# 3.5 known issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [June 20, 2018, 12:17am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214 "2018-06-20T00:17:57Z")\ **Posts on this page:** 20\ **Page:** 12
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [July 2, 2018, 12:28pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/228 "2018-07-02T12:28:29Z")
> [@Kay93x](#): > > Don’t know if it has already been mentioned. Not going through 200+ comments to see if it has but can you please fix the stupid amounts of lag on PS4. Coming out of pvp, going into troops menu causing a huge delay of up to a minute for it to load. Also when you get a defence win/loss 9x out of 10 it will kick you back to the home screen but not before it loads for what feels like a life time! The game is super laggy as of lately but so has the whole playstation network. I think it might be more then just the servers on their end. But it is something worth looking into. I just hit the home button a few times to go back and forth to speed up the wait time. ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [July 2, 2018, 4:25pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/229 "2018-07-02T16:25:33Z")
On console there are Independence day skulls but, on pc there are not. ![bug](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/e/1e39fc0d890b3f6d4275280107abd1e25490331a.PNG) ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [July 2, 2018, 4:44pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/230 "2018-07-02T16:44:12Z")
Be sure that your “Holiday Skulls” box is checked in System → Graphics. Otherwise you won’t see the festive skulls. ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [July 2, 2018, 4:44pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/231 "2018-07-02T16:44:49Z")
It is. that was the first thing I checked ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [July 2, 2018, 4:46pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/232 "2018-07-02T16:46:25Z")
That’s odd, they are present here… ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/e/ee759c7b8d4f3067aecaaa2f913c18f2630c84c1.jpg) Maybe some asset failed to download for you? ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [July 2, 2018, 4:47pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/233 "2018-07-02T16:47:01Z")
How do I check that? ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [July 2, 2018, 4:56pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/234 "2018-07-02T16:56:00Z")
I’ve seen some of the devs posting about it last week i think, but right now i’m not finding the post… Thankfully it’s not a huge issue so you can wait and still play, but it could cause future problems, so i’ll ping @Ozball and see if he knows anything about fixing it. ---
**Author:** ![fluffybot](https://avatars.discourse-cdn.com/v4/letter/f/6bbea6/32.png) [@fluffybot](https://community.gemsofwar.com/u/fluffybot)\ **Post date:** [July 2, 2018, 8:13pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/235 "2018-07-02T20:13:47Z")
Awesome feature of +7 Bronzelock Pistol: it locks up the game. It seems to happen most often when a troop is killed, and only started happening once Burning was unlocked. So far I have only verified on mobile, will test on PC later. Kind of a huge problem for me, since it is a big part of many builds in my stable. ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [July 2, 2018, 9:03pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/236 "2018-07-02T21:03:43Z")
ok sounds good ---
**Author:** ![Earnham](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/earnham/32/63013_2.png) [@Earnham](https://community.gemsofwar.com/u/Earnham)\ **Post date:** [July 2, 2018, 9:08pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/237 "2018-07-02T21:08:41Z")
[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/6/36b158987ad34848525cd4876702bb609b9fdd14.jpeg "Glitch gems of war tesla dude won't die. Blue day guild wars practice.") ](https://www.youtube.com/watch?v=P0DUIaBJr8c) Can’t kill a hero with bard class 20% spell reduction with any scatter damage. ---
**Author:** ![Rylo\_Ken](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rylo_ken/32/34532_2.png) [@Rylo\_Ken](https://community.gemsofwar.com/u/Rylo_Ken)\ **Post date:** [July 2, 2018, 10:21pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/238 "2018-07-02T22:21:50Z")
Task bug on Xbox console. Task-From the Games menu,enter the arena. Win at least 8 matches before being eliminated. I did just that and it never tallies my wins. I finished with 8 wins still a big fat 0/8. I guess I have to pick new task but i’m still reporting this bug. ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [July 2, 2018, 11:06pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/239 "2018-07-02T23:06:04Z")
@Rylo_Ken @Maxx There is defiantly a new bug present. If you communicate with the server the Task will complete, assuming you have met the requirements. So after finishing: Spend 1 Gold Key for example, to complete the Daily Tasks. Not idea but still a workaround ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [July 2, 2018, 11:40pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/240 "2018-07-02T23:40:21Z")
New issues: [Cutthroats And Canines Art Is Missing On Xbox And PS4](https://gemsofwar.zendesk.com/hc/en-us/articles/360000305255-Cutthroats-and-Canines-art-is-missing-on-Xbox-and-PS4) [Missing Assets (Orbs, Ingots, Etc) On PS4](https://gemsofwar.zendesk.com/hc/en-us/articles/360000305196-Missing-assets-Orbs-Ingots-etc-on-PS4) [Enemy Troops Do Not Die And The Game Is Frozen](https://gemsofwar.zendesk.com/hc/en-us/articles/360000305315-Enemy-troops-do-not-die-and-the-game-is-frozen) (looks like your issue @Earnham) @Papa @Shimrra > [@Grundulum](#): > > This behavior makes me think the devs often have to settle for “does it work” rather than “is it right”. We need more information on the exact steps to replicate extra turns not being granted. I get them, too. The devs fixed all the known causes of this issue happening in 3.5 but one of the variants of the issue - which is likely what you are experiencing - wasn’t found during testing. This has been fixed for 3.6, but if you have anymore information check out [this article](https://gemsofwar.zendesk.com/hc/en-us/articles/360000197375) and feel free to send it to me or to support with “technical issue” selected. @Rickygervais [https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256](https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256) @Kay93x We aren’t aware of this issue, please contact support with “technical issue” selected so we can learn more. You might want to closing down your game if it has been open for a long time or reinstalling. @TimeKnight what are the exact names of these tasks, and can you please confirm which gamemodes you were doing them in when they didn’t register? What’s your platform? We had some server issues around reset, so it’s possible this is just temporary. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [July 2, 2018, 11:42pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/241 "2018-07-02T23:42:08Z")
Just a note that whilst I - and the devs - still read and make note of issues on this form, I can’t respond to everyone. If your issue requires support or haven’t I responded, it’s likely because it’s already on the Known Issues list or there is an article in our help center. If you require further help beyond just reporting a bug contact support with “technical issue” or “missing rewards” selected. ---
**Author:** ![TimeKnight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/timeknight/32/50221_2.png) [@TimeKnight](https://community.gemsofwar.com/u/TimeKnight)\ **Post date:** [July 2, 2018, 11:58pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/242 "2018-07-02T23:58:07Z")
I can’t remember the full name of all tasks now, I’m sorry. It all play on explore, with only top one on Arena. They both doesn’t registrer correctly until restarting the game. I’m on Android. Yeah, it looks like this bug happened universally on all platforms, with delay reward notification, so no harm is actually done except causing some confusion. If it’s just temporary server issue around reset that was fixed already, I’m sure there won’t be a problem again today. I’ll let you know if anything wrong happen again! ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [July 2, 2018, 11:58pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/243 "2018-07-02T23:58:31Z")
@Razzagor and @RedRoseWarrior which platforms are you on? The skulls should be visible on all platforms as of weekly reset yesterday. (as long as Holiday Gems is ticked in settings) ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [July 2, 2018, 11:59pm UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/244 "2018-07-02T23:59:38Z")
PC for me. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [July 3, 2018, 12:05am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/245 "2018-07-03T00:05:31Z")
Are you guys going to fix the innapropriate name on xbox pvp rank 1?? \*\*\*\* u all i give up Edit: it’s the player name im not telling that to you cyrup lol ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [July 3, 2018, 12:08am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/246 "2018-07-03T00:08:50Z")
I am not sure what you are referring to, but I’ve already responded to you in my second last post @Rickygervais ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [July 3, 2018, 12:09am UTC](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214/247 "2018-07-03T00:09:31Z")
To follow up on what @Ozball said, it may be worth restarting your device if you haven’t yet. [Previous page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=11) [Next page](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214.md?page=13)