# Support

**URL:** https://community.gemsofwar.com/c/support/10.md?page=96

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 97

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## [Game crash when killing Abhorat that have full 3 traits](https://community.gemsofwar.com/t/game-crash-when-killing-abhorat-that-have-full-3-traits/5662)

<div class="topic-metadata">

**Author:** [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\
**Replies:** 3\
**Last updated:** [April 17, 2016, 12:23am UTC](https://community.gemsofwar.com/t/game-crash-when-killing-abhorat-that-have-full-3-traits/5662 "2016-04-17T00:23:16Z")

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Im playing on Xbox. 3 times I fight against the same guy and 3 times the game crashed and back directly to xbox main menu. He is the only one I have fight that have abhorat with full 3 traits, thats why I think the prob …

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## [iOS to iOS device switching leads to reverting to old teams - possible clue to teams being wiped out](https://community.gemsofwar.com/t/ios-to-ios-device-switching-leads-to-reverting-to-old-teams-possible-clue-to-teams-being-wiped-out/4992)

<div class="topic-metadata">

**Author:** [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\
**Replies:** 5\
**Last updated:** [April 16, 2016, 10:10am UTC](https://community.gemsofwar.com/t/ios-to-ios-device-switching-leads-to-reverting-to-old-teams-possible-clue-to-teams-being-wiped-out/4992 "2016-04-16T10:10:16Z")

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What you were expecting to happen, and what actually happened? EtH: My iPad would pull data from the server to update team information on the iPad. WAH: iPad pushed teams to the server wiping out the changes I had made…

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## [Webspinner taking Arcane Swamp stones to trait?](https://community.gemsofwar.com/t/webspinner-taking-arcane-swamp-stones-to-trait/5639)

<div class="topic-metadata">

**Author:** [@Frost](https://community.gemsofwar.com/u/Frost)\
**Replies:** 7\
**Last updated:** [April 16, 2016, 3:16am UTC](https://community.gemsofwar.com/t/webspinner-taking-arcane-swamp-stones-to-trait/5639 "2016-04-16T03:16:04Z")

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Is Webspinner supposed to take Arcane Swamp Stones or Arcane Venom Stones? I figured it should be Venom Stones.

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## [Summoner's Third Trait causes ps4 dashboard crash](https://community.gemsofwar.com/t/summoners-third-trait-causes-ps4-dashboard-crash/5631)

<div class="topic-metadata">

**Author:** [@jeffr23](https://community.gemsofwar.com/u/jeffr23)\
**Replies:** 0\
**Last updated:** [April 15, 2016, 9:33pm UTC](https://community.gemsofwar.com/t/summoners-third-trait-causes-ps4-dashboard-crash/5631 "2016-04-15T21:33:41Z")

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Whenever I kill a Summoner on an enemy team who has the third trait (as in several challenges including the new kingdom’s early ones), I get a crash to the PS4 dashboard. Haven’t unlocked the trait myself, so I don’t kn…

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## [Using the Salamander's attack twice a round freezes everything (PS4)](https://community.gemsofwar.com/t/using-the-salamanders-attack-twice-a-round-freezes-everything-ps4/5587)

<div class="topic-metadata">

**Author:** [@cenorexia](https://community.gemsofwar.com/u/cenorexia)\
**Replies:** 6\
**Last updated:** [April 15, 2016, 8:57am UTC](https://community.gemsofwar.com/t/using-the-salamanders-attack-twice-a-round-freezes-everything-ps4/5587 "2016-04-15T08:57:07Z")

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Hi there! Already sent a tweet to pipeworks about this issue but maybe this is the better place. Thing is, whenever I use the Salamander’s attack (Scorching Blast) for the second time during a match (the first time it …

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## [Crash on Karakoth Challenge: Eldritch Dreams final star](https://community.gemsofwar.com/t/crash-on-karakoth-challenge-eldritch-dreams-final-star/5399)

<div class="topic-metadata">

**Author:** [@Dustin1280](https://community.gemsofwar.com/u/Dustin1280)\
**Replies:** 10\
**Last updated:** [April 15, 2016, 12:22am UTC](https://community.gemsofwar.com/t/crash-on-karakoth-challenge-eldritch-dreams-final-star/5399 "2016-04-15T00:22:43Z")

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I have attempted to beat this challenge 3 times and each time it crashes when my druid kills abhorath last. And by crash i mean the game completely freezes in the middle of him being hit for fatal damage. This happens …

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## [Constant crashing during skull matches since update](https://community.gemsofwar.com/t/constant-crashing-during-skull-matches-since-update/5572)

<div class="topic-metadata">

**Author:** [@Mcdoosh](https://community.gemsofwar.com/u/Mcdoosh)\
**Replies:** 6\
**Last updated:** [April 14, 2016, 3:45pm UTC](https://community.gemsofwar.com/t/constant-crashing-during-skull-matches-since-update/5572 "2016-04-14T15:45:58Z")

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Is this just me? I’ve been kicked to the PS4 dash anywhere between 15-20 times in the last week after matching skulls to attack. It happens literally every other match. I know the game has been buggy since launch but at…

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## [Guild Roster bugged, yet again](https://community.gemsofwar.com/t/guild-roster-bugged-yet-again/5480)

<div class="topic-metadata">

**Author:** [@Brewz](https://community.gemsofwar.com/u/Brewz)\
**Replies:** 1\
**Last updated:** [April 14, 2016, 10:06am UTC](https://community.gemsofwar.com/t/guild-roster-bugged-yet-again/5480 "2016-04-14T10:06:27Z")

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No issue with guild or game mechanics, but guild roster appears to be bugged AGAIN. Been trying to get this resolved for a few weeks now…please assist. Roster states that membership is 30/30, when in reality, there are…

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## [Revenge loading](https://community.gemsofwar.com/t/revenge-loading/5573)

<div class="topic-metadata">

**Author:** [@KAYA43V3R](https://community.gemsofwar.com/u/KAYA43V3R)\
**Replies:** 7\
**Last updated:** [April 14, 2016, 5:45am UTC](https://community.gemsofwar.com/t/revenge-loading/5573 "2016-04-14T05:45:56Z")

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What you were expecting to happen, and what actually happened? I can’t acces to revenge menu. All the rest works perfectly What are the steps to make it happen again? just try to click on revenge Do you have any scre…

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## [Gorgotha's ancient demon didnt freeze](https://community.gemsofwar.com/t/gorgothas-ancient-demon-didnt-freeze/5568)

<div class="topic-metadata">

**Author:** [@bluebehir](https://community.gemsofwar.com/u/bluebehir)\
**Replies:** 1\
**Last updated:** [April 14, 2016, 5:41am UTC](https://community.gemsofwar.com/t/gorgothas-ancient-demon-didnt-freeze/5568 "2016-04-14T05:41:50Z")

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What you were expecting to happen, and what actually happened? I had Bone Dragon in position 1. The opponent had Gorgotha, something, Mercy, something else. (Can’t remember what the somethings were, but they had not ca…

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## [Bug with Eternal Flame on PS4](https://community.gemsofwar.com/t/bug-with-eternal-flame-on-ps4/5502)

<div class="topic-metadata">

**Author:** [@Elleandra](https://community.gemsofwar.com/u/Elleandra)\
**Replies:** 42\
**Last updated:** [April 13, 2016, 11:29pm UTC](https://community.gemsofwar.com/t/bug-with-eternal-flame-on-ps4/5502 "2016-04-13T23:29:17Z")

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It’s just me or others have problems whit this weapon to ? When i use his power the game just freez and i can’t access the PlayStation menu and when i try shut down the game manually it doesn’t work. I must shut down th…

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## [Please help me, I'm stuck with a task!](https://community.gemsofwar.com/t/please-help-me-im-stuck-with-a-task/5412)

<div class="topic-metadata">

**Author:** [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\
**Replies:** 12\
**Last updated:** [April 13, 2016, 4:01am UTC](https://community.gemsofwar.com/t/please-help-me-im-stuck-with-a-task/5412 "2016-04-13T04:01:11Z")

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Hi, I have all kingdoms to lvl 10 and have 2 (two!) times this task: level up a kingdom. They are on task line 2 and 4. So Im stuck till tuesday for half of my tasks! Would be much appreciated to give the game the abilit…

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## [Console's Zhul'Kari Kingdom Bonus](https://community.gemsofwar.com/t/consoles-zhulkari-kingdom-bonus/5544)

<div class="topic-metadata">

**Author:** [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\
**Replies:** 5\
**Last updated:** [April 13, 2016, 2:17am UTC](https://community.gemsofwar.com/t/consoles-zhulkari-kingdom-bonus/5544 "2016-04-13T02:17:12Z")

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The PC/Mobile version’s Zhul’Kari gets Magic and we get Attack, is that on purpose? We only have 1 Magic bonus right now (Karakoth) and we will be getting a 2nd with Darkstone. I don’t think +3 is too much…

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## [Formatting floating point numbers is hard](https://community.gemsofwar.com/t/formatting-floating-point-numbers-is-hard/5541)

<div class="topic-metadata">

**Author:** [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\
**Replies:** 1\
**Last updated:** [April 12, 2016, 11:52pm UTC](https://community.gemsofwar.com/t/formatting-floating-point-numbers-is-hard/5541 "2016-04-12T23:52:23Z")

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Dat daily bonus tho:

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## [Behemoth pack in shop](https://community.gemsofwar.com/t/behemoth-pack-in-shop/5536)

<div class="topic-metadata">

**Author:** [@Sheggra](https://community.gemsofwar.com/u/Sheggra)\
**Replies:** 3\
**Last updated:** [April 12, 2016, 6:51pm UTC](https://community.gemsofwar.com/t/behemoth-pack-in-shop/5536 "2016-04-12T18:51:10Z")

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The behemoth pack is currently priced at 4.99. Is it supposed to be 49.99. I purchased it and was rewarded 1 gold.

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## [Cannot buy Sea Troll pack on iOS](https://community.gemsofwar.com/t/cannot-buy-sea-troll-pack-on-ios/5251)

<div class="topic-metadata">

**Author:** [@Kharybdys](https://community.gemsofwar.com/u/Kharybdys)\
**Replies:** 3\
**Last updated:** [April 12, 2016, 6:56am UTC](https://community.gemsofwar.com/t/cannot-buy-sea-troll-pack-on-ios/5251 "2016-04-12T06:56:18Z")

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What you were expecting to happen, and what actually happened? I wanted to buy the Sea Troll pack but clicking on the Shop button gives me an error in the order of “Looks like the iOS App Store is down, please try again…

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## [Blighted Lands does not give tribute](https://community.gemsofwar.com/t/blighted-lands-does-not-give-tribute/5405)

<div class="topic-metadata">

**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Replies:** 14\
**Last updated:** [April 11, 2016, 2:22pm UTC](https://community.gemsofwar.com/t/blighted-lands-does-not-give-tribute/5405 "2016-04-11T14:22:03Z")

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Discussion started here: The Mystery of the Missing Tribute What you were expecting to happen, and what actually happened? I got Blighted Lands to level 10, so I expected to get tributes 10% of the time. This would awa…

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## [SAVE our Guild of LV1000!](https://community.gemsofwar.com/t/save-our-guild-of-lv1000/5466)

<div class="topic-metadata">

**Author:** [@chase](https://community.gemsofwar.com/u/chase)\
**Replies:** 15\
**Last updated:** [April 11, 2016, 2:53am UTC](https://community.gemsofwar.com/t/save-our-guild-of-lv1000/5466 "2016-04-11T02:53:06Z")

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Hello everyone, I don’t visit forum often, but I do today because there is something unexpected you deserve to know. I joined a guild which is about to level 1000 several weeks ago, exciting and embarking my new heroi…

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## [Burning Scythe is targeting dead troops](https://community.gemsofwar.com/t/burning-scythe-is-targeting-dead-troops/5024)

<div class="topic-metadata">

**Author:** [@Serale](https://community.gemsofwar.com/u/Serale)\
**Replies:** 25\
**Last updated:** [April 11, 2016, 2:49am UTC](https://community.gemsofwar.com/t/burning-scythe-is-targeting-dead-troops/5024 "2016-04-11T02:49:57Z")

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Just exactly the same bug as the Hobgoblin had when it was first released. It’s random part of the spell is targeting troops already killed by it’s first part of the spell.

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## [Big bug on ps4 cards missing!](https://community.gemsofwar.com/t/big-bug-on-ps4-cards-missing/5489)

<div class="topic-metadata">

**Author:** [@Elleandra](https://community.gemsofwar.com/u/Elleandra)\
**Replies:** 15\
**Last updated:** [April 11, 2016, 1:35am UTC](https://community.gemsofwar.com/t/big-bug-on-ps4-cards-missing/5489 "2016-04-11T01:35:33Z")

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When i craft 10 blues cards to epic (shaman goblin) then i lost 9 blue’s goblins and now i have only 1 blue gobelin and not epic … Under the image of the epic Goblin the progress bar is stuck on 9/10 … I have already…

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## [Dust devil bug additional details](https://community.gemsofwar.com/t/dust-devil-bug-additional-details/5465)

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**Author:** [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\
**Replies:** 6\
**Last updated:** [April 10, 2016, 4:02pm UTC](https://community.gemsofwar.com/t/dust-devil-bug-additional-details/5465 "2016-04-10T16:02:35Z")

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What you were expecting to happen, and what actually happened? Most of us are familiar with dust devils bug where casting his spell kills some unit but doesn’t remove it. You still can win the game even with those troop…

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## [Soothsayer bug - when there is no purple](https://community.gemsofwar.com/t/soothsayer-bug-when-there-is-no-purple/5469)

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**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\
**Replies:** 3\
**Last updated:** [April 10, 2016, 1:39pm UTC](https://community.gemsofwar.com/t/soothsayer-bug-when-there-is-no-purple/5469 "2016-04-10T13:39:34Z")

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What you were expecting to happen, and what actually happened? Used Soothsayer when there was no purple gems, game doesnt give me any chance to go back. I thought I was not allowed to use him at all when there was no p…

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## [The Great Maw's premature celebration](https://community.gemsofwar.com/t/the-great-maws-premature-celebration/5428)

<div class="topic-metadata">

**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\
**Replies:** 7\
**Last updated:** [April 9, 2016, 6:34pm UTC](https://community.gemsofwar.com/t/the-great-maws-premature-celebration/5428 "2016-04-09T18:34:49Z")

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I don’t know if this bug has been mentioned before, or even if it has anything to do with Great Maw, but as you can see, the oversized worm declared itself the victor though the battle had not yet finished. :angry: Wha…

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## [I seem to have a bug with my glory](https://community.gemsofwar.com/t/i-seem-to-have-a-bug-with-my-glory/5385)

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**Author:** [@Taten](https://community.gemsofwar.com/u/Taten)\
**Replies:** 6\
**Last updated:** [April 8, 2016, 2:13pm UTC](https://community.gemsofwar.com/t/i-seem-to-have-a-bug-with-my-glory/5385 "2016-04-08T14:13:49Z")

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Hi there, So i started playing GoW on my PS4 a few weeks ago and i love it keep up the good work! I hit level 40 today (even with all the server isuuses today i cant be stopped) so i decided to finally look around every…

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## [Where did ALL my Teams go Again?](https://community.gemsofwar.com/t/where-did-all-my-teams-go-again/5252)

<div class="topic-metadata">

**Author:** [@LightningStorm](https://community.gemsofwar.com/u/LightningStorm)\
**Replies:** 9\
**Last updated:** [April 8, 2016, 12:53am UTC](https://community.gemsofwar.com/t/where-did-all-my-teams-go-again/5252 "2016-04-08T00:53:54Z")

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So, since this is the second time this has happened, I literally just copy and pasted my first topic from November of last year and added a little extra info. What you were expecting to happen, and what actually happene…

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## [Patch 1.0.85 Login Issues](https://community.gemsofwar.com/t/patch-1-0-85-login-issues/5106)

<div class="topic-metadata">

**Author:** [@Lylak](https://community.gemsofwar.com/u/Lylak)\
**Replies:** 10\
**Last updated:** [April 7, 2016, 4:51pm UTC](https://community.gemsofwar.com/t/patch-1-0-85-login-issues/5106 "2016-04-07T16:51:54Z")

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New to this forum, so please forgive me if I placed this in wrong area. Updated Gems of War on the PS4 and now can’t get into the game. Keep receiving error code CE-34878-0. My husband is having the same issue. Didn’t ha…

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## [What is going on with the server?](https://community.gemsofwar.com/t/what-is-going-on-with-the-server/5344)

<div class="topic-metadata">

**Author:** [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Replies:** 22\
**Last updated:** [April 7, 2016, 1:23pm UTC](https://community.gemsofwar.com/t/what-is-going-on-with-the-server/5344 "2016-04-07T13:23:08Z")

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What you were expecting to happen, and what actually happened? Tried to open 14 chests. Alt+F4’d the game and restarted. Restarted the game with repeat of above pic. What are the steps to make it happen again? D…

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## [Is GoW client downloading massive amounts of data (~6+GB/h) since the patch? (XBone)](https://community.gemsofwar.com/t/is-gow-client-downloading-massive-amounts-of-data-6-gb-h-since-the-patch-xbone/5343)

<div class="topic-metadata">

**Author:** [@Bob](https://community.gemsofwar.com/u/Bob)\
**Replies:** 1\
**Last updated:** [April 7, 2016, 12:46pm UTC](https://community.gemsofwar.com/t/is-gow-client-downloading-massive-amounts-of-data-6-gb-h-since-the-patch-xbone/5343 "2016-04-07T12:46:38Z")

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I have noticed a massive spike in my ISP data usage since Apr.1. Prior to that date I averaged less than 10GB per day. Since then my ISP has told me that I have used well over 25GB per day. The only change in data usage …

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## [Skeleros Showing Magic Gain](https://community.gemsofwar.com/t/skeleros-showing-magic-gain/5334)

<div class="topic-metadata">

**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Replies:** 8\
**Last updated:** [April 7, 2016, 11:26am UTC](https://community.gemsofwar.com/t/skeleros-showing-magic-gain/5334 "2016-04-07T11:26:32Z")

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Skeleros still shows magic gains on the pre-leveling display despite not using it anymore.

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## [Can't log in, anybody else?](https://community.gemsofwar.com/t/cant-log-in-anybody-else/5328)

<div class="topic-metadata">

**Author:** [@Rasper](https://community.gemsofwar.com/u/Rasper)\
**Replies:** 20\
**Last updated:** [April 7, 2016, 10:36am UTC](https://community.gemsofwar.com/t/cant-log-in-anybody-else/5328 "2016-04-07T10:36:57Z")

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Both Steam and Android get to “Logging in” screen, stop for a while, and eventually give a “request timed out” error.

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