# 3.4 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [May 1, 2018, 12:47am UTC](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732 "2018-05-01T00:47:20Z")\ **Posts on this page:** 1\ **Showing post:** 176
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [May 2, 2018, 5:38am UTC](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732/176 "2018-05-02T05:38:47Z")
As of 3 hours ago we fixed the issue of players not receiving unclaimed pet rewards. If you missed out prior to this please contact our support and file the ticket under ‘Missing Rewards.’ The game getting stuck loading is covered by what was linked by @Cyrup As far as we are aware the pet notices are working as intended. Have you done a hard reset and reinstalled your game? If so, let us know and we can look into it a second time. Pet popups should primarily happen at the end of battles and when viewing the guild screen, it’s not instant. RE: Pet raid teams. > [@3.4 Feedback and suggestions](https://community.gemsofwar.com/t/3-4-feedback-and-suggestions/38733/12): > > Technically this is working as intended, the Pet Event is considered a different event, similar to how each Bounty Event is different, or a bit like Raid Boss requires different teams (however that isn’t an issue as it goes for a nice, long week rather than one hour!). But, we can see how that isn’t ideal, so I’ve added it to the suggestions list 🙂 Thus far we think it is clear what each pet does, but it is something we can investigate for an upcoming quality of life fix if it is confusing to a large number of players. I hope this clarifies most of your queries. --- _[View the full topic](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732)._