# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=95 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 96 --- ## [Error Messages while trying to complete guild tasks](https://community.gemsofwar.com/t/error-messages-while-trying-to-complete-guild-tasks/4699)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 2\ **Last updated:** [April 23, 2016, 8:25pm UTC](https://community.gemsofwar.com/t/error-messages-while-trying-to-complete-guild-tasks/4699 "2016-04-23T20:25:17Z")
What you were expecting to happen, and what actually happened? Tried completing a guild task/ It did not go thru What are the steps to make it happen again? I have no idea. Do you have any screenshots or video you wa… --- ## [Guild chatroom/ posting lines could be better!](https://community.gemsofwar.com/t/guild-chatroom-posting-lines-could-be-better/5877)
**Author:** [@Tsonek](https://community.gemsofwar.com/u/Tsonek)\ **Replies:** 6\ **Last updated:** [April 23, 2016, 9:41am UTC](https://community.gemsofwar.com/t/guild-chatroom-posting-lines-could-be-better/5877 "2016-04-23T09:41:45Z")
Sometimes the server doesn’t seem to respond well, when I wanna post more than one line in the guild chatroom - one of the lines being eaten, resulting in a posted blank line instead. It not only happened to me, also t… --- ## [Odd Gorgotha glitch?](https://community.gemsofwar.com/t/odd-gorgotha-glitch/5879)
**Author:** [@bluebehir](https://community.gemsofwar.com/u/bluebehir)\ **Replies:** 2\ **Last updated:** [April 22, 2016, 2:42pm UTC](https://community.gemsofwar.com/t/odd-gorgotha-glitch/5879 "2016-04-22T14:42:46Z")
What you were expecting to happen, and what actually happened? The screenshot will show that Gorgotha had 15 mana, and needed 15 mana but his spell was not ready. On his next action he took a 3 skull match, dealing dam… --- ## [Redeem Code Glitch](https://community.gemsofwar.com/t/redeem-code-glitch/5860)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 9\ **Last updated:** [April 22, 2016, 10:47am UTC](https://community.gemsofwar.com/t/redeem-code-glitch/5860 "2016-04-22T10:47:22Z")
After claiming a redeem code from a Gems of War stream ( Twitch go watch her now :stuck\_out\_tongue:) that Nimhain was handing out, it caused a weird glitch. The redeem code brought me back the to the map, but upon dragg… --- ## [How is Gar'Nok supposed to work?](https://community.gemsofwar.com/t/how-is-garnok-supposed-to-work/5827)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 1\ **Last updated:** [April 22, 2016, 9:25am UTC](https://community.gemsofwar.com/t/how-is-garnok-supposed-to-work/5827 "2016-04-22T09:25:05Z")
What you were expecting to happen, and what actually happened? ETH: I cast Gar’Nok’s spell, and a level 12 Orc appears in an empty slot. He arrives with team bonuses, without kingdom bonuses, and after the other three s… --- ## [I lost all Arena progress mid-run](https://community.gemsofwar.com/t/i-lost-all-arena-progress-mid-run/5874)
**Author:** [@CocoSavage](https://community.gemsofwar.com/u/CocoSavage)\ **Replies:** 0\ **Last updated:** [April 22, 2016, 6:35am UTC](https://community.gemsofwar.com/t/i-lost-all-arena-progress-mid-run/5874 "2016-04-22T06:35:24Z")
What you were expecting to happen, and what actually happened? I had 2 or 3 wins in the Arena on my iPhone. I played another round and won. So I expected to see 3 or 4 wins. Instead it said I had 1 win. I exited the Are… --- ## [Really annoying Quasit bug](https://community.gemsofwar.com/t/really-annoying-quasit-bug/5845)
**Author:** [@3vangelica](https://community.gemsofwar.com/u/3vangelica)\ **Replies:** 1\ **Last updated:** [April 22, 2016, 5:52am UTC](https://community.gemsofwar.com/t/really-annoying-quasit-bug/5845 "2016-04-22T05:52:52Z")
What you were expecting to happen? Quasit casts his spell (Hex - Reduce a random skill on an enemy by 11) on Paladin and Paladin loses 11 Magic (in this case) What actually happened? Quasit casts his spell, Paladin lo… --- ## [Issues Logging in](https://community.gemsofwar.com/t/issues-logging-in/5855)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 8\ **Last updated:** [April 22, 2016, 3:38am UTC](https://community.gemsofwar.com/t/issues-logging-in/5855 "2016-04-22T03:38:15Z")
What you were expecting to happen, and what actually happened? Tried multiple times to log in, each unsuccessful What are the steps to make it happen again? Do you have any screenshots or video you want to share with … --- ## [Frenzy goes frenzy (video: bug)](https://community.gemsofwar.com/t/frenzy-goes-frenzy-video-bug/5835)
**Author:** [@wskill](https://community.gemsofwar.com/u/wskill)\ **Replies:** 3\ **Last updated:** [April 21, 2016, 3:36pm UTC](https://community.gemsofwar.com/t/frenzy-goes-frenzy-video-bug/5835 "2016-04-21T15:36:41Z")
Hey i recorded this for the devs, frenzy somehow goes insane to the max when you use a rowanne bitchslap on someone with it, that is i dont know if it happens to all cards but atleast the twinfangusingwhateveritsnameis c… --- ## [Revenge button hangs in PvP](https://community.gemsofwar.com/t/revenge-button-hangs-in-pvp/5834)
**Author:** [@3vangelica](https://community.gemsofwar.com/u/3vangelica)\ **Replies:** 2\ **Last updated:** [April 21, 2016, 12:39pm UTC](https://community.gemsofwar.com/t/revenge-button-hangs-in-pvp/5834 "2016-04-21T12:39:51Z")
For the past couple of days I can’t do Revenge in PvP. It just hangs on the loading screen until I exit the program. --- ## [Frozen not working against AI in PvP](https://community.gemsofwar.com/t/frozen-not-working-against-ai-in-pvp/5833)
**Author:** [@3vangelica](https://community.gemsofwar.com/u/3vangelica)\ **Replies:** 5\ **Last updated:** [April 21, 2016, 12:39pm UTC](https://community.gemsofwar.com/t/frozen-not-working-against-ai-in-pvp/5833 "2016-04-21T12:39:22Z")
I may be missing something but it seems when the AI freezes one of my chars I do not get extra turns (this is how it is supposed to be) but, when I freeze an AI character they still get extra turns. This happens so regul… --- ## [Guild Member Login/PVP Don't Make Sense (PS4)](https://community.gemsofwar.com/t/guild-member-login-pvp-dont-make-sense-ps4/5657)
**Author:** [@ruzin](https://community.gemsofwar.com/u/ruzin)\ **Replies:** 10\ **Last updated:** [April 21, 2016, 10:48am UTC](https://community.gemsofwar.com/t/guild-member-login-pvp-dont-make-sense-ps4/5657 "2016-04-21T10:48:31Z")
This has been like this since before the patch. I have a two members where they haven’t logged in/played a battle for ages (or so says the game) yet they are rank 12 or lower on PVP. One member it says 43 days since las… --- ## [Sunweaver silence mana bug?](https://community.gemsofwar.com/t/sunweaver-silence-mana-bug/1942)
**Author:** [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Replies:** 9\ **Last updated:** [April 21, 2016, 10:42am UTC](https://community.gemsofwar.com/t/sunweaver-silence-mana-bug/1942 "2016-04-21T10:42:33Z")
What you were expecting to happen, and what actually happened? So my hero was silenced and I used sunweavers ability to tank him up, but when the silence was cleansed hero had 6 mana stored. Wasn’t silence supposed to pr… --- ## [My Level -1 can't play](https://community.gemsofwar.com/t/my-level-1-cant-play/2422)
**Author:** [@OVe](https://community.gemsofwar.com/u/OVe)\ **Replies:** 5\ **Last updated:** [April 21, 2016, 9:37am UTC](https://community.gemsofwar.com/t/my-level-1-cant-play/2422 "2016-04-21T09:37:04Z")
I have level -1 can’t play pvp & hero stats problem --- ## [1.0.9: Can global chat be turned off but guild chat be kept on?](https://community.gemsofwar.com/t/1-0-9-can-global-chat-be-turned-off-but-guild-chat-be-kept-on/4381)
**Author:** [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Replies:** 12\ **Last updated:** [April 21, 2016, 8:57am UTC](https://community.gemsofwar.com/t/1-0-9-can-global-chat-be-turned-off-but-guild-chat-be-kept-on/4381 "2016-04-21T08:57:16Z")
Like the title says: Can you turn off the global channel but keep the guild channel on? I really don’t need messages and achievements from random people flashing on my screen. I don’t mind having those things from my gu… --- ## [Another error the game expects me to understand](https://community.gemsofwar.com/t/another-error-the-game-expects-me-to-understand/5198)
**Author:** [@ExVasterist](https://community.gemsofwar.com/u/ExVasterist)\ **Replies:** 7\ **Last updated:** [April 21, 2016, 8:55am UTC](https://community.gemsofwar.com/t/another-error-the-game-expects-me-to-understand/5198 "2016-04-21T08:55:22Z")
Here you go: --- ## [Salamander special attack](https://community.gemsofwar.com/t/salamander-special-attack/5814)
**Author:** [@Taten](https://community.gemsofwar.com/u/Taten)\ **Replies:** 6\ **Last updated:** [April 21, 2016, 12:02am UTC](https://community.gemsofwar.com/t/salamander-special-attack/5814 "2016-04-21T00:02:12Z")
Is anyone else having a problem when they use salamanders attack and then the game crashes? I have tried Zaejin stage 8 defeat the black beasts 4 times now and everytime i use salamanders special the game crashes. --- ## [Chimera freezes my Arena matches](https://community.gemsofwar.com/t/chimera-freezes-my-arena-matches/5779)
**Author:** [@Tazz2137](https://community.gemsofwar.com/u/Tazz2137)\ **Replies:** 7\ **Last updated:** [April 20, 2016, 10:13pm UTC](https://community.gemsofwar.com/t/chimera-freezes-my-arena-matches/5779 "2016-04-20T22:13:41Z")
For the 3rd time in the past couple days, I have used Chimera for my Arena team. After using Chimera’s power a few times, it always freezes the game, and the entire game restarts. The big problem is that it counts as a l… --- ## [Hero Class Mechanist does not activate](https://community.gemsofwar.com/t/hero-class-mechanist-does-not-activate/5697)
**Author:** [@svechen](https://community.gemsofwar.com/u/svechen)\ **Replies:** 12\ **Last updated:** [April 19, 2016, 5:33am UTC](https://community.gemsofwar.com/t/hero-class-mechanist-does-not-activate/5697 "2016-04-19T05:33:18Z")
I did the quest in Adana. (“No more available quests”) The Hero Class Mechanist is still unlocked. --- ## [No revenges appearing?](https://community.gemsofwar.com/t/no-revenges-appearing/5725)
**Author:** [@Mahamoti](https://community.gemsofwar.com/u/Mahamoti)\ **Replies:** 8\ **Last updated:** [April 19, 2016, 1:43am UTC](https://community.gemsofwar.com/t/no-revenges-appearing/5725 "2016-04-19T01:43:13Z")
What you were expecting to happen, and what actually happened? I play PVP daily, but I haven’t had a revenge match in a week, even with a single low level troop on defense. I was expecting to have at least a few in tha… --- ## [Dervish spell causes game board to freeze](https://community.gemsofwar.com/t/dervish-spell-causes-game-board-to-freeze/5733)
**Author:** [@Gemlad](https://community.gemsofwar.com/u/Gemlad)\ **Replies:** 1\ **Last updated:** [April 19, 2016, 1:10am UTC](https://community.gemsofwar.com/t/dervish-spell-causes-game-board-to-freeze/5733 "2016-04-19T01:10:37Z")
What you were expecting to happen, and what actually happened? I expected the turn to go to the other player, but instead the game board was unresponsive with the turn indicator above my character. Mouse input was not p… --- ## [Gold Earning Limit in Matches](https://community.gemsofwar.com/t/gold-earning-limit-in-matches/5690)
**Author:** [@foxtrotter](https://community.gemsofwar.com/u/foxtrotter)\ **Replies:** 5\ **Last updated:** [April 19, 2016, 12:46am UTC](https://community.gemsofwar.com/t/gold-earning-limit-in-matches/5690 "2016-04-19T00:46:42Z")
What you were expecting to happen, and what actually happened? I expect to be making more than 165 gold per game. What are the steps to make it happen again? I play any game, and no matter what I do, I can’t earn more… --- ## [Can someone fix the daily tasks in the top left corner (Xbox One)](https://community.gemsofwar.com/t/can-someone-fix-the-daily-tasks-in-the-top-left-corner-xbox-one/5686)
**Author:** [@BoarRiderRules](https://community.gemsofwar.com/u/BoarRiderRules)\ **Replies:** 5\ **Last updated:** [April 18, 2016, 9:53pm UTC](https://community.gemsofwar.com/t/can-someone-fix-the-daily-tasks-in-the-top-left-corner-xbox-one/5686 "2016-04-18T21:53:38Z")
Whether it’s the old versions or the latest patch, those tasks in the top left corner hardly work. Can someone at the dev please check the tasks to ensure they actually work? Some are mislabeled (Win xxx, it’s actually… --- ## [Matching 4+ skulls vs bone dragon ends turn](https://community.gemsofwar.com/t/matching-4-skulls-vs-bone-dragon-ends-turn/5727)
**Author:** [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Replies:** 5\ **Last updated:** [April 18, 2016, 6:34pm UTC](https://community.gemsofwar.com/t/matching-4-skulls-vs-bone-dragon-ends-turn/5727 "2016-04-18T18:34:20Z")
What you were expecting to happen, and what actually happened? Using KoS to create a bunch of 4+ skull hits. My first troop is silly spider swarm (red), enemy’s first troop is Bone Dragon \*\*\* (freezing troop when hit wi… --- ## [Xbox one game crash from bombardier](https://community.gemsofwar.com/t/xbox-one-game-crash-from-bombardier/5663)
**Author:** [@kevin](https://community.gemsofwar.com/u/kevin)\ **Replies:** 3\ **Last updated:** [April 18, 2016, 5:43pm UTC](https://community.gemsofwar.com/t/xbox-one-game-crash-from-bombardier/5663 "2016-04-18T17:43:44Z")
The game is crashing for me when the bombardier uses their ability. It has happened 3 times out of 6 so far on the adana second challenge missions on xbox one. Wideburst skill just crashed me as well. --- ## [Game crashes on challenges](https://community.gemsofwar.com/t/game-crashes-on-challenges/5672)
**Author:** [@kevin](https://community.gemsofwar.com/u/kevin)\ **Replies:** 1\ **Last updated:** [April 18, 2016, 5:35pm UTC](https://community.gemsofwar.com/t/game-crashes-on-challenges/5672 "2016-04-18T17:35:04Z")
I just recently started playing challenges to get some souls and the game crashes alot doing challenges on xbox one. With the amazing long load time to start the game up this is getting frustrating. It has crashed about … --- ## [Kingdom tribute rewards not triggering](https://community.gemsofwar.com/t/kingdom-tribute-rewards-not-triggering/5707)
**Author:** [@ZeroCool1974](https://community.gemsofwar.com/u/ZeroCool1974)\ **Replies:** 1\ **Last updated:** [April 18, 2016, 11:18am UTC](https://community.gemsofwar.com/t/kingdom-tribute-rewards-not-triggering/5707 "2016-04-18T11:18:22Z")
What you were expecting to happen, and what actually happened? I expected double tribute because I have 2 gold stars in Zaejin. What are the steps to make it happen again? Just wait to receive tribute again, it also h… --- ## [Poison killing the last enemy crashes the game (PS4)](https://community.gemsofwar.com/t/poison-killing-the-last-enemy-crashes-the-game-ps4/5625)
**Author:** [@piotr](https://community.gemsofwar.com/u/piotr)\ **Replies:** 6\ **Last updated:** [April 17, 2016, 2:21pm UTC](https://community.gemsofwar.com/t/poison-killing-the-last-enemy-crashes-the-game-ps4/5625 "2016-04-17T14:21:14Z")
Hello all, i want to report 2 bugs actually. When poison kills the last enemy, this enemy still makes a move - despite no enemies left, and this move having no effect. If my last troop is killed by poison - i also ha… --- ## [Xbox one game crashed by Salamander](https://community.gemsofwar.com/t/xbox-one-game-crashed-by-salamander/5667)
**Author:** [@deadinside24](https://community.gemsofwar.com/u/deadinside24)\ **Replies:** 1\ **Last updated:** [April 17, 2016, 9:12am UTC](https://community.gemsofwar.com/t/xbox-one-game-crashed-by-salamander/5667 "2016-04-17T09:12:32Z")
For the first time ever on the Xbox One, I just had the game crash via an enemy troop attacking me. As the new troop for the week (Salamander) was about to use his attack ability , the game froze and knocked me out of … --- ## [First troop dealing spell damage as skull damage?](https://community.gemsofwar.com/t/first-troop-dealing-spell-damage-as-skull-damage/5646)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 9\ **Last updated:** [April 17, 2016, 6:26am UTC](https://community.gemsofwar.com/t/first-troop-dealing-spell-damage-as-skull-damage/5646 "2016-04-17T06:26:15Z")
What you were expecting to happen, and what actually happened? I had seen this MANY times : I use a spell supposed to deal damages, and, instead of seing a spell’s light effect hitting the ennemies, I would see my first… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=94) [Next page](https://community.gemsofwar.com/c/support/10.md?page=96)