# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=9 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 10 --- ## [Lust kills troops when it dies](https://community.gemsofwar.com/t/lust-kills-troops-when-it-dies/67028)
**Author:** [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)\ **Replies:** 5\ **Last updated:** [November 10, 2020, 2:50am UTC](https://community.gemsofwar.com/t/lust-kills-troops-when-it-dies/67028 "2020-11-10T02:50:10Z")
This happened to me just now. And i am shocked and confused of this issue. I battled at opponent by the name of Meli from guild Voices of Cambria Meli joined that guild just 2 hours ago. Meli team i faced was Lust, Meli … --- ## [Abbreviation index for newbies](https://community.gemsofwar.com/t/abbreviation-index-for-newbies/66888)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 9\ **Last updated:** [November 6, 2020, 7:43am UTC](https://community.gemsofwar.com/t/abbreviation-index-for-newbies/66888 "2020-11-06T07:43:45Z")
I was thinking post abbreviations and their meanings.. not everyone knows what “tpk” “tds” “AT” means. Would be a good reference point for the new players and older players that use the names instead of the abbreviations… --- ## [Ras le bol des bugs](https://community.gemsofwar.com/t/ras-le-bol-des-bugs/66782)
**Author:** [@SgtSansa](https://community.gemsofwar.com/u/SgtSansa)\ **Replies:** 2\ **Last updated:** [November 5, 2020, 6:47pm UTC](https://community.gemsofwar.com/t/ras-le-bol-des-bugs/66782 "2020-11-05T18:47:10Z")
J’espère que ceux qui s’occupent de la communauté de Gems of War sur Xbox sont contents d’eux. Cela fait plusieurs fois que j’ai des bugs mais celui d’hier m’a mis en rage. Je tente d’envoyer une requête, ce qui est long… --- ## [Class Quest Coming Soon](https://community.gemsofwar.com/t/class-quest-coming-soon/66824)
**Author:** [@MAWAHASOLOST](https://community.gemsofwar.com/u/MAWAHASOLOST)\ **Replies:** 1\ **Last updated:** [October 30, 2020, 5:34am UTC](https://community.gemsofwar.com/t/class-quest-coming-soon/66824 "2020-10-30T05:34:09Z")
I have open ed kingdoms but several just say class quest coming soon. I’m on Switch level 184 invite code KERRY\_PKFU NOTE: This is a community-drive category. A developer may not respond to your post. If you need help w… --- ## [Does gemsofwar.zendesk.com even work?](https://community.gemsofwar.com/t/does-gemsofwar-zendesk-com-even-work/66761)
**Author:** [@Rosenkreuz1979](https://community.gemsofwar.com/u/Rosenkreuz1979)\ **Replies:** 3\ **Last updated:** [October 27, 2020, 1:41am UTC](https://community.gemsofwar.com/t/does-gemsofwar-zendesk-com-even-work/66761 "2020-10-27T01:41:55Z")
Just asking whether it is viable to create requests there or it is a long-dead branch? --- ## [Extended: There was a problem connecting to the server](https://community.gemsofwar.com/t/extended-there-was-a-problem-connecting-to-the-server/66731)
**Author:** [@jpraveensn](https://community.gemsofwar.com/u/jpraveensn)\ **Replies:** 3\ **Last updated:** [October 26, 2020, 9:28am UTC](https://community.gemsofwar.com/t/extended-there-was-a-problem-connecting-to-the-server/66731 "2020-10-26T09:28:26Z")
I had been getting these network connectivity issues this week. Mainly when my laptop seems to not perceive the full speed of the network (my phone is able to, so there is no issue with the network speed). Oddly, I got … --- ## [Cannot connect to Global Chat after name change](https://community.gemsofwar.com/t/cannot-connect-to-global-chat-after-name-change/66743)
**Author:** [@IMGplays](https://community.gemsofwar.com/u/IMGplays)\ **Replies:** 1\ **Last updated:** [October 26, 2020, 2:15am UTC](https://community.gemsofwar.com/t/cannot-connect-to-global-chat-after-name-change/66743 "2020-10-26T02:15:01Z")
Hi, as the title suggests I am having quite the issue with trying to connect to global chat after using the free name change to change my name yesterday. It is stuck on a loop any time I press Yes, as shown in screensho… --- ## [My complaint not being respectful](https://community.gemsofwar.com/t/my-complaint-not-being-respectful/66639)
**Author:** [@mikej324](https://community.gemsofwar.com/u/mikej324)\ **Replies:** 0\ **Last updated:** [October 19, 2020, 3:08pm UTC](https://community.gemsofwar.com/t/my-complaint-not-being-respectful/66639 "2020-10-19T15:08:42Z")
Couple of weeks ago I spoke I had spent 4000 in total when the ishtra dragon was released I understand ok I didn’t get but coming to find out that I didn’t received the new content instead of understanding my frustration… --- ## [\[Known Issue - Fixed\] Image Data not Loading!](https://community.gemsofwar.com/t/known-issue-fixed-image-data-not-loading/66492)
**Author:** [@FlipShakeyJakey](https://community.gemsofwar.com/u/FlipShakeyJakey)\ **Replies:** 0\ **Last updated:** [October 11, 2020, 9:56pm UTC](https://community.gemsofwar.com/t/known-issue-fixed-image-data-not-loading/66492 "2020-10-11T21:56:25Z")
Hello Gems, I reported a bug I’ve had since a match of this year and it’s gotten so much worse since the last update! I have multiple screens that show a solid block of colour that I’ve been told already on here that i… --- ## [Update seems to have broken my game](https://community.gemsofwar.com/t/update-seems-to-have-broken-my-game/66397)
**Author:** [@Rektchaos](https://community.gemsofwar.com/u/Rektchaos)\ **Replies:** 2\ **Last updated:** [October 9, 2020, 6:11pm UTC](https://community.gemsofwar.com/t/update-seems-to-have-broken-my-game/66397 "2020-10-09T18:11:41Z")
I’m a player on the Xbox one and only hours ago the newest update dropped. I don’t know what could be the issue, but it first had an issue syncing my data, which it did not. Now when I press A to start, nothing. It won’t… --- ## [Game Pass Ultimate Perk Error](https://community.gemsofwar.com/t/game-pass-ultimate-perk-error/65709)
**Author:** [@Zach](https://community.gemsofwar.com/u/Zach)\ **Replies:** 22\ **Last updated:** [October 8, 2020, 2:19pm UTC](https://community.gemsofwar.com/t/game-pass-ultimate-perk-error/65709 "2020-10-08T14:19:06Z")
If you’re a Game Pass Ultimate subscriber then you should have access to a bunch of ‘perks’, one of them is the Shadow Dragon Legendary Starter Pack. It gives you a code to redeem which does work but the problem is it do… --- ## [Purchase issue in game xbox](https://community.gemsofwar.com/t/purchase-issue-in-game-xbox/66383)
**Author:** [@spy1974](https://community.gemsofwar.com/u/spy1974)\ **Replies:** 0\ **Last updated:** [October 6, 2020, 2:03pm UTC](https://community.gemsofwar.com/t/purchase-issue-in-game-xbox/66383 "2020-10-06T14:03:30Z")
doesn t work impossible buy in-game --- ## [Does anyone know what error code 6379992137 is?](https://community.gemsofwar.com/t/does-anyone-know-what-error-code-6379992137-is/66177)
**Author:** [@aluoaniki](https://community.gemsofwar.com/u/aluoaniki)\ **Replies:** 0\ **Last updated:** [September 27, 2020, 12:54pm UTC](https://community.gemsofwar.com/t/does-anyone-know-what-error-code-6379992137-is/66177 "2020-09-27T12:54:00Z")
few of my guildmates got this issue since monday or tuesday. it’s totally okay with mobile, just can’t log in on steam version. --- ## [Unexplained Dishonoured](https://community.gemsofwar.com/t/unexplained-dishonoured/66105)
**Author:** [@CrispsMuncher](https://community.gemsofwar.com/u/CrispsMuncher)\ **Replies:** 3\ **Last updated:** [September 23, 2020, 2:59pm UTC](https://community.gemsofwar.com/t/unexplained-dishonoured/66105 "2020-09-23T14:59:16Z")
Hello people I’m hoping someone can help me I logged on during the night to play GoW and for reasons unbeknown to me (not fully anyway) I have 3 accounts dishonoured. I have my PlayStation shared with 3 people so each p… --- ## [Why have all my defs become the same team?](https://community.gemsofwar.com/t/why-have-all-my-defs-become-the-same-team/66077)
**Author:** [@TheCuillin](https://community.gemsofwar.com/u/TheCuillin)\ **Replies:** 4\ **Last updated:** [September 21, 2020, 10:31pm UTC](https://community.gemsofwar.com/t/why-have-all-my-defs-become-the-same-team/66077 "2020-09-21T22:31:01Z")
So here we are. The eve of another joyous wars and suddenly all my defences are the same team. What the fuck is going on with this shite game company when it wrecks what was previously sacrosanct? --- ## [Campaign week 10 troop issue](https://community.gemsofwar.com/t/campaign-week-10-troop-issue/66063)
**Author:** [@MissBlackCat](https://community.gemsofwar.com/u/MissBlackCat)\ **Replies:** 2\ **Last updated:** [September 21, 2020, 12:32pm UTC](https://community.gemsofwar.com/t/campaign-week-10-troop-issue/66063 "2020-09-21T12:32:44Z")
for some reason this team does not qualify for ‘win any battle using an Urskaya team’ in my game but my boyfriend uses the same team and it counts … what the heck?! i reloaded the game and no change … :tired\_face: --- ## [Pet count is off](https://community.gemsofwar.com/t/pet-count-is-off/66016)
**Author:** [@littleblueducktales](https://community.gemsofwar.com/u/littleblueducktales)\ **Replies:** 2\ **Last updated:** [September 18, 2020, 9:29am UTC](https://community.gemsofwar.com/t/pet-count-is-off/66016 "2020-09-18T09:29:10Z")
As a completionist, I am bothered by the pet count that seems to be off. I think the only pet I do not have yet is the Droidbot, but the pet count shows 122/124. Which one am I missing? I do have the Steam puppy, the… --- ## [Traits Removed](https://community.gemsofwar.com/t/traits-removed/65928)
**Author:** [@Jaarka](https://community.gemsofwar.com/u/Jaarka)\ **Replies:** 1\ **Last updated:** [September 11, 2020, 5:42am UTC](https://community.gemsofwar.com/t/traits-removed/65928 "2020-09-11T05:42:17Z")
For this weeks Locked On event I completed the traits for Desdemona and Dark Monolith. When I logged on to play today their traits had been removed. I’m over lvl 1200 and have never come across this before. Is this a new… --- ## [Chaos storm cancels enrage](https://community.gemsofwar.com/t/chaos-storm-cancels-enrage/65909)
**Author:** [@TheCuillin](https://community.gemsofwar.com/u/TheCuillin)\ **Replies:** 6\ **Last updated:** [September 9, 2020, 6:04pm UTC](https://community.gemsofwar.com/t/chaos-storm-cancels-enrage/65909 "2020-09-09T18:04:43Z")
In world event “locked on” I am running a skull team with wrath whilst boosting frostmage hero class. I’ve had the chaos storm talent active and this causes issues with enrage from wrath. As soon as I cast wrath on a qua… --- ## [Explore 12 in Shentang not counting for Campaign gold task](https://community.gemsofwar.com/t/explore-12-in-shentang-not-counting-for-campaign-gold-task/65631)
**Author:** [@Clark](https://community.gemsofwar.com/u/Clark)\ **Replies:** 20\ **Last updated:** [August 25, 2020, 11:19pm UTC](https://community.gemsofwar.com/t/explore-12-in-shentang-not-counting-for-campaign-gold-task/65631 "2020-08-25T23:19:10Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. Describe your issue: Just like the subject lin… --- ## [Defeat Kurandara in any battle?](https://community.gemsofwar.com/t/defeat-kurandara-in-any-battle/65623)
**Author:** [@Matt91080](https://community.gemsofwar.com/u/Matt91080)\ **Replies:** 14\ **Last updated:** [August 24, 2020, 8:02pm UTC](https://community.gemsofwar.com/t/defeat-kurandara-in-any-battle/65623 "2020-08-24T20:02:49Z")
He’s not available for another month! Wtf?? --- ## [How did my Troop Die?](https://community.gemsofwar.com/t/how-did-my-troop-die/65438)
**Author:** [@DanAmlwch](https://community.gemsofwar.com/u/DanAmlwch)\ **Replies:** 9\ **Last updated:** [August 14, 2020, 7:04am UTC](https://community.gemsofwar.com/t/how-did-my-troop-die/65438 "2020-08-14T07:04:22Z")
Good Evening All, I’m honestly curious about this but do suspect it to be a bug, but completely happy to be wrong. Can anybody explain to me how my troop dies in this clip? The 1st AI troop has 47 attack, the AI then … --- ## [Hard Vault Key Battle - AI Troop Stats](https://community.gemsofwar.com/t/hard-vault-key-battle-ai-troop-stats/65412)
**Author:** [@DanAmlwch](https://community.gemsofwar.com/u/DanAmlwch)\ **Replies:** 9\ **Last updated:** [August 13, 2020, 1:35pm UTC](https://community.gemsofwar.com/t/hard-vault-key-battle-ai-troop-stats/65412 "2020-08-13T13:35:06Z")
Hi, does anybody know why the AI troop stats of a hard vault key are x3 the values of the scouted stats? --- ## [Playig the game blind](https://community.gemsofwar.com/t/playig-the-game-blind/65299)
**Author:** [@danac](https://community.gemsofwar.com/u/danac)\ **Replies:** 4\ **Last updated:** [August 8, 2020, 7:50am UTC](https://community.gemsofwar.com/t/playig-the-game-blind/65299 "2020-08-08T07:50:48Z")
my internet was acting up and I tried to open the game at reset. now the game plays, but no icons or tags have loaded. despite opening games several times since then they will not load. I’m fighting enemies of blank s… --- ## [Purchase issue](https://community.gemsofwar.com/t/purchase-issue/65292)
**Author:** [@XINDIANAX](https://community.gemsofwar.com/u/XINDIANAX)\ **Replies:** 4\ **Last updated:** [August 7, 2020, 2:00am UTC](https://community.gemsofwar.com/t/purchase-issue/65292 "2020-08-07T02:00:50Z")
I tried to purchase the elite pass and I am unable to do so. The screen starts with the grey box then screen gets dim then nothing. This all happens within a split second. I have rebooted unplugged , used different car… --- ## [Chat issue](https://community.gemsofwar.com/t/chat-issue/65265)
**Author:** [@Sinnfei](https://community.gemsofwar.com/u/Sinnfei)\ **Replies:** 0\ **Last updated:** [August 5, 2020, 4:20pm UTC](https://community.gemsofwar.com/t/chat-issue/65265 "2020-08-05T16:20:21Z")
Hi everyone, It’s now almost a few weeks I’ve chat issue. It’s impossible for me to connect to the chat. Is ther any solution? I’m on Xbox FYI, yes i’ve already changed my settings. --- ## [Game issue on PC only](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169)
**Author:** [@epic](https://community.gemsofwar.com/u/epic)\ **Replies:** 4\ **Last updated:** [July 27, 2020, 7:26pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169 "2020-07-27T19:26:10Z")
Hello, since about last update (4.0), maybe a little longer I have to deal with very unpleasant problem with the game. The game keeps showing me communicate: Error: Cannot connect to destination host. I just keep click… --- ## [Não consigo jogar Guild Wars!](https://community.gemsofwar.com/t/nao-consigo-jogar-guild-wars/64525)
**Author:** [@WilsomG3](https://community.gemsofwar.com/u/WilsomG3)\ **Replies:** 2\ **Last updated:** [July 4, 2020, 11:05am UTC](https://community.gemsofwar.com/t/nao-consigo-jogar-guild-wars/64525 "2020-07-04T11:05:09Z")
O time verde adversário foi excluído antes que eu pudesse jogar, e por isso não consigo jogar pelo resto da semana! Vocês podem me ajudar? --- ## [Now This is Knife Trophy Ps4 or Xbox](https://community.gemsofwar.com/t/now-this-is-knife-trophy-ps4-or-xbox/53156)
**Author:** [@Moshimonsters](https://community.gemsofwar.com/u/Moshimonsters)\ **Replies:** 2\ **Last updated:** [March 20, 2019, 11:41am UTC](https://community.gemsofwar.com/t/now-this-is-knife-trophy-ps4-or-xbox/53156 "2019-03-20T11:41:40Z")
Need Help on this Trophy on Ps4 or Xbox.Use a Weapons Spell with a Affix…Please Help anyone Trophy Called Now this is Knife..Many thanks. --- ## [Lost Vault Key to Restart](https://community.gemsofwar.com/t/lost-vault-key-to-restart/64091)
**Author:** [@Allrhyme](https://community.gemsofwar.com/u/Allrhyme)\ **Replies:** 0\ **Last updated:** [June 9, 2020, 7:28pm UTC](https://community.gemsofwar.com/t/lost-vault-key-to-restart/64091 "2020-06-09T19:28:39Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. Describe your issue: lost vault key to game re… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=8) [Next page](https://community.gemsofwar.com/c/support/10.md?page=10)