# 3.3 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")\ **Posts on this page:** 20\ **Page:** 22
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [March 6, 2018, 5:04pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/424 "2018-03-06T17:04:41Z")
Looks like some quality chat going on in Xbox Gloabal today… ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 6, 2018, 5:09pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/425 "2018-03-06T17:09:22Z")
Well that’s the reason i don’t read it lol ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [March 6, 2018, 5:10pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/426 "2018-03-06T17:10:32Z")
My wife just changes the channel to Global 002 or anywhere else that there doesn’t seem to be anyone talking. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 6, 2018, 5:32pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/427 "2018-03-06T17:32:05Z")
PlayStation chat is just off the walls, so bad that devs has to come in. I’m glad they did. ---
**Author:** ![mld-81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mld-81/32/63170_2.png) [@mld-81](https://community.gemsofwar.com/u/mld-81)\ **Post date:** [March 6, 2018, 8:10pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/431 "2018-03-06T20:10:35Z")
Global chat is: ![ssdd](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/f/cf8f2f27a6c4afbae2f7c2c8d44d549645095434.png) Enough said 😂 ---
**Author:** ![TimeKnight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/timeknight/32/50221_2.png) [@TimeKnight](https://community.gemsofwar.com/u/TimeKnight)\ **Post date:** [March 7, 2018, 8:56am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/432 "2018-03-07T08:56:14Z")
“Noone is prepared when the Apocalypse Horsemen come” ![Screenshot_2018-03-07-14-47-15](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/e/becf7553049f3579840216144daaa0fd35db56d0.png) Joking aside, I use Hero with Beast Bow weapon. All its picture seem to be missing/unable to show for me. It’s alway blank like this, in battle/weapon inventory/raid shop/card info. Happen ever since Monday release. It still work just fine though, so only displaying issue. Restarting game/phone doesn’t seem to work. I’m on Andriod. ---
**Author:** ![BRchell](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brchell/32/30489_2.png) [@BRchell](https://community.gemsofwar.com/u/BRchell)\ **Post date:** [March 7, 2018, 10:54am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/433 "2018-03-07T10:54:52Z")
On ps4. When using Umber Wolf with 3rd trait it causes a slight delay in any troops cast selection to appear. Super fast grinding and when you cast any troops spell the cast button won’t appear till you cancel and choose troop again. Hope that makes any sense 🙂 This was happening before update 3.3 ---
**Author:** ![Grimace](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/grimace/32/37435_2.png) [@Grimace](https://community.gemsofwar.com/u/Grimace)\ **Post date:** [March 7, 2018, 5:03pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/434 "2018-03-07T17:03:16Z")
When using sunbird with kerberos, if kerberos spawns warg it replaces sunbird, but I guess this is intended? ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 7, 2018, 5:07pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/435 "2018-03-07T17:07:13Z")
It’s like that if he does get his summon to trigger. So kerebos’s trait trumps a resurrected troop. ---
**Author:** ![Grimace](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/grimace/32/37435_2.png) [@Grimace](https://community.gemsofwar.com/u/Grimace)\ **Post date:** [March 7, 2018, 5:08pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/436 "2018-03-07T17:08:02Z")
Yes when you use sunbird and kill an enemy the kerberos trait triggers, I guess. Still pretty weird 🙂 ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 7, 2018, 5:12pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/437 "2018-03-07T17:12:43Z")
I’d rather have a sunbird then a warg tho tbh, not cool if you ask me. ---
**Author:** ![GT500Cobra](https://avatars.discourse-cdn.com/v4/letter/g/f0a364/32.png) [@GT500Cobra](https://community.gemsofwar.com/u/GT500Cobra)\ **Post date:** [March 7, 2018, 11:02pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/438 "2018-03-07T23:02:15Z")
I didn’t see this one posted. Currently on my iPhone app version of the game, when I go to collect the hourly gold and kingdom tribute, the “blinking” gold icon on the map screen doesn’t seem to recognize my touch. Sometimes tapping repeatedly on it works and at other time I have to move the “blinking” gold icon to another position on my screen in order to collect. Eventually, it will always allow me to collect it, but its kind of annoying. This started with the original 3.3 update. If it helps my iPhones current software is 11.2.6 ---
**Author:** ![mitamata](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mitamata/32/10313_2.png) [@mitamata](https://community.gemsofwar.com/u/mitamata)\ **Post date:** [March 7, 2018, 11:10pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/439 "2018-03-07T23:10:39Z")
Next time it happens, count to 10 and try again. I’ve been noticing it too on Android. I first thought I need to click somewhere else to get it to work, but I think it’s just a matter of waiting a few seconds. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [March 7, 2018, 11:42pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/440 "2018-03-07T23:42:30Z")
@Rickygervais Should be fixed now 🙂 (weird bonus kingdom troop spell tip issue) > [@Behemoth2101](#): > > Another player here who didn’t receive any drops from Cedric, just the 3 Treasure Gnome rewards. It happened to me on 2 separate occasions similar to the screenshots posted above. > [@Rickygervais](#): > > I hope cause that mean no event this week 🙂 Guild wars is next week not raid bosses. You can check the other times beneath the other events. @Aelthwyn I can’t read French so if this is a translation error please provide further details > [@Grimace](#): > > Event points are still resetting sometimes Did this happen before Weekly Reset? @miedzielski Sent you some compensation. > [@chipmunknh](#): > > On both my Steam & PS4 accounts, when I kick/promote/demote someone from my guild, I get a confirmation message, but nothing is done. Is this still happening? We recently fixed some issues with kicking players from guild. > [@UKresistance](#): > > Grrrrr… > > GETTING REALLY SICK OF INFINITE LOAD SCREENS AFTER A BATTLE, ESPECIALLY A TOWER OR BOSS BATTLE. How long are you playing for before this happens? Does closing/reopening reduce the amount of load? Does it happen with a particular gamemode? What’s your platform again (sorry, I really always forget so it’s best you mention it) > [@Behemoth2101](#): > > Just used my vault key from the invasion portal and this is the 3rd time Cedric has dropped zero loot. What a joke. Contact support, this isn’t something I can help you with directly without seeing what rewards you go exactly. Cedric’s drop rates are more valuable than normal gnomes but they can also pull different amounts each time. Please include a screenshot of your battle results when you do. > [@Rickygervais](#): > > Xbox (french version) Please i already posted 3 times, fix Gloabal LOL that’s weird thanks for the report. @TimeKnight that’s our new troop the Invisible Man SORRY! Joking aside also, please reinstall your game (if you’re on mobile/steam ensure your acc is linked before doing so and note down your PW) > [@GT500Cobra](#): > > Currently on my iPhone app version of the game, when I go to collect the hourly gold and kingdom tribute, the “blinking” gold icon on the map screen doesn’t seem to recognize my touch. Sometimes tapping repeatedly on it works and at other time I have to move the “blinking” gold icon to another position on my screen in order to collect. Eventually, it will always allow me to collect it, but its kind of annoying. Does this happen after you’ve left the game open for awhile? I notice this as well on my Desktop (on my Android as well likely but I don’t play as much there) when I leave GoW open at work in the background. After returning to the game and select my gold tribute, it can take a few moments or selections for the loading wheel to pop up, this is pretty standard as the game just needs to reconnect to the server. Thanks for popping in from Global chat btw 🙂 Behemoth and everyone else experiencing **gnome rewards** missing - this is something we are looking at and testing some fixes around but it’s complicated to address on the forums. If you encounter a gnome reward issue please carefully review your battle results, screenshot/take a photo of them and contact support if you are concerned. Some articles that may help: [Treasure gnomes, vaults and keys](https://gemsofwar.zendesk.com/hc/en-us/articles/360000074455-Treasure-Gnomes-Vault-Keys-and-Vault-Events) [Summon On Death Traits Stop Treasure Gnome Rewards](https://gemsofwar.zendesk.com/hc/en-us/articles/360000085636-Summon-on-Death-traits-stop-treasure-gnome-rewards) ---
**Author:** ![GT500Cobra](https://avatars.discourse-cdn.com/v4/letter/g/f0a364/32.png) [@GT500Cobra](https://community.gemsofwar.com/u/GT500Cobra)\ **Post date:** [March 8, 2018, 12:20am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/441 "2018-03-08T00:20:43Z")
Actually now that you mention it I think it does only happen when I leave the App open. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [March 8, 2018, 1:41am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/442 "2018-03-08T01:41:13Z")
> [@Cyrup](#): > > it can take a few moments or selections for the loading wheel to pop up, this is pretty standard as the game just needs to reconnect to the server While true, this is still new behavior as of 3.3. So it may be a _post hoc ergo propter hoc_ fallacy, but I believe it was something associated with the update that is causing these delays. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [March 8, 2018, 4:02am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/443 "2018-03-08T04:02:03Z")
> [@Cyrup](#): > > Contact support, this isn’t something I can help you with directly without seeing what rewards you go exactly. Cedric’s drop rates are more valuable than normal gnomes but they can also pull different amounts each time. Please include a screenshot of your battle results when you do. @Cyrup the same thing happened to me with Cedric. Will support be able to tell what Cedric should have dropped? I wouldn’t bother with a ticket but if he dropped a gnome or Valraven I’d really like to have it those are the only 2 non mythic troops I’m missing ![2e9083bc21bd9bcc03b29977d248db99bad6e73e_1_690x415](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/655d6763bc147603fe70fff37f9becdc20f29185.jpg) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [March 8, 2018, 4:24am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/444 "2018-03-08T04:24:05Z")
> [@Cyrup](#): > > @Aelthwyn I can’t read French so if this is a translation error please provide further The SS she posted show invasion was starting in french: 13j 32h witch mean in english 13d 32h but we should have read 13h 32min since the event was starting in 13h and not 13 day ---
**Author:** ![Grimace](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/grimace/32/37435_2.png) [@Grimace](https://community.gemsofwar.com/u/Grimace)\ **Post date:** [March 8, 2018, 9:51am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/445 "2018-03-08T09:51:52Z")
I can’t claim dungeon daily deal offer. Green box is empty and when I click it brings me to ps store. I tried to reboot the game but nothing changes. ---
**Author:** ![miedzielski](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@miedzielski](https://community.gemsofwar.com/u/miedzielski)\ **Post date:** [March 8, 2018, 10:34am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/446 "2018-03-08T10:34:31Z")
Cyrup thanks, but the comppensation is not needed, you just have to know it works like that EVERY battle. Only Xp gets added. I guess it’s a problem connected with that separated team-slot that works like a pocket-dimension. Or something. Anyway, these souls never get added and since the rewards are laughable I guess people just haven’t noticed. Tested on 3 separate accounts. It’s not an oddity but it works like that as a rule. I have clicked through invasion after-battle screens so I am not sure if there was supposed to be gold reward after a win. If there was, it also doesn’t get added. I will record it on my wife’s battles since she hasn’t done hers yet. [Previous page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=21) [Next page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=23)