# 3.2.5 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [December 13, 2017, 5:08am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920 "2017-12-13T05:08:38Z")\ **Posts on this page:** 20\ **Page:** 14
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 22, 2018, 11:33pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/264 "2018-01-22T23:33:28Z")
Can you try changing channels? @Rickygervais Thanks, we’ll take a look 👍 **Edit:** This will be fixed in the next update. ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 23, 2018, 10:38am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/265 "2018-01-23T10:38:17Z")
This happened to me 2x in about 3 or 4 hours. I contacted support and they said this was no issue I just didn’t get “tribute” which can happen… I’ve been playing every day for 8 months and have collected probably over 1,000 tributes easily in that time and I’ve never seen that (or even heard of it) and now it happened 2x in a short period of time? [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/3/d368278d49f9d1c646fd01876a4b1439f221fbe8.jpeg "Gems of War Tribute glitch again") ](https://www.youtube.com/watch?v=JZhHqrmnCWU) BTW I have my kingdoms currently as follows. Star levels 1 x 9 stars, 11 x 8 stars, 17 x 7 stars and 1 x 5 stars as well as statues around 80 to 100 this just doesn’t seem like it should be possible… ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 24, 2018, 1:25am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/266 "2018-01-24T01:25:23Z")
Can you please quote your ticket number or PM me your invite code? What’s your platform? I can’t locate your ticket. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 25, 2018, 3:38am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/267 "2018-01-25T03:38:42Z")
I’ll try changing channels next time it happens. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 25, 2018, 12:33pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/268 "2018-01-25T12:33:39Z")
Staff of madness - ps4. Weapon steals stat reduction before aoe hits. When it hits hp it doesn’t indicate it, even though the hero get the health boost. [![]( " - YouTube") ](https://www.youtube.com/watch?v=RyU8sdpql-I) @Cyrup @Nimhain @Saltypatra ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 25, 2018, 2:10pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/269 "2018-01-25T14:10:26Z")
Also the horrendous lag when using hero, even after a few battles it starts hanging when casting spells, killing enemies and moving between menus. Sometimes there’s a thirty second delay! Why is this always happening? ---
**Author:** ![Chat308](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chat308/32/29561_2.png) [@Chat308](https://community.gemsofwar.com/u/Chat308)\ **Post date:** [January 25, 2018, 3:09pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/270 "2018-01-25T15:09:11Z")
I dunno if this has happened to anyone else, but as of yesterday in 75 battles (daily task on ps4) I got extra turns after destroying all 4 of the ai’s cards 3 times. Once there were no more 4 gem matches the game would complete though. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 28, 2018, 2:03pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/271 "2018-01-28T14:03:35Z")
I just won a battle and it took me to a defeat screen and I didn’t get my gold, glory, trophies or traitstones. @Cyrup I don’t have any screenshots is it worth sending in a ticket? ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 29, 2018, 4:26am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/272 "2018-01-29T04:26:36Z")
Hey Maxx, don’t worry about a ticket. After you logged on to play Gems of War for the day, did you play any other game mode before your PVP match? Did you receive the Rewards screen but without any rewards, or were there incorrect rewards there? ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 29, 2018, 4:47am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/273 "2018-01-29T04:47:26Z")
I had done a bit of arena first then moved over to PvP. Just before this battle I did lose one without killing any of the enemy troops so I just got some gold and XP. I did get the rewards screen but it was a defeat screen and I just got a bit of gold and XP like the battle before it that I actually lost even though I did win this one I remember the last troop remaining was a Plague and I killed it with my Infernus. This is getting really annoying every week I have at least 1 win that counts as a loss but this is the first time I have been taken to a defeat screen after I won it. I just got the battle compensation mail. Thank you @Cyrup ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [January 29, 2018, 11:40pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/274 "2018-01-29T23:40:12Z")
@Cyrup @Maxx I think I just had the same issue - ranked PVP battle, won it (it even says “Victory”) but the rewards are that of a loss. No trophies, very little gold. The traitstone I got is actually the one from the weekly event bonus (Florian in PVP), I should have gotten two, so I also didn’t get a traitstone for my win. Not my first PVP battle of the day, but first in that gaming session. Had done explore before without issues in the session, though. Team was Summer Knight/Titania/Glitterclaw/Florian. I did two more battles with the team, won and got correct rewards. So just a one-time thing for me so far. ![ranked](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/7/57350e5aec6091a65536a9c16a39f57233533dcb.jpg) ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [January 29, 2018, 11:43pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/275 "2018-01-29T23:43:33Z")
Minor issue with PVP stats. It seems that GW battles are not recorded in the PVP stats screen until you complete a regular PVP battle. The battles do show up correctly on your public profile. These screenshots were taken at the same time. My public profile with stats showing correctly: ![PS_Messages_20180129_164417](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/a/aa61592170c7c9459b185c0b3ee22ed8859da9af.jpg) My PVP menu stats page with the missing GW battles not showing: ![PS_Messages_20180129_164409](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/1/510aadca6276e4950a372ee05592666a636e20ed.jpg) ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 30, 2018, 2:48am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/276 "2018-01-30T02:48:27Z")
@Sheba @Maxx We’ve actually been making changes and testing this problem a little and it _should_ be fixed in the next update but it isn’t something I can say for certain. Thanks @Stan - looks like you’ll need to play another PVP battle to get the data to refresh! ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [January 30, 2018, 2:55am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/277 "2018-01-30T02:55:50Z")
Does the problem you are describing look like what I experienced in the thread linked below? > [@Incorrect rewards for ranked PVP match](https://community.gemsofwar.com/t/incorrect-rewards-for-ranked-pvp-match/35254): > > What you were expecting to happen, and what actually happened? I defeated a player named Quantum in ranked PVP. I expected to get a new set of three opponents to choose from. Instead, I got the same three opponents, and my battle log did not reflect the fact that I had just won a match. I defeated Quantum again (hey, three trophies, four event stones, and 3000 gold), and did not get rewards commensurate with a 3-trophy match. Screenshot attached below. What are the steps to make it happen aga… ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [January 30, 2018, 2:56am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/278 "2018-01-30T02:56:16Z")
😂 I love that you “masked” their avatar to hide their identity. ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [January 30, 2018, 3:03am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/279 "2018-01-30T03:03:15Z")
I tried to improve it (and already got a wonderful question via PM about it.😂 That on the bunny’s stomach are paws and not… certain female body parts a Lapina would have on her chest there, I promise 🙈. I’m a great artist.😆). Originally I had tried to just slap a bunny picture over it, but it wasn’t a square one and looked stupid and I was too lazy to find another. Hence, I drew a bunny myself. Looks just like a photo, right?😅 ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [January 30, 2018, 3:05am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/280 "2018-01-30T03:05:16Z")
Absolutely. Made me think we should be able to have real profile pictures like here or on discord. But in the actual game. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 30, 2018, 10:34pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/281 "2018-01-30T22:34:56Z")
I could see that getting very awkward 🤔 ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 30, 2018, 10:38pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/282 "2018-01-30T22:38:54Z")
@Cyrup on xbox game still lag when do i couple pvp battle then i go back in the world map ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [January 30, 2018, 10:54pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/283 "2018-01-30T22:54:50Z")
“Stackedrabbit” 😛 🐇 [Previous page](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920.md?page=13) [Next page](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920.md?page=15)