# 3.3 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")\ **Posts on this page:** 20\ **Page:** 15
**Author:** ![ZigzagQueen](https://avatars.discourse-cdn.com/v4/letter/z/ed8c4c/32.png) [@ZigzagQueen](https://community.gemsofwar.com/u/ZigzagQueen)\ **Post date:** [February 26, 2018, 9:06am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/283 "2018-02-26T09:06:46Z")
Raid boss says Internal Error ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [February 26, 2018, 9:10am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/284 "2018-02-26T09:10:38Z")
Beat raid boss, java out of memory, game crash. Counted as a loss of course. ---
**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Post date:** [February 26, 2018, 9:16am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/285 "2018-02-26T09:16:46Z")
I’m getting the internal error on Android too. ---
**Author:** ![TimeKnight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/timeknight/32/50221_2.png) [@TimeKnight](https://community.gemsofwar.com/u/TimeKnight)\ **Post date:** [February 26, 2018, 9:25am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/286 "2018-02-26T09:25:05Z")
I still can’t access Raid Boss as well, always get Internal Error. I’m on Android. Already tried restart a few times, might try uninstall and link account again next. My guess is that it might have something to do with Guild Wars. My Guild’s GW is still running, even registered for the next. Maybe someone in my guild did or the game caused it to registered. The fact that 2 weekly guild events can’t be running at the same time might be the cause of bug. EDIT: I could enter Raid Boss just fine now. Look like I guess wrong, but they find the cause and fix it now. Thank you, Dev! ^^ ---
**Author:** ![Zazafda](https://avatars.discourse-cdn.com/v4/letter/z/839c29/32.png) [@Zazafda](https://community.gemsofwar.com/u/Zazafda)\ **Post date:** [February 26, 2018, 11:01am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/287 "2018-02-26T11:01:17Z")
I play on IOS and the bug I have is that I bought hook sword from the raid shop but can’t find it anywhere in my inventory [Edit 12h16] seems to be ok bug has been fixed I can see the weapon ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [February 26, 2018, 11:31am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/288 "2018-02-26T11:31:17Z")
Lol…🤦 ![Screenshot_20180226-053013](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/9/d92822915c7284ee5c46bdfdca0e6ff8c61a19e9.jpg) ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [February 26, 2018, 12:46pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/289 "2018-02-26T12:46:57Z")
> [@Grundulum](#): > > Hey, @Sheba, was it you asking about the disappearing VIP symbol on the map screen? I think I found the symbol: Yes, that was me. 😛 Sometimes it’s there and sometimes I’m seemingly lending it to you (together with a bunch of other people lending you random stuff. You’re a hoarder, aren’t you. 😉 ). > [@Cyrup](#): > > @Sheba Please try reinstalling if you didn’t already, seems like your assets are broken! I did, actually, and it didn’t change a thing, but that’s okay since I don’t need my VIP symbol for anything, really. In fact, it’s one less thing blocking the worldmap.😉 ---
**Author:** ![D\_Houzz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/d_houzz/32/35078_2.png) [@D\_Houzz](https://community.gemsofwar.com/u/D_Houzz)\ **Post date:** [February 26, 2018, 12:50pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/290 "2018-02-26T12:50:08Z")
Probably going to need clarification from a developer on this know to know whether it needs to be reported as a known issue or if it’s working as intended. I thought that treasure gnomes weren’t supposed to appear while this Raid Boss event is going on? I play on Xbox One, was soul farming in Challenge Mode in Khaziel so I could level up my Shentang troops, and a gnome appeared replacing an enemy. 1. I had no idea gnomes could even appear in challenges mode, it’s the first time it’s ever happened for me. 2. Aren’t venraven’s supposed to be substituting in for gnomes throughout the game during the event? 3. The gnome dropped a prize of gold, definitely not sigils for additional fights during the Raid Boss event. Clarification would be appreciated! Thank you in advance. ---
**Author:** ![Icarium81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icarium81/32/37141_2.png) [@Icarium81](https://community.gemsofwar.com/u/Icarium81)\ **Post date:** [February 26, 2018, 1:33pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/291 "2018-02-26T13:33:55Z")
I’ve found gnomes in challenges almost exclusively. haven’t played since the new raid started so cant speak to that aspect ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [February 26, 2018, 2:44pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/292 "2018-02-26T14:44:24Z")
None of our guild members got our daily gw victory rewards from yesterday. Guild of gra, ps4 #3 in the trophy rankings. @Cyrup @Saltypatra ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [February 26, 2018, 4:51pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/293 "2018-02-26T16:51:01Z")
> [@D\_Houzz](#): > > thought that treasure gnomes weren’t supposed to appear while this Raid Boss event is going on During the actual raid battles. Gnomes won’t appear. Anywhere outside of raids they’ll appear as normal. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 26, 2018, 5:00pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/294 "2018-02-26T17:00:34Z")
On xbox, So i reached stage 5 and claim all rewards, we won a orb of chaos and i didin’t Know we had to opened it right now so i pushed the B button cause i wanted to keep it for later but i lost the orb ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [February 26, 2018, 6:04pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/295 "2018-02-26T18:04:18Z")
I don’t think banners are working in raids So I should get 3 mana from a 3 match +1 from the banner ![20180223171213_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/1/215b4853893eb4595369c025d24a2dd14d596ed4.jpg) If I added that up correctly it should be 4 mana. How does my weapon have 3 mana? ![20180223171220_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/7/b70ca83f52fe1380731fa6223e56dd45b71ec266.jpg) ---
**Author:** ![VegaDark541](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vegadark541/32/7875_2.png) [@VegaDark541](https://community.gemsofwar.com/u/VegaDark541)\ **Post date:** [February 26, 2018, 8:53pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/296 "2018-02-26T20:53:43Z")
I did not receive my guild wars rewards this week (yes, I filed a ticket already, and yes, I took a video of my mail to prove I didn’t receive it - ticket number is 54889) Just thought I’d mention it here because whatever caused this was a bug that deserves attention so this doesn’t happen again. ---
**Author:** ![VenusBlue](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venusblue/32/38243_2.png) [@VenusBlue](https://community.gemsofwar.com/u/VenusBlue)\ **Post date:** [February 26, 2018, 9:28pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/297 "2018-02-26T21:28:50Z")
Event points keep resetting. If i do a hard reset they come back, but by the time i realize it says zero i lost track of the points i had accumulated, so not sure how many aren’t being registered. It’s a huge pain when you need to get 750 kills. On xbox. ---
**Author:** ![lairedae](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lairedae/32/38989_2.png) [@lairedae](https://community.gemsofwar.com/u/lairedae)\ **Post date:** [February 26, 2018, 9:29pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/298 "2018-02-26T21:29:50Z")
Mine had looked like they reset at one point and then they came back and I could claim my reward. Could be something super slow in the backend? ---
**Author:** ![VenusBlue](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venusblue/32/38243_2.png) [@VenusBlue](https://community.gemsofwar.com/u/VenusBlue)\ **Post date:** [February 26, 2018, 9:36pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/299 "2018-02-26T21:36:55Z")
That’s what i’m hoping. I just checked after one fight and they’re gone again. I’m not turning my console off and on again or quitting game after every fight that’s ridiculous. Think i was close to 450, gonna try to remember to check it again soon. ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [February 26, 2018, 9:55pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/300 "2018-02-26T21:55:28Z")
The servers aren’t handling well it seems… Sometimes i can’t even check my guild tasks. @Ozball, something weird going on on the Aussie side of things? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [February 26, 2018, 9:56pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/301 "2018-02-26T21:56:56Z")
I just got in, so still catching up with stuff from overnight. Will look into it though. ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [February 26, 2018, 9:59pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/302 "2018-02-26T21:59:43Z")
Don’t worry, take your time with any priority. At first i just thought it could be on my side, but everything is working well… [Previous page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=14) [Next page](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035.md?page=16)