# 3.2 Known Issues (PC/Mobile/Console)

**URL:** https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703
**Category:** Official News
**Created:** [October 17, 2017, 11:23pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703 "2017-10-17T23:23:12Z")
**Posts on this page:** 1
**Showing post:** 419

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### Author: ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [December 7, 2017, 11:06pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/419 "2017-12-07T23:06:15Z")

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I’m aware - I made a post about it the other week. We received many reports on that day and the team resolved an issue where the game was downloading ~ 18 MB data every login at that time.

Because it was resolved, I was hence clarifying and bumping the thread to ascertain what issue was now occurring (each ‘I’m getting a download every time I open the game’ is _not_ the same problem, if you note that each person in this thread is experiencing a different download size).

> [@3.2 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/391):
>
> This should be resolved now. We had an issue where the game was re-downloading existing assets (i.e troops) resulting in many players needing to download 20 MB of assets. If this happened to you, it should only happen one more time, then be resolved.

@Rickygervais If you are referring to the 0.87 MB issue, I’m also aware of this one, and again, am bumping the thread so I can get a better idea of what other people are facing this problem.

**So, there’s a few download sizes you could be experiencing** : ( **Note:** +/- 0.1MB on those sizes, all sizes approximate)

- **0.87 MB** - Language/localisation data: _Fixed in the next update_
- **2.19 MB** - Game data - _Fixed in the next update_
- **18- 20 MB** - An issue resolved last week\*. If you are still experiencing this problem, please clarify exactly how it occurs.

\*If you receive this screen:

 ![20 mb download](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/7/07476ec66c21efca1480b4163e0efe91f1ebbc0e.jpg)

And the game proceeds to actually _download_ 20 MB of data (after tapping ‘Okay’), [please contact Support](https://gemsofwar.zendesk.com/hc/en-us). If the game is actually _downloading_ 20 MB of assets you’ll see this screen (But with **18/20 MB~** instead)  
 ![downloading assets](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/a/9a30f93b1e5f151d146c9861b34838aca2231784.jpg)  
If you don’t see this ‘Downloading’ popup, even after tapping ‘Okay’ on the ‘Asset download required’ popup, then nothing is wrong and this is a display issue.

So, if you do see this ‘Downloading #%… #.## MB/17.91 MB~’ screen after tapping ‘Okay’ on the  
Asset Download Required popup, please contact support.

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_[View the full topic](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703)._