# 3.2 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [October 17, 2017, 11:23pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703 "2017-10-17T23:23:12Z")\ **Posts on this page:** 20\ **Page:** 19
**Author:** ![Lardy-Porker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lardy-porker/32/25588_2.png) [@Lardy-Porker](https://community.gemsofwar.com/u/Lardy-Porker)\ **Post date:** [November 17, 2017, 8:03pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/367 "2017-11-17T20:03:06Z")
I’m still getting the download-files-when-you-log-in thing, it’s been happening since the last big update. At least one other guild member is also having this issue. Lucky for me I’ve got an unlimited data plan! 🤨 The defense teams resetting bug is MUCH more concerning. I’ve had this happen a couple of times and it is maddening! So far this week my defense teams have been sticking ( 🤞 ) but my GM has been plagued by this every day this week! She’s doing all the little magic tricks everyone advises (change name of team after adding it to defense list, etc) with no effect. This is a really terrible bug not just because it’s costing us GW points, it totally negates the one really good addition from the UI update. **Please prioritize fixing this one!** Also, the new UI is still rather ugly. 😉 ---
**Author:** ![Drathas](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/drathas/32/7344_2.png) [@Drathas](https://community.gemsofwar.com/u/Drathas)\ **Post date:** [November 18, 2017, 3:48am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/368 "2017-11-18T03:48:16Z")
Yeah I still get the download assets thing to click every time I log in. ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [November 18, 2017, 4:08pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/369 "2017-11-18T16:08:26Z")
Every time I log into the app I have to download 2.19MB of assets. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [November 19, 2017, 4:27pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/370 "2017-11-19T16:27:36Z")
Word from my guild mate is that “The PC version is unplayable if you have a controller plugged in”. Can anyone else confirm this? ---
**Author:** ![AnarchyChampion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anarchychampion/32/13282_2.png) [@AnarchyChampion](https://community.gemsofwar.com/u/AnarchyChampion)\ **Post date:** [November 19, 2017, 6:34pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/371 "2017-11-19T18:34:03Z")
![20171119192741_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/3/73808c683df048edbad4612079c83989e3d4c735.jpg) The background vanished. It happened when I accidently clicked on a kingdom then I clicked on chest menu without waiting for to load the kingdom menus/assets. After that all of the background assets didn’t render anymore only when I restarted the game. (PC) ---
**Author:** ![AnarchyChampion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anarchychampion/32/13282_2.png) [@AnarchyChampion](https://community.gemsofwar.com/u/AnarchyChampion)\ **Post date:** [November 19, 2017, 6:39pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/372 "2017-11-19T18:39:51Z")
![20171119193629_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/4/d44f19fb13630cf9e7c2a09ef402d33281a0f3b2.jpg) ![20171119193725_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/e/ded7d0178e063a29f16f93b96ab09d46300b6721.jpg) I tried that, and I can play the PC version with controller and mouse at the same time. (If I’m using controller the mouse cursor disappears and the controller button hints appear, but if move my mouse then the cursor appears and the controller button hints disappears.) ---
**Author:** ![AnarchyChampion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anarchychampion/32/13282_2.png) [@AnarchyChampion](https://community.gemsofwar.com/u/AnarchyChampion)\ **Post date:** [November 19, 2017, 6:49pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/373 "2017-11-19T18:49:17Z")
![20171119194603_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f7202be426fe17dcb3ec246ebba53224bc40c5c7.jpg) I don’t know what it is, but on PC + controller I can’t get to the bonus menu, only if I move the mouse over it. If I switch back to controller, then I can’t move back from the bonus menu. ---
**Author:** ![AnarchyChampion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anarchychampion/32/13282_2.png) [@AnarchyChampion](https://community.gemsofwar.com/u/AnarchyChampion)\ **Post date:** [November 19, 2017, 7:05pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/374 "2017-11-19T19:05:37Z")
[![]( " - YouTube") ](https://www.youtube.com/watch?v=dddcfyukUs8) Here, I confirm it’s playable with controller and mouse on PC. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [November 19, 2017, 10:27pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/375 "2017-11-19T22:27:38Z")
Thanks. I’ll ask for more specifics from them. ---
**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\ **Post date:** [November 19, 2017, 11:07pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/376 "2017-11-19T23:07:10Z")
Just to further what AnarchyChampion’s posts, yes, the PC version does support controllers as well as Mouse. The game should automatically detect what control scheme was used last, and change the UI accordingly. As the PC/Mobile version and the Console versions have been synced, PC (and technically Mobile with controllers, although not officially tested) will also work. Just ensure that no buttons or analog sticks are in an “ON” state (e.g. Analog Stick not exactly in center), otherwise it will attempt to swap between controller and mouse continuously. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [November 19, 2017, 11:51pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/377 "2017-11-19T23:51:37Z")
I’ll pass this along and see if that resolves the situation. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [November 20, 2017, 11:30am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/378 "2017-11-20T11:30:43Z")
My pvp battle didn’t give my trophies, glory, event gems or pvp points and the gold is wrong too ![20171113184630_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/7/272bc53eb8150dc423974590607766fd66505f6e.jpg) ---
**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\ **Post date:** [November 20, 2017, 11:53am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/379 "2017-11-20T11:53:37Z")
Any update on when you will fix the basic mechanics of setting and keeping a GW defence? It still doesn’t work reliably (on iPhone at least). @Ozball ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [November 20, 2017, 12:29pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/380 "2017-11-20T12:29:34Z")
Every time I start the game I have to download either 2.19MB or 18.65MB of assets. ---
**Author:** ![Headless-Chicken](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/headless-chicken/32/30443_2.png) [@Headless-Chicken](https://community.gemsofwar.com/u/Headless-Chicken)\ **Post date:** [November 21, 2017, 3:52am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/381 "2017-11-21T03:52:08Z")
Not receiving traitstones on Explore fights… ![20171120214353_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/b/9ba54fd2fd7a390b6d7c2e0af22add03ffdf78be.jpg) ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [November 21, 2017, 3:52am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/382 "2017-11-21T03:52:52Z")
Cheers, we’re aware of the issue and are currently looking into it. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [November 21, 2017, 8:45am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/383 "2017-11-21T08:45:12Z")
What’s going to happen to the people who used event keys in a desperate attempt to get infernus yet the pulled out abynissia instead? One of my guildies had that and one of the guys in my old guild too. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [November 22, 2017, 6:17pm UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/384 "2017-11-22T18:17:34Z")
On xbox i just got a triple kill with scorpius, It killed the 2 last troops but first troop was poisoned so he decided to kill it also lol [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/c/aca14bffa8bc302486a46655df67e044768f2b8f.jpeg "Scorpius triple kill") ](https://www.youtube.com/watch?v=rXC2WYLtuEQ) ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [November 23, 2017, 6:53am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/385 "2017-11-23T06:53:38Z")
I posted a similar video Ricky. He wiped the whole team in mine! ---
**Author:** ![vanyel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vanyel/32/32071_2.png) [@vanyel](https://community.gemsofwar.com/u/vanyel)\ **Post date:** [November 23, 2017, 8:13am UTC](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/386 "2017-11-23T08:13:29Z")
> [@Setting GW defense](https://community.gemsofwar.com/t/setting-gw-defense/33315/11): > > Hey guys, For updates on major issues please sign up to our help center and ‘follow’ the[known issue articles.](https://gemsofwar.zendesk.com/hc/en-us/articles/333757019495-Guild-Wars-Defense-Teams-reset) Please know that if we could have fixed this by now we would have. We’re well aware of this issue and how it is impacting you! There’s no reason we would neglect the problem. The issue is fixed in the next update. This is not resolved currently because it requires a code fix done directly to the game client, meaning we need to wait until the next update. We cannot bring the update re… Answer to GW defense reset bug. [Previous page](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703.md?page=18) [Next page](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703.md?page=20)