet rescue with three _brown_ troops and _zero yellow troops_. Eight matches.  
= 8 for the task

Divine team with three yellows, twice. Two matches.  
= 2 for the task

4x blue team once  
= 0

4x yellow team once  
= 1

3x red team once  
= 0

3x brown team from before, once  
= 0

I can only assume its a bug with Pet Rescue counting towards this task.

(Steam, PC)

---

<div class="post-metadata">

**Author:** ![Meesh](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Meesh](https://community.gemsofwar.com/u/Meesh)\
**Post date:** [June 20, 2018, 1:25am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/31 "2018-06-20T01:25:22Z")

</div>

Opening chest gives same Something has gone wrong message as finishing a battle does for me on Steam PC.

---

<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [June 20, 2018, 1:27am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/32 "2018-06-20T01:27:41Z")

</div>

Regarding matches crashing at the end of battles, the team is looking into this as we speak 🙂

---

<div class="post-metadata">

**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [June 20, 2018, 1:29am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/33 "2018-06-20T01:29:07Z")

</div>

Map weirdness on iOS:

Zoom allll the way in and center the map on Leonis Empire. Select the kingdom. Click/press outside the menu to close it. _Voila!_ The map is now zoomed allll the way out, and no longer centered on Leonis Empire.

Another request: make the kingdom stars more visible. It’s really really hard to see them on my phone.

---

<div class="post-metadata">

**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\
**Post date:** [June 20, 2018, 1:32am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/34 "2018-06-20T01:32:46Z")

</div>

No you did other colors that weren’t yellow

---

<div class="post-metadata">

**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\
**Post date:** [June 20, 2018, 1:37am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/35 "2018-06-20T01:37:31Z")

</div>

I am not sure if bug or intended, but… I selected the hero perk “summon a bandit when an ally dies”. Put my hero in the explore team. Sunbird used its skill, got replaced by a Bandit. Is it intended that the hero perk takes priority? Because that’s weird. I mean, I will just pick something different now, but it still seems odd.

---

<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [June 20, 2018, 1:44am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/36 "2018-06-20T01:44:23Z")

</div>

Trying using full Yellow colors @Shimrra

@Sheba So when Sunbird resurrected, it got replaced by a Bandit rather than another Sunbird?

---

<div class="post-metadata">

**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\
**Post date:** [June 20, 2018, 1:46am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/37 "2018-06-20T01:46:07Z")

</div>

> [@Cyrup](#):
>
> @Sheba So when Sunbird resurrected, it got replaced by a Bandit rather than another Sunbird?

Correct. Sunbird was in first slot, I used the skill, a Bandit appeared there, Sunbird was gone for good. Tested in several battles.

---

<div class="post-metadata">

**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\
**Post date:** [June 20, 2018, 1:50am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/38 "2018-06-20T01:50:14Z")

</div>

Also this just happened upon me winning an explore battle. I pressed retry, it came up again, repeated that a few more times, then the victory symbol finally appeared.

 ![502](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/2/22465cc2890491e150c9e0ef0400927c2476f6cd.jpg)

---

<div class="post-metadata">

**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\
**Post date:** [June 20, 2018, 1:56am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/39 "2018-06-20T01:56:11Z")

</div>

My Troop tab takes forever to load up for some reason. Even worse than in 3.4

---

<div class="post-metadata">

**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [June 20, 2018, 2:02am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/40 "2018-06-20T02:02:58Z")

</div>

Actually… this has been brought up in some other interaction with Sunbird before. Sunbird does NOT interact well with “summon a troop when an ally dies” traits. The way the game does it is like this:

1. Sunbird dies.
2. The trait triggers.
3. The new troop is summoned.
4. Sunbird tries to resurrect, but there is no slot so resurrection fails.

[Previous page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=1)

[Next page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=3)
