# 3.3 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [February 22, 2018, 5:00am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/142 "2018-02-22T05:00:37Z")
I actually have to go to the dashboard because I cannot quit out of the game. ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [February 22, 2018, 5:07am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/143 "2018-02-22T05:07:09Z")
> [@Ozball](#): > > Do you mean the counter on the Kingdom popup screen is gone? ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/d/ad4a43f742aaf5820d971736fe87f6a359dc95f3.jpg) There used to be a row of quest counters at the bottom to let you know what you have finished and how far left to finish the entire process. ---
**Author:** ![slumzee](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@slumzee](https://community.gemsofwar.com/u/slumzee)\ **Post date:** [February 22, 2018, 5:08am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/144 "2018-02-22T05:08:57Z")
thank you for this response! gnomes made it worth exploring, even if you nerfed loots, many people want a chance tl atleast pull a cedrick sparklesack…! Plus it was something new no one ever saw before and was fun to see one appear, i only found 3 in 2 and a half hours. ---
**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\ **Post date:** [February 22, 2018, 5:11am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/145 "2018-02-22T05:11:46Z")
> [@Taisiakat](#): > > I am noticing almost all of the defense teams (pvp/explore) are overlooking 5 matches and sometimes even 4 matches. Not sure how that could be but it really has become quite obvious (since I started looking for gnomes in explore) Just to further on this issue, I am interested to know if you have changed the difficulty down to Normal to speed up the number of battles? If this is the case, then the AI will actually use a bit less of the latter part of it’s name. > [@TheIdleOne](#): > > Any word on the new Xbox Achievements going live? Its not Fixed for us yet PS4 Trophies and Steam Achievements are available, but unfortunately, due to a scheduling issue out of our control, XB1 achievements will be available Soon™ ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [February 22, 2018, 5:12am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/146 "2018-02-22T05:12:58Z")
It only appears when you enter quests from the world map. With the change to quests where it doesn’t go back to the world map anymore it seems to not return for each quest. We’ll look at getting it fixed for the next patch. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [February 22, 2018, 5:13am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/147 "2018-02-22T05:13:27Z")
We took the servers down for a little to fix some things. Please try restarting the game and see how you go? It _might_ help your issue? ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [February 22, 2018, 5:13am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/148 "2018-02-22T05:13:32Z")
@Cyrup Thanks for looking into it. Acknowledgement is definitely better then the assumed all platforms are okay because 2 of the 3 work. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [February 22, 2018, 5:14am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/149 "2018-02-22T05:14:31Z")
Often enough for me to go crazy. Since any accusation like this is met with the response. “The AI never changes”. Just today is wars. Euryali should’ve casted twice for my opponent. But didn’t… Went for 3 red gem match instead. At the very least her cast would’ve cost me points and maybe the match since she would’ve summoned. Abnormal AI has been brought to a devs attention countless times. I just refer to it as the AI making dumb choices for no rhyme or reason. But will no doubt make up for it later by being smarter than a human with it’s gems selections. Inevitably making it “balanced”. TL:DR… The AI always changes. But devs always choose to ignore reports of such things. > [@Cyrup](#): > > Is this a post suggesting that the AI Isn’t cheating? 😱 Just clarifying that you are suggesting the opposing team’s AI is missing 4 and 5 gem matches? How frequently? ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [February 22, 2018, 5:14am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/150 "2018-02-22T05:14:33Z")
My apologies, I frantically typed up that on the known issues list just to get it written down, meaning to go and change it later but forgot. It’s separate on the list now! ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [February 22, 2018, 5:19am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/151 "2018-02-22T05:19:21Z")
If I can make an unfair snide comment: I feel like your life would be so much easier if console and pc/mobile weren’t synced up like they used to be. At least then you’d have to deal with less issues at one time. I don’t envy you. Good luck 🙂 ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [February 22, 2018, 5:24am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/152 "2018-02-22T05:24:55Z")
It’s actually easier for them this way. Unless you’re proposing a staggered release on the patches. I was shocked we all got it at relatively the same time. But having an issue on PS4 only… Is actually helpful. Cause its just relevant to that platform. Compared to say the Gnome bug that effected all platforms. Even with just mobile… there’s going to be issues for iOS users that are separate from Android. The issue is the QA… Which it always has been for every single patch. Which makes them all bittersweet. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [February 22, 2018, 5:28am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/153 "2018-02-22T05:28:28Z")
Easier for programming and release, but harder for troubleshooting issues, precisely because some issues only hit certain platforms. Its still an extra issue, even if its only a small sector of the audience. And even if the problem only targets one platform, it could still be a major issue. Before, they could iron out all the issues beforehand on PC/Mobile and only had to deal with odd console issues once it arrived. I really don’t envy them, they have a hard job no matter which type happens. ---
**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Post date:** [February 22, 2018, 5:30am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/154 "2018-02-22T05:30:08Z")
Gnome/Cedric don’t appear in the “Troops” when “Unowned” is selected. ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [February 22, 2018, 5:37am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/155 "2018-02-22T05:37:55Z")
> [@GoldPhoenix0](#): > > Just to further on this issue, I am interested to know if you have changed the difficulty down to Normal to speed up the number of battles? If this is the case, then the AI will actually use a bit less of the latter part of it’s name. No change…same level - just going about the explore now without having to go in and out and in and out… Not sure if the increase in battles because I don’t have to go in after each battle may be - but I have only done 21 battles so far. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [February 22, 2018, 5:41am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/156 "2018-02-22T05:41:06Z")
If I may add to this. It happens in ranked PvP and Guild wars just the same. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [February 22, 2018, 6:20am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/157 "2018-02-22T06:20:13Z")
> [@Grundulum](#): > > iOS user: > > When pushing the “Ascension” or “Level” buttons in the Upgrade menu, nothing happens if the troop is already Mythic or Level 20. The “Traits” menu still shows, even if the troop is already fully traited. Sorry for the self-quote, but our fearless devs seem to have not noticed this post in the deluge associated with 3.3. @Cyrup, can you add it to the list of things to investigate? ---
**Author:** ![mikechristy2015](https://avatars.discourse-cdn.com/v4/letter/m/e36b37/32.png) [@mikechristy2015](https://community.gemsofwar.com/u/mikechristy2015)\ **Post date:** [February 22, 2018, 6:29am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/158 "2018-02-22T06:29:36Z")
My wife is a big gamer on gems of war thru Xbox 1, however she had a card called penguin. After the update occurred, her penguin card was lost. What’s going on? Does that happen every time? ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [February 22, 2018, 6:37am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/159 "2018-02-22T06:37:29Z")
When you say “lost”, what does that mean? She no longer has any copies of the troop, but she used to before? Or she still has copies, but the troop no longer shows up in her Troops List when she searches for it (try searching for “slap”, which should bring up Penguin and only Penguin right now)? ---
**Author:** ![mERGER](https://avatars.discourse-cdn.com/v4/letter/m/b5ac83/32.png) [@mERGER](https://community.gemsofwar.com/u/mERGER)\ **Post date:** [February 22, 2018, 8:02am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/160 "2018-02-22T08:02:56Z")
There is no “play again” button when you do Challenges. No need to be thrown out to the map when finishing a challenge, just let me choose the next. ---
**Author:** ![Necrotius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/necrotius/32/6848_2.png) [@Necrotius](https://community.gemsofwar.com/u/Necrotius)\ **Post date:** [February 22, 2018, 8:45am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/161 "2018-02-22T08:45:07Z")
I’m not sure if this extends to other troops but Moneylender has some…strange trait cost requirements for his rarity. ![Moneylender](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/f/0fe5c4937c349ae8ab81667357bf867603fd5403.jpg) [Previous page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=7) [Next page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=9)