# 3.3 Known Issues (PC/Mobile/Console)
**URL:** https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035
**Category:** Official News
**Created:** [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035 "2018-02-21T23:05:00Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [February 21, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/1 "2018-02-21T23:05:00Z")
_With the release of the 3.3 update comes a new Known Issues thread._
- [Go here](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) for Technical Support
- [Go here](https://community.gemsofwar.com/t/3-3-feedback-and-suggestions/36036) for feedback and suggestions on the new update
đ Updated on the April 17th 11:20 am AEST đ
PLEASE NOTE - When reporting any bugs:
**What platform you are playing on?**
**When did the issue begin occuring and how frequent is it?**
**A screenshot?**
**Any other information (enemy troops, traits active, what you were doing previously)**
* * *
_ **KNOWN ISSUES:** _
_New issues are added to the bottom going forward_
- **PVP battle wins counting as losses** _Investigating_
- **Weekly event: Killing Purple troops in PVP does not yield event rewards** _Fixed_ â
- **Moneylender does not give 400 bonus gold when killing troops in Explore** _Fixed_ â
- **[Legendary Task Reward mail does not display earned troops:](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/22)**_Fixed_ â
- **[Traits that trigger for the start of battles do not activate when the Treasure Gnome](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/33) tutorial with Luther begins**
- **ZuulâGoth is not in unowned troops list in Troops Menu** _FIxed_ â
- **PS4 trophies and Steam achievements are not displaying** _FIxed_ â
- **Xbox 1 achievements are not displaying** _Fixed_ â
- **[Runic Blade is not receiving skill/status upgrades./bonuses in Arena after killing opponent](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/52)**_Fixed_ â
- [**Spamming âPlay Againâ button after a match causes game to return to main menu**](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/59) _Fixed in next update._ â
- **Necromancy trait gave 25% less souls** _Fixed_ â
- **[IOS: Contribute gold in 1,000 shows zoomed out/uncropped sprite image](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/101)** _Fixed_ â
- **Burning status effect blocks troop stats** _Fixed in a future update_
- **Xbox: Disconnecting the controller in a battle returns the game to the main screen**
- **Traits were not purchasable or costs were displaying incorrectly** _Fixed_ â
- **300 Glory packs give incorrect rewards** _Investigating. Please contact support._
- **Xathenos does not summon undead** _FIxed_ â
- **PVP canât be entered, message** âcurrent PVP event has ended and a new one will be beginning shortly.â shows - _Fixed_ â
- **Dwarf and Lapina Avatars are missing** - _Fixed. Please contact support_ â
- **âInternal Errorâ message appears when entering Raid Bosses and Guild** - _Fixed_ â
- **âInternal Errorâ message appears when opening mail** _Fixed_ â
- **Issue reading data from our serversâŚsupport quoting code: ##########"** message appears when opening game - _Fixed_ â
- **PS4: Purple Day dungeon Bone Dragonâs spell says "âDestroy up all Armor from an enemy.â**
- **âWin 10 battles using 3 unique Tower troops"** is available when Tower Troops are not _Fixed_ â
- **"[Quest Rewards" title and rewards screen shows at the end of treasure hunt battles](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/267)** - _Investigating_
- **Event points arenât earned from killing troops in PVP** - _Fixed_ â
- **[Orb of Chaos appears as gold in Rewards list](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/316)** - _Investigating. Visual only: Orb still recieved_
- [**Before doing a PVP battle arena icons show**](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/330)
- **Valraven does not give Sigils** - _Fixed_ â
- [**Summon On Death or resurrect Traits Stop Treasure Gnome Rewards**](https://gemsofwar.zendesk.com/hc/en-us/articles/360000085636-Summon-on-Death-traits-stop-treasure-gnome-rewards) - _Fixed in 3.4_ â
- **Event Points occasionally resetting to 0** - _Fixed_ â
- **[Valraven does not spawn in Stage 08 of Live Events (Raid Boss/invasion)](https://community.gemsofwar.com/t/a-couple-of-invasion-issues/36722)** - _Fixed_ â
- **Raid boss/Invasion freeze or crashes during battle** - _Investigating. Please contact support._
- [**Xbox French Global Chat is spelt âGloabalâ**](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/423)
- [**Invasion countdown timer in âGuildâ menu shows 13 hours 13 days instead of minutes in French**](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/413)
- **Holiday gems canât be turned off on Xbox and the option to activate them is not there on PS4** _Fixed in 3.4_â
- **[Half a MB download loads on startup on Android](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/457)** - _Fixed in the next update_â
- **Demoting or kick members from a guild causes game to crash** - _Fixed in the next update_â
- **Costs 200 Gems to change name in-game** - _Investigating for 3.4_â
- **[Troops with mana shield do not lose their mana against Khorvash as the stun is triggering after draining mana (not before)](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/471)**
- **[Sword dancerâs troop art is compressed on Kingdom Tribute collect screen](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/492)**
- **Submerge causes some troop art to move to center of board** - _Investigating for 3.4_
- **[Some troop art overlaps](https://community.gemsofwar.com/t/visual-displacement-of-a-character-card-fixed-in-3-4/38094)** - _Fixed in 3.4_ â
- **Elemental Bow creates Purple/Yellow mana instead of Blue and Green** _Fixed_ â
- **Souls collected during a Raid Boss battle do not show the same amount in Battle Results** - _Fixed_ â
---
### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [February 21, 2018, 11:07pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/2 "2018-02-21T23:07:18Z")
---
### Author:  [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)
#### Post date: [February 21, 2018, 11:09pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/3 "2018-02-21T23:09:32Z")
found a bugâŚpatch isnt out yet đ
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### Author:  [@jzg](https://community.gemsofwar.com/u/jzg)
#### Post date: [February 21, 2018, 11:10pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/4 "2018-02-21T23:10:11Z")
Downloading for me ;p Also, restart your steam client!
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [February 21, 2018, 11:10pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/5 "2018-02-21T23:10:43Z")
It will be out on Steam around now. The other platforms will take some time.
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### Author:  [@jzg](https://community.gemsofwar.com/u/jzg)
#### Post date: [February 21, 2018, 11:21pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/6 "2018-02-21T23:21:33Z")
Shouldnât ZuulâGoth show up in unowned troops since he is craftable?
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### Author:  [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)
#### Post date: [February 21, 2018, 11:21pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/7 "2018-02-21T23:21:54Z")
Known Issue: it released before the patch notes were posted. đ
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### Author:  [@Smash](https://community.gemsofwar.com/u/Smash)
#### Post date: [February 21, 2018, 11:23pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/8 "2018-02-21T23:23:25Z")
Only things that have changed in soulforge is added stuff to others. No new troops or weapons
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### Author:  [@Tacet](https://community.gemsofwar.com/u/Tacet)
#### Post date: [February 21, 2018, 11:27pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/9 "2018-02-21T23:27:53Z")
Traits do not trigger when first fighting a Treasure gnome:
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### Author:  [@jzg](https://community.gemsofwar.com/u/jzg)
#### Post date: [February 21, 2018, 11:28pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/10 "2018-02-21T23:28:27Z")
Same happened to me yeah
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### Author:  [@peffsi](https://community.gemsofwar.com/u/peffsi)
#### Post date: [February 21, 2018, 11:35pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/11 "2018-02-21T23:35:41Z")
This weekâs event doesnât seem to be working? (Kill purple troops in PVP)
I just killed several, and my event progress did not change. I also donât see any of those green stones when scouting, or when killing the purple troop, or showing up in my battle rewards.
Platform - Steam
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### Author:  [@Ozball](https://community.gemsofwar.com/u/Ozball)
#### Post date: [February 21, 2018, 11:36pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/12 "2018-02-21T23:36:12Z")
Weâre aware of the issue, and it should be fixed shortly.
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### Author:  [@Mina1101](https://community.gemsofwar.com/u/Mina1101)
#### Post date: [February 21, 2018, 11:37pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/13 "2018-02-21T23:37:59Z")
when will it appear on ps4
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### Author:  [@Ozball](https://community.gemsofwar.com/u/Ozball)
#### Post date: [February 21, 2018, 11:38pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/14 "2018-02-21T23:38:36Z")
Soonâ˘! Consoles usually take a big longer to push out.
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### Author:  [@Mina1101](https://community.gemsofwar.com/u/Mina1101)
#### Post date: [February 21, 2018, 11:40pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/15 "2018-02-21T23:40:17Z")
what is meant soon? wait for it too
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### Author:  [@Namick](https://community.gemsofwar.com/u/Namick)
#### Post date: [February 21, 2018, 11:49pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/16 "2018-02-21T23:49:13Z")
The weapon âCrescendoâ is supposed to give an extra turn when it kills an enemy, however, it isnât doing that right now.
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### Author:  [@Sheba](https://community.gemsofwar.com/u/Sheba)
#### Post date: [February 21, 2018, 11:58pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/17 "2018-02-21T23:58:19Z")
The current event isnât working anymore (Moneylender isnât giving his bonus gold in explore as the event says; I get the normal gold amount).
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### Author:  [@Razzagor](https://community.gemsofwar.com/u/Razzagor)
#### Post date: [February 21, 2018, 11:58pm UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/18 "2018-02-21T23:58:51Z")
Clicking too fast on the âPlay Againâ button on explore will return you to world map. I imagine itâs related to a small delay where both buttons âLeaveâ and âPlay Againâ are overlaped while loading before they display correctly.
Another issue: My Gnolls can only target random enemies, itâs been like that since⌠they were released. Please fix! đ
---
### Author:  [@Ozball](https://community.gemsofwar.com/u/Ozball)
#### Post date: [February 22, 2018, 12:03am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/19 "2018-02-22T00:03:30Z")
Yup, thanks for that. Hopefully this should be fixed when we fix event stones.
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### Author:  [@Sheba](https://community.gemsofwar.com/u/Sheba)
#### Post date: [February 22, 2018, 12:05am UTC](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/20 "2018-02-22T00:05:56Z")
Not sure how it was supposed to work, but when my masteries capped at 1000 before, they were maximally one or two apart. Iâm not sure why the game thought making them 463, 442, 442, 452, 452 and 442 equals âevenlyâ in any way or form.đ¤
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