# 3.3 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")\ **Posts on this page:** 20\ **Page:** 24
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [March 14, 2018, 10:27pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/467 "2018-03-14T22:27:00Z")
Fantastic! I’m so glad! 😃 The asset looked like it was missing so reinstalling usually fixes that. Just tested your download issue and I’m getting this as well, I’ll make a note of it. > [@Icarium81](#): > > Queen mab doesn’t show her boost ratio on X1 Do you have an image of this? @xPSYCHOxONEx How many chests were you trying to open? There is a bug where opening 50 chests to complete a daily task can cause the game to crash. > [@Maxx](#): > > Just finished beating a goblin team and without warning my game just closed and when I came back my 108 win streak was gone. What’s your platform? > [@Icarium81](#): > > Ticket #55824 stolen gems on name change. Cost said ZERO and then im out 200 gems… so from my 494 about to buy armor… now not so much. I responded to your ticket. > [@Grimace](#): > > Event points still resetting… Please restart your game. We are looking into this. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [March 15, 2018, 5:49am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/469 "2018-03-15T05:49:38Z")
Our server team went out of their way to take a look at your problem and found it wasn’t related to anything on our end. Without looking up your ticket I’m not sure of the further details but I’m sure Kafka provided some help and suggestions 🙂 **Unable to disable holiday gems on Xbox** : Unfortunately we cannot fix this until the next update as it requires a client-side fix. The changes can’t simply be pushed to the server. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [March 15, 2018, 6:03pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/470 "2018-03-15T18:03:32Z")
> [@Maxx](#): > > Just finished beating a goblin team and without warning my game just closed and when I came back my 108 win streak was gone. > [@Cyrup](#): > > What’s your platform? PC… ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 15, 2018, 11:46pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/471 "2018-03-15T23:46:50Z")
(Xbox) Not sure if it’s intended but if you use korvash against yao guai, he is stunned but doesn’t lose his mana. I know his 2nd trait is immune against mana drain, burn and steal, but the fact he is losing his trait when he is stunned should be able to still drain it? ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [March 16, 2018, 10:51am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/472 "2018-03-16T10:51:34Z")
I had that again the other night after finishing a battle after 5 hours of clicking retry I took the loss and closed the game. Today I can’t even log in because of it I have been trying for over 4 hours. It can’t be my internet because I can play every steam game I own without a problem and I am playing Gems on my Xbox connected by wifi without a problem. If I didn’t have GW battles left to do I would just quit the game today. Getting really sick of this crap. ---
**Author:** ![Grimace](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/grimace/32/37435_2.png) [@Grimace](https://community.gemsofwar.com/u/Grimace)\ **Post date:** [March 17, 2018, 10:03pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/473 "2018-03-17T22:03:42Z")
Having server issues on ps4 ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [March 18, 2018, 11:08pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/474 "2018-03-18T23:08:03Z")
Is Yao Guai traited with his second trait? If so, Khorvash should be stunning + _draining mana_ because the stun should disable Guai’s Mana Shield trait. > [@Maxx](#): > > It can’t be my internet because I can play every steam game I own without a problem and I am playing Gems on my Xbox connected by wifi without a problem. Did you try reinstalling? Are you using a VPN or Firewall? If you are connecting via WiFi on your Xbox without a problem then it’s hard to say what the issue is. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 18, 2018, 11:14pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/475 "2018-03-18T23:14:19Z")
> [@Cyrup](#): > > Is Yao Guai traited with his second trait? If so, Khorvash should be stunning + draining mana because the stun should disable Guai’s Mana Shield trait. @Cyrup Yes it happened with yao guai, emperor liang and diviner all traited Edit: it look like korvash is draining, then stunning, that’s the reason he doesn’t drain them (because of the trait) i just don’t know if it’s intended ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 4:23pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/476 "2018-03-19T16:23:36Z")
Xbox french version Daily task asking to complete 12 battles with 3 yellow (jaune) troops but when you click RB for more info, it asking you to use green (vert) troops. The green (vert) troop is the one counting for the task ![IMG_8854](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/8/684870fb7deb98cdbdf5c8da81eb6b9e09317bfa.JPG) ![IMG_8855](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/2/92a609c53066bfa605353de00b60764967239098.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 4:38pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/477 "2018-03-19T16:38:04Z")
Xbox french version After explore battle, “play again” isn’t translated in french ![IMG_8856](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/65d0a43bc496de3b2c7fb609de7e3ab32c899719.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 4:50pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/478 "2018-03-19T16:50:57Z")
Xbox french version Freya spell and description isn’t translated in french ![IMG_8857](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/4/242f29298c55e087631069dee902ecd6f6b3c296.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 5:19pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/479 "2018-03-19T17:19:46Z")
Xbox french version Frost Archer name, spell and description isn’t translated in french ![IMG_8858](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/6/46ab4a29decf6f921f381f04fc9b01a4a33b4cf2.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 6:21pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/480 "2018-03-19T18:21:02Z")
Xbox french version - Diviner name, spell and description isn’t translated in french, also the kingdom name is weird (3030\_name) - also 2nd trait not translated in french ![IMG_8859](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/8/089330edc5f00282a7f8b68e73ac32f4898a4e09.JPG) ![IMG_8860](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/f/af92bbcd06b6cba5078af34f6ee57826bfb7566b.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 6:22pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/481 "2018-03-19T18:22:45Z")
Xbox french version - Yao guai spell isn’t translated in french - And weird kingdom name (3030\_name) - 3rd trait also not translated ![IMG_8862](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/a/4a5152ebcedd72f8130a1a825837b143f21c61bd.JPG) ![IMG_8863](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/a/7ae7463d92add713d84842e8a46ae0893271e750.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 6:27pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/482 "2018-03-19T18:27:51Z")
Xbox french version Ishbaala spell isn’t translated in french 3rd trait also not translated in french ![IMG_8864](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1ab224f170db384e3e9d7551372e08420ce9faf9.JPG) ![IMG_8871](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/d/6d3f148bd3f1e0f141d287b6f91d013b70f2bf30.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 6:35pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/483 "2018-03-19T18:35:02Z")
Xbox french version - Cedrik (the vault) isn’t translated in french - Treasure gnome (the vault) isn’t translated in french - valraven (the vault) isn’t translated in french ![IMG_8865](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/302de663d60a044c54ad6afebdfb33234cb7980e.JPG) ![IMG_8867](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1a8c25beed19ee39681fc2d685f50760cbe206be.JPG) ![IMG_8866](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/f/1f6c9f9b60b00cb42f5ab64d40ff41dd981c5c8f.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 6:41pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/484 "2018-03-19T18:41:28Z")
Xbox french version - Xiong mao - zhenniao - penglong - spearmaster (2nd trait not translated) - spellblade (2nd trait not translated) - emperor liang (1st and 3rd trait not translated) - monkey disciple - pandaska guard They all got same translation problem (spell description and kingdom 3030) ![IMG_8870](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f68116214e4851735da18c097a96b2b9d06376fb.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 7:01pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/485 "2018-03-19T19:01:41Z")
Xbox french version Raid boss, guild war and invasion Little text not translated in french ![IMG_8872](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/a/9aa94e9c41a55dfd96f456ed5f9cea8eac5df2d1.JPG) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 19, 2018, 7:03pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/486 "2018-03-19T19:03:24Z")
Don’t know what happened but these bug were not there last week , you got lot of work to do now lol ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 20, 2018, 12:35am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/487 "2018-03-20T00:35:01Z")
Look like everything is fixed now, that was quick ty 🙂 [Previous page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=23) [Next page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=25)