# 3.0 Known Issues

**URL:** <https://community.gemsofwar.com/t/3-0-known-issues/21924>\
**Category:** Official News\
**Created:** [March 31, 2017, 12:37am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924 "2017-03-31T00:37:06Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![shurikvz](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@shurikvz](https://community.gemsofwar.com/u/shurikvz)\
**Post date:** [March 31, 2017, 6:04pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/66 "2017-03-31T18:04:12Z")

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As mentioned above - mail is broken… No rewards…

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**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\
**Post date:** [March 31, 2017, 7:07pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/67 "2017-03-31T19:07:13Z")

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EDIT : my bad, it was there right after I sent this message, however I had no notifications of anything being in my mail box… The opposite of what other seems to experience up there. I’m pretty sure I checked it several times during the day though.

@Nimhain Is it normal that I didn’t get Necrezza in my mails yet?

I fear I logged in on my mobile before updating, I probably claimed all my rewards wich included Necrezza but that didn’t add her to my troop list because my game wasn’t up to date.  
Now it’s nowhere to be found.

Or maybe none of this happened and I just have to sit tight because the gift will come through my mail box at a later date, but it seems all my guildmates already got theirs ☹

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**Author:** ![Clark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/clark/32/29631_2.png) [@Clark](https://community.gemsofwar.com/u/Clark)\
**Post date:** [March 31, 2017, 7:20pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/68 "2017-03-31T19:20:38Z")

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I would really like to know when the fix for the unsaved teams is going to be pushed out. We all are going to have a lot of team building next week due to Guild Wars and not having our teams saved is going to ratchet up aggravation levels immensely.

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**Author:** ![Mad\_Butch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mad_butch/32/22903_2.png) [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\
**Post date:** [March 31, 2017, 9:22pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/69 "2017-03-31T21:22:34Z")

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Can confirm that the broken guild task mail has occurred to at least 3 people in my guild.  
I hope it can be fixed in such a way that missing guild task rewards will still be send out, judging by how the mail notification keeps reappearing after loging out and in to the game.

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**Author:** ![Mad\_Butch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mad_butch/32/22903_2.png) [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\
**Post date:** [March 31, 2017, 9:28pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/70 "2017-03-31T21:28:27Z")

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Clicking “Retry” is broken in the “error - lost connection” dialog.  
It doesn’t (seem to) do anything (on PC anyways).

Disabling and re-enabling the network connection, and then clicking reply, fixes the issue (aka, retry works and game continues as it should).

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [March 31, 2017, 11:00pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/71 "2017-03-31T23:00:00Z")

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The guild task problem appears to be the mail notification icon showing, even when you don’t have rewards. We are deploying out a fix for it now.

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**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [March 31, 2017, 11:03pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/72 "2017-03-31T23:03:05Z")

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My guild finished final blue task last night while i was in bed. I wake up, its finished, i have a notification showing i have mail, but no 100 gems extra.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [March 31, 2017, 11:15pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/73 "2017-03-31T23:15:35Z")

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This is _not_ the case. I am now positive about my earlier experience, as I’ve missed another guild task’s rewards.

To summarize,  
Guild mate completes 220k blue task: notification, but no mail  
I complete 220k green task: notification, mail for the green task  
Guild mate completes 220k brown task: notification, but no mail

You know how for the last two months all I’ve seen is “Grundulum completed a guild task”, regardless of whether I actually finished it or not? Looks like karma’s finally coming back to bite me for that.

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 31, 2017, 11:19pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/74 "2017-03-31T23:19:55Z")

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Just to add to this and maybe it will help- I completed a Legendary task and it gave me the rewards, but it didn’t for anyone else in the guild.

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [March 31, 2017, 11:43pm UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/75 "2017-03-31T23:43:59Z")

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We believe we’ve found the issue with guild tasks and are deploying a fix for it now.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [April 1, 2017, 12:18am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/76 "2017-04-01T00:18:13Z")

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Thank you @Andrew Can’t wait 🙂

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**Author:** ![Ariel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ariel/32/17124_2.png) [@Ariel](https://community.gemsofwar.com/u/Ariel)\
**Post date:** [April 1, 2017, 1:45am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/77 "2017-04-01T01:45:19Z")

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Carnex doesn’t offer a refund?

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [April 1, 2017, 1:46am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/78 "2017-04-01T01:46:55Z")

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@Andrew, can you confirm if the fix worked ? I’m a little hesitant to donate anything until it has been.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [April 1, 2017, 2:06am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/79 "2017-04-01T02:06:53Z")

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I got a guild task reward from a task I didn’t complete. So either the fix went through or the bug isn’t what I thought it was.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [April 1, 2017, 2:12am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/80 "2017-04-01T02:12:25Z")

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@Andrew - Received the missing mail for this morning’s guild task reward. That part of the bug seems fixed but we just had another task level finished and no notification what so ever and no mail

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**Author:** ![pnast](https://avatars.discourse-cdn.com/v4/letter/p/f4b2a3/32.png) [@pnast](https://community.gemsofwar.com/u/pnast)\
**Post date:** [April 1, 2017, 4:33am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/81 "2017-04-01T04:33:00Z")

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Just received missing guild task rewards, way more then I was owed! This game and devs are the best! I don’t even play PS4 anymore!

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**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [April 1, 2017, 5:04am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/82 "2017-04-01T05:04:10Z")

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I just checked on my mobile, and no mail still from the guild task this morning. Same on PC.

Yet my wife who is in same guild got the rewards for the task

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [April 1, 2017, 5:15am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/83 "2017-04-01T05:15:08Z")

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Email support and tell them which tasks didn’t arrive properly. They’re working overtime to smooth everything out.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [April 1, 2017, 5:32am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/84 "2017-04-01T05:32:57Z")

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Hey guys,

I’m in the office today trying to make sure anyone affected by Guild Mail issue. It may take me a while to reply to everyone so bear with me.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [April 1, 2017, 7:13am UTC](https://community.gemsofwar.com/t/3-0-known-issues/21924/85 "2017-04-01T07:13:33Z")

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Thank you so very much. You folks rock.

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