# 3.3 Known Issues (PC/Mobile/Console)

**URL:** <https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035>\
**Category:** Official News\
**Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")\
**Posts on this page:** 20\
**Page:** 7

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [February 22, 2018, 4:26am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/122 "2018-02-22T04:26:20Z")

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I made a post on the gnomes [over here](https://community.gemsofwar.com/t/rip-gnome-yeah-already/36054/32)

We’re very busy with this update. I would appreciate your patience whilst we look into issues. We’ve literally just launched and have already fixed some minor problems, there’s only so much we can do at a time.

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**Author:** ![VegaDark541](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vegadark541/32/7875_2.png) [@VegaDark541](https://community.gemsofwar.com/u/VegaDark541)\
**Post date:** [February 22, 2018, 4:27am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/123 "2018-02-22T04:27:04Z")

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Bugs that hurt their economy get top priority, clearly.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [February 22, 2018, 4:28am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/124 "2018-02-22T04:28:19Z")

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Vega, we have already posted about not derailing the topic. This is for reporting bugs. If you have feedback and suggestions please take them to the correct location:

> [@3.3 Feedback and suggestions](https://community.gemsofwar.com/t/3-3-feedback-and-suggestions/36036):
>
> Please post all feedback and suggestions regarding the new update 3.3. (released 22nd February) here. This is not a thread for bug reports. [For known issues go here](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035)[For our major issues, development updates on problems and their solutions, go here](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) Top suggestions and feedback Other suggestions New suggestions are added to the bottom When is the update out? Steam and Android should have the update. Console and iOS should be out by the end of the 22nd February 2018, we are waiting for the g…

Or there’s a number of other threads recently started about gnomes/the economy. 🙂

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [February 22, 2018, 4:30am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/125 "2018-02-22T04:30:40Z")

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> [@Alpheon](#):
>
> I did double check and from all the data we’ve gotten it is showing that they are able to spawn for everyone

I mean no disrespect, but couldn’t the data shows that everything is fine, while a small detail is disrupting some functionality and preventing the spawn of gnomes?

A long time ago we had a weird episode where the troop Wayfinder was mistakenly removed from glory and gem chests and moved into Gold Chests…

> [@Wayfinder removed from chests?](https://community.gemsofwar.com/t/wayfinder-removed-from-chests/19761/6):
>
> I did got some Wayfinders these days and ascended her into Mythic, the only weird thing i saw about the cute foxy was that her picture appeared on the left of my Gold chest’s tab while i was using keys to get Suncrest troops. Unfortunely i don’t have a screenshot as a proof, but maybe it could be related with the (potential) issue? I mean, somehow the card info is misplaced on the database and such… Maybe she could be on the list of gold chests but would never drop as there could be limits of …

In the post below it’s possible to see @Rasper confirming the troop was moved for some reason, maybe some mistake/bug…

So, sorry for insisting on it, but wouldn’t be better to check again? Right now people are already sour from the experience and probably stopped playing all together, at least the ones that frequent the forums, so i doubt we would confirm the gnomes presence from the player’s perspective until later… But from the developer’s side you, not specifically you by the way, can check if there isn’t any error with the gnomes after so many quickfixes implemented in such a short period of time…

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**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Post date:** [February 22, 2018, 4:30am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/126 "2018-02-22T04:30:41Z")

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Trying to lure them out with the power of Spotify.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [February 22, 2018, 4:31am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/127 "2018-02-22T04:31:13Z")

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> [@Cyrup](#):
>
> Just clarifying that you are suggesting the opposing team’s AI is missing 4 and 5 gem matches? How frequently?

Yes, the last 3 games

3 missed 5s (took 3 instead)  
6 missed 4s (took 3 instead) (one game had 3 of these)

that seems ODD… I know I am a dork and sometimes miss 4 matches BUT never a 5.

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**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Post date:** [February 22, 2018, 4:36am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/128 "2018-02-22T04:36:18Z")

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The game is now broken. Can’t explore anymore. Stuck in infinite loading.

Edit: restarted the game, won’t even load.

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**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\
**Post date:** [February 22, 2018, 4:37am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/129 "2018-02-22T04:37:33Z")

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Any word on the new Xbox Achievements going live? Its not Fixed for us yet

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [February 22, 2018, 4:40am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/130 "2018-02-22T04:40:08Z")

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More info please? What do you mean by infinite loading? When does it happen? What does it look like? At the end of a battle or before? With the loading wheel? 🤔 What’s your platform?

> [@Taisiakat](#):
>
> Yes, the last 3 games
> 
> 3 missed 5s (took 3 instead)
> 
> 6 missed 4s (took 3 instead) (one game had 3 of these)
> 
> that seems ODD… I know I am a dork and sometimes miss 4 matches BUT never a 5.

Seems to be working as normal.

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [February 22, 2018, 4:40am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/131 "2018-02-22T04:40:43Z")

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Servers are down on PS4 now

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [February 22, 2018, 4:41am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/132 "2018-02-22T04:41:15Z")

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> [@Cyrup](#):
>
> Seems to be working as normal.

so the AI will miss 4 and 5 gem matches is normal?!

Okay…if you say so.

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**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Post date:** [February 22, 2018, 4:41am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/133 "2018-02-22T04:41:45Z")

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First, check my edit. Pre-battle, the loading bar fills up infinitely, and the Spinny mana spirits just spin around the troop on the loading screen.

Also, I only play on PS4.

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**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\
**Post date:** [February 22, 2018, 4:47am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/134 "2018-02-22T04:47:38Z")

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I was logged into the game and received the server error. I have been trying to log into the game for 5 minutes. I still cannot log into the game. I was about to start my guild wars. I just now was able to login to the game. Is this going to be a known issue?

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [February 22, 2018, 4:50am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/135 "2018-02-22T04:50:02Z")

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We’re looking into this and it should be fixed soon (Sorry - I posted before your edit was made).

Servers went down whilst we made some fixes for other issues - console users please restart your game.

Other issues have been resolved, check the known issues list for an update.

> [@3.3 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/129):
>
> Any word on the new Xbox Achievements going live? Its not Fixed for us yet

One of our programmers is looking into this. 🙂

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**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\
**Post date:** [February 22, 2018, 4:51am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/136 "2018-02-22T04:51:13Z")

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The burning animation almost totally blocks life and attack stats.

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<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [February 22, 2018, 4:54am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/137 "2018-02-22T04:54:55Z")

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Thanks! 😃

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [February 22, 2018, 4:58am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/138 "2018-02-22T04:58:11Z")

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Doing Quests - the total quest counter is gone now. THOUGH I like that I don’t have to leave and come back…I just don’t know how many I have done 🙂

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [February 22, 2018, 4:58am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/139 "2018-02-22T04:58:39Z")

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> [@Taisiakat](#):
>
> the total quest counter is gone now.

Do you mean the counter on the Kingdom popup screen is gone?

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [February 22, 2018, 4:59am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/140 "2018-02-22T04:59:03Z")

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I appreciate the feedback and as you are aware, things can creep in that shouldn’t causing weirdness in behaviour. We’re keeping an eye on the gnomes (as they’re _meant_ to be a rare and exciting experience, the latter of which was certainly achieved originally), and will tweak their appearance rates to strike a balance that everyone can be happy with. We want everyone to enjoy the new features from the update, definitely not our intention to leave everyone so bitter about a misbehaving feature.

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**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\
**Post date:** [February 22, 2018, 4:59am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/141 "2018-02-22T04:59:54Z")

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I waited a few minutes before starting my guild wars and this is the beautiful picture that popped up.

 ![1519275569298785204687](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/c/6cf8ec161c226919a2d4b998fe73ae0417573dea.jpg)

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