# 3.2.5 Known Issues (PC/Mobile/Console) **URL:** \ **Category:** Official News\ **Created:** [December 13, 2017, 5:08am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920 "2017-12-13T05:08:38Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 3, 2018, 8:59pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/203 "2018-01-03T20:59:03Z")
Anyone else getting crazy lag when you check the battle log then try to check ranking? Im on xbox ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 3, 2018, 11:06pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/204 "2018-01-03T23:06:58Z")
Ok, [here you go.](https://gemsofwar.zendesk.com/hc/en-us/articles/203517845-Steam-and-PC-performance-issues) > [@3.2.5 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/199): > > Has anyone else noticed that in the Treasure Hunt mini game, you will sometimes get the “Extra Turn” notification, when in fact, no extra turn was actually made? The turn counter remains, but “Extra Turn” is audible and will flash onscreen. Console (Xbox One), here. Oh, and unrelated: thank you for the in-game gift this morning (server issues). Considerate and generous to your player base, you all are. grinning Yes, curious if anyone else is experiencing this as I’ve noticed a ticket in support about this as well. When did this begin occurring? Does it happen each gameplay session after closing the game? > [@3.2.5 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/201): > > I do see frequent crashes at startup on iOS but only at startup. 90% of the time if the game is opening, somewhere around the 50% mark it crashes. When I restart it it works fine. I haven’t really reported it or tried to diagnose because users are bad and it “wasn’t annoying enough” compared to just about everything else. Check out [this link I posted earlier.](https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide) ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [January 4, 2018, 1:21am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/205 "2018-01-04T01:21:04Z")
> [@Cyrup](#): > > Yes, curious if anyone else is experiencing this as I’ve noticed a ticket in support about this as well. When did this begin occurring? Does it happen each gameplay session after closing the game? I haven’t played treasure hunt in days because of headaches, but the few times I tried to back then, I got a similiar issue - the arrorw pointing up (gaining a turn) sometimes appeared during a 4-match, during which no turn should be added - and it indeed didn’t, just the arrow appeared. It happened only rarely, but consistently rarely. I have no screenshot, nor can I provide one while TH is still all fireworks and bad background for me, but yeah, I think it happened maybe trice over the course of 12-15 maps or so? Guess my average is about 45 turns or so? Hard to say. I never had the extra-turn thing described here, though. Also my tests were the 2-3 days after the particle update, so maybe that matter was fixed by now anyway. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 4, 2018, 7:28pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/206 "2018-01-04T19:28:18Z")
Please fix the crazy lag on xbox when you do 4-5 pvp match and you want to get back to the wold map the game freeze during couple sec min. It also doing the same when you go in battle log by pressing “RB” button and then try to keep going to see ranking, and same thing in GW menu when you look at the remaining player for the day then try to come back in world map This is doing exactly same then couple update ago when you wanted to switch a team and had to wait cause it’s was freeze ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 4, 2018, 10:19pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/207 "2018-01-04T22:19:00Z")
Xbox shop is weird only 2 tabs now and no more gems, this is what i get when i enter the shop ![IMG_8695](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/a/9a9109931e3418208b3ef07119a6244a2b592dde.JPG) ---
**Author:** ![TheDragonSeoul](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thedragonseoul/32/17754_2.png) [@TheDragonSeoul](https://community.gemsofwar.com/u/TheDragonSeoul)\ **Post date:** [January 4, 2018, 10:59pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/208 "2018-01-04T22:59:51Z")
Re: Tresure Hunt mini game “extra turns”… I first noticed the occurrence of “non extra turns” in the Treasure Hunt mini game after 3.2.5 was released. It will occur each and every gameplay session, even after the game is closed and booted up again. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 4, 2018, 11:09pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/209 "2018-01-04T23:09:25Z")
Does it happen with match 3s or any particular type of loot? > [@3.2.5 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/206): > > Please fix the crazy lag on xbox when you do 4-5 pvp match and you want to get back to the wold map the game freeze during couple sec min. It also doing the same when you go in battle log by pressing “RB” button and then try to keep going to see ranking, and same thing in GW menu when you look at the remaining player for the day then try to come back in world map This is doing exactly same then couple update ago when you wanted to switch a team and had to wait cause it’s was freeze Can you clarify how long it lasts - no specific time? And do you mean after 4-5 PVP matches this happens? ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 4, 2018, 11:10pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/210 "2018-01-04T23:10:06Z")
@Nephilim Something I’ve just noticed on PS4 started late late night and now has just happened 2 more times again is the “Great Maw” is not devouring properly all the time. This has happened at least 3 times to me now (The Great Maw has been on my opponents team btw so it’s been a lucky glitch for me). I’ll try to find another opponent with Maw and than see if I can duplicate it and record it after which I’ll post it here so you can see it and take it back to your team to find out why it’s happening Edit. Upon further testing it just appears that the AI is casting the “Devour” on Impervious troops :S No idea why it would do that - that seems to be something that should be fixed no? Cheers Calvin ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 5, 2018, 2:03am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/211 "2018-01-05T02:03:51Z")
Here is one example of delay on PS4. This is actually not a great example though as it’s only a brief delay and there have been far longer ones (and even freezes where I have to close the game and re-open the game again but I haven’t gotten those on video to share unfortunately) [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/c/0c288e052d8df2c77f72b5f3428b2c84d734e3f9.jpeg "Gems of War PS4 delay example") ](https://www.youtube.com/watch?v=7eBbw18B-zc) ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 5, 2018, 10:40am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/212 "2018-01-05T10:40:20Z")
@Cyrup Here is another one that shows a much longer delay. The video is straight from the PS4 to YouTube with no alteration other than myself “trimming” the video to the end where the delay can be seen [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/934f19609e64e06c5a05bf85890afa049a530eda.jpeg "Gems of War PS4 delay example 2") ](https://www.youtube.com/watch?v=g8yNMbZL23g) ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 5, 2018, 10:56pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/214 "2018-01-05T22:56:05Z")
> [@Cyrup](#): > > Can you clarify how long it lasts - no specific time? And do you mean after 4-5 PVP matches this happens? Yeah when i finish 3-4 pvp battles and try to come back to the world map the game seem to freeze 30sec-1min and then it goes back to the map Also when i use RB to see the battle log then try to go in ranking menu, it does the same thing ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 6, 2018, 12:17am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/215 "2018-01-06T00:17:43Z")
Same on ps4. I think it’s better once you close the game and restart. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [January 6, 2018, 12:20am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/216 "2018-01-06T00:20:50Z")
If someone could explain sol’zara to me I’d appreciate it. If the enemy has more life she’s supposed to do triple damage. Well are we talking about hp or armour and hp together? For some reason it’s not doing what the text describes. Either that or I’ve completely misunderstood it. ---
**Author:** ![Fuligin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fuligin/32/35476_2.png) [@Fuligin](https://community.gemsofwar.com/u/Fuligin)\ **Post date:** [January 6, 2018, 12:28am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/217 "2018-01-06T00:28:06Z")
iOS, iPhone 6S Plus Edge swipe zones (last row of gems on top and bottom) that pull the notifications or control centre have broken with the last patch. In any fullscreen iOS app there should always be pull tabs that appear whenever you swipe up or down before the notifications or control centre appear. Since the last patch they appear immediately, and this is incredibly frustrating because I have to pay attention to how much I swipe up or down on the topmost or bottommost rows. ---
**Author:** ![spyguy77](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@spyguy77](https://community.gemsofwar.com/u/spyguy77)\ **Post date:** [January 6, 2018, 1:08am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/218 "2018-01-06T01:08:18Z")
I am still playing with my eyes closed most of the time. I agree those flashes are painful. ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [January 6, 2018, 7:09am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/219 "2018-01-06T07:09:52Z")
Loyalty bonus on xbox reset to day one, even though I restart the game multiple times throughout the day. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 6, 2018, 11:38am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/220 "2018-01-06T11:38:17Z")
> [@Cyrup](#): > > If you just contacted support with the same question I think I answered. Please go here to learn how to close chat. You can adjust the ‘Chat fade’ using the green arrows if it won’t go away That wasn’t me that contacted support. Chat is closing properly but sometimes it still shows up on screen I think it only happens when chat doesn’t update properly and the messages on screen are from hours before. I was testing out a new GW team in PvP and I won a long and annoying battle against a psion team but when I was clicking through the rewards screen I could still see the gold so I thought I didn’t get them all and when I checked my battle log it showed as a loss. Wins counting as losses has been happening to me for over a year will it ever be fixed? ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 6, 2018, 11:44am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/221 "2018-01-06T11:44:32Z")
> [@Strawnyy](#): > > My stuff still freezes, even from going from after a few pvp battles, or whatever I do, it freezes my tab of gems of war and its frustrating, > > image.jpg738x557 171 KB > > Simply just trying to go “Back” to the home screen, it locks up like this everytime, and everytime I go from lets say for an example, chests to home screen, or trying to switch tabs in pvp sometimes. etc. This happens to me almost daily. It happens occasionally when going from the map to the troops menu but it happens 6/10 times when I click edit team in the PvP and GW battle screen ![Untitled](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/a/da5286b619863b2bb47630d2418fe357d6e7ba52.jpg) ---
**Author:** ![Fuligin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fuligin/32/35476_2.png) [@Fuligin](https://community.gemsofwar.com/u/Fuligin)\ **Post date:** [January 7, 2018, 9:30am UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/222 "2018-01-07T09:30:42Z")
Playing on PC. Levelling up troops to raise kingdom power doesn’t reflect the +1 Kingdom Skill Bonus until the game is restarted. ![20180107165346_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/6/06b23e7f6dbfe82d4733bd38f1f0cad77422d021.jpg) ![20180107165325_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/2/e237babd9493c0fef722e1ef15ed12d14211cde6.jpg) ![20180107165542_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/9/994dfcbc2d53042a67d144bd9f16d094c64f45e0.jpg) ![20180107165556_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/5/8516b7f7c373e626be839d9b019ca8247db59bfb.jpg) After restarting the game: ![20180107165641_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/d/6d72010794923cda47f81bcd65d4a6f6c4b53d14.jpg) ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 7, 2018, 11:32pm UTC](https://community.gemsofwar.com/t/3-2-5-known-issues-pc-mobile-console/33920/223 "2018-01-07T23:32:34Z")
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