# 3.2.5 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [December 13, 2017, 5:08am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920 "2017-12-13T05:08:38Z")\ **Posts on this page:** 20\ **Page:** 12
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 8, 2018, 10:35am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/224 "2018-01-08T10:35:55Z")
I do not know what changed with the “reset” tonight but the LAG on PS4 is soo much worse now. Every single time you go into PvP after a match and try to go back out to the main map it is about 30x worse than it was previously. Something is broken 🤔 ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 8, 2018, 2:27pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/225 "2018-01-08T14:27:21Z")
Had to wait over 60 seconds for troop menu to load last night, and that’s happening a lot. ---
**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\ **Post date:** [January 8, 2018, 4:05pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/226 "2018-01-08T16:05:07Z")
> [@UKresistance](#): > > Loyalty bonus on xbox reset to day one, even though I restart the game multiple times throughout the day. Yup. I’ve had the same issue. I know a couple other players on both PS4 and PC having the same problem. ---
**Author:** ![Strawnyy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/strawnyy/32/30688_2.png) [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\ **Post date:** [January 8, 2018, 11:41pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/227 "2018-01-08T23:41:12Z")
I am still freeezing, i dont know why, they dont explain why, but this is fairly annoying D: ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [January 9, 2018, 9:26am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/228 "2018-01-09T09:26:59Z")
The “Winners” screen (“Guild” —\> “Guild Wars” —\> “Ranking” —\> “Winners”) is broken for me on iOS. I get one scrolling action, after which scrolling is disabled and my only option is to close that screen. The direction and length of the scroll do not matter. This is extremely repeatable for me, so I hope it is easily reproducible for others. ---
**Author:** ![ZeroG777](https://avatars.discourse-cdn.com/v4/letter/z/8e7dd6/32.png) [@ZeroG777](https://community.gemsofwar.com/u/ZeroG777)\ **Post date:** [January 9, 2018, 2:20pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/229 "2018-01-09T14:20:55Z")
Im on ps4 and my daily loyalty rewards have been restting back to day 0 for the last two weeks after a new week starts. Even though I sign in once a day. I get up to day 6 then knocked back down to 0. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 9, 2018, 5:45pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/230 "2018-01-09T17:45:17Z")
Same here, that’s starting to add up to quite a bit of lost gold with the 600% bonus we’re getting. @Cyrup ---
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [January 9, 2018, 7:18pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/231 "2018-01-09T19:18:42Z")
Here’s a bug. If you try to promote somebody more than once on the guild screen the whole game freezes and has to be restarted. And this is for Xbox One. Someone else go try it. ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 9, 2018, 8:20pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/232 "2018-01-09T20:20:08Z")
My gold bonus reset today and it happened to a few other guild members today as well from our discord chat so it appears it’s getting worse as more people are getting affected by this glitch now. The lag is still there as well yesterday was very bad on PS4 but we also had the “server degradation” pop up several times as well Cheers ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [January 9, 2018, 8:22pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/233 "2018-01-09T20:22:47Z")
I have this happen too, ps4. I always reset to do the 3rd promotion. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 12, 2018, 9:57am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/234 "2018-01-12T09:57:57Z")
Just got another win counting as a loss in PvP I’m getting really sick of this crap now. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [January 12, 2018, 10:53am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/235 "2018-01-12T10:53:38Z")
Does the network throw an error, or do you see the victory screen and then a red X at the Attack! menu? ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 12, 2018, 11:04am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/236 "2018-01-12T11:04:01Z")
It’s not GW just PvP. I haven’t had it happen in GW for a while luckily. ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 14, 2018, 8:47pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/237 "2018-01-14T20:47:14Z")
I’m not sure what is going on in the PS4 world but the delay when you leave ranked PvP to go back to the map after playing a few matches keeps getting worse and worse every day. It can take longer than 1 minute to exit the match screen and return to the map now! ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 14, 2018, 8:48pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/238 "2018-01-14T20:48:50Z")
Same on xbox > [@Rickygervais](#): > > Yeah when i finish 3-4 pvp battles and try to come back to the world map the game seem to freeze 30sec-1min and then it goes back to the map > > Also when i use RB to see the battle log then try to go in ranking menu, it does the same thing ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [January 15, 2018, 12:39am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/239 "2018-01-15T00:39:23Z")
In regards to PVP and GW losses, these issues typically occur over dropped internet connections or old devices. Also, if you have the game open on another device this can happen with increasing frequency. (We don’t recommend having Gems of War open on two devices as when they both try to access the server it can cause a variety of problems.) We are currently investigating the login bonus resetting. ---
**Author:** ![Bolatsi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bolatsi/32/7182_2.png) [@Bolatsi](https://community.gemsofwar.com/u/Bolatsi)\ **Post date:** [January 15, 2018, 5:30am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/240 "2018-01-15T05:30:09Z")
In regards the treasure hunt extra turn bug: Sharing this thread: > [@Incomprehensible extra turn in Treasure Hunt](https://community.gemsofwar.com/t/incomprehensible-extra-turn-in-treasure-hunt/34815): > > Hi everyone. I came back to the game a few days ago, and I realized that sometimes, the game tells me I got an extra turn in Treasure Hunt, even if I’m only doing a 3-line, and even if I’m losing a turn right after indeed. Does anyone already have this problem ? Otherwise, I can do a vid to explain more precisely. And these videos from it: [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/a/fabb8506c6527933d7539f5bc6a7f845ee0aeda7.jpeg "Gems of War - Bug in Treasure Hunt") ](https://www.youtube.com/watch?v=MB9ZBSUorsc) [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/b/2bb6e8ed0fbf8be08edb5bf1bf7765e3a6ee186c.jpeg "Extra turn my ass") ](https://www.youtube.com/watch?v=RCztidQ0aTk) So in the treasure hunt player gets notified for an extra turn sometimes even when there is no real extra turn. I think this hasn’t been an issue for a long time, maybe since the last update? I play (on PS4) treasure hunt a lot, but I don’t use sounds so I might not even notice this bug. So it has totally gone past me since I read that thread and started to take notice on it. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 15, 2018, 9:08am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/241 "2018-01-15T09:08:29Z")
I thought this got fixed it’s has happened twice today on PC ![20171127161750_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/8/284972a701a1dd114e6dff0c4778a75a976275d4.jpg) ![20171127161758_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/5/45bfc596525063bf4276f21bff59079e800e723e.jpg) ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [January 15, 2018, 9:51am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/242 "2018-01-15T09:51:18Z")
There were two pushes of corrected troop data after the event started. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 15, 2018, 11:50am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/243 "2018-01-15T11:50:28Z")
Has there been 2 more since then? ![20171127161750_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/c/acdc8fb05dd9b3b882a07f472f0153195912c6e4.jpg) ![20171127161758_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/5/450b846f9190b2cf51fcbef6a0657941cc5f8362.jpg) [Previous page](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920.md?page=11) [Next page](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920.md?page=13)