# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=83 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 84 --- ## [Playstore says GoW no longer compatible with my device?](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625)
**Author:** [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\ **Replies:** 15\ **Last updated:** [July 16, 2016, 1:51am UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625 "2016-07-16T01:51:35Z")
I tried to update to v 2.0.106 this morning, but in playstore i no longer find it in my installed games or needed to update. Ive been playing on thos table for 6 months. Game is installed and playable but now i cant upd… --- ## [A too long invite code](https://community.gemsofwar.com/t/a-too-long-invite-code/6161)
**Author:** [@DemonicDraco](https://community.gemsofwar.com/u/DemonicDraco)\ **Replies:** 5\ **Last updated:** [July 15, 2016, 11:17am UTC](https://community.gemsofwar.com/t/a-too-long-invite-code/6161 "2016-07-15T11:17:36Z")
was tryin to invite “GONZO THE DESTROYER\_UBEB” that coce is too long please fix @nex @foresti @Mr.Strange --- ## [What the hell happened?](https://community.gemsofwar.com/t/what-the-hell-happened/9524)
**Author:** [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\ **Replies:** 26\ **Last updated:** [July 15, 2016, 10:39am UTC](https://community.gemsofwar.com/t/what-the-hell-happened/9524 "2016-07-15T10:39:56Z")
--- ## [2 Carnex 2 Behemoth, got Mana Burnt and 2x Devoured!](https://community.gemsofwar.com/t/2-carnex-2-behemoth-got-mana-burnt-and-2x-devoured/9586)
**Author:** [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Replies:** 3\ **Last updated:** [July 15, 2016, 8:24am UTC](https://community.gemsofwar.com/t/2-carnex-2-behemoth-got-mana-burnt-and-2x-devoured/9586 "2016-07-15T08:24:16Z")
Both troops have impervious, so I expected them to be immune to both mana burn and devour. I got hit with a mana burn. Then I had hunger trigger twice against me in a row devouring 2 troops. --- ## [Any idea what happened here? (Chest glitch)](https://community.gemsofwar.com/t/any-idea-what-happened-here-chest-glitch/9609)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 2\ **Last updated:** [July 15, 2016, 7:34am UTC](https://community.gemsofwar.com/t/any-idea-what-happened-here-chest-glitch/9609 "2016-07-15T07:34:54Z")
I went to open my Glory keys and was greeted with this message… Clicking okay and reloading the Chests tab fixed it. I didn’t lose my keys, I just figured it should be noted as I couldn’t find any similar posts. --- ## [New Kingdom or Typo?](https://community.gemsofwar.com/t/new-kingdom-or-typo/9603)
**Author:** [@efh313](https://community.gemsofwar.com/u/efh313)\ **Replies:** 1\ **Last updated:** [July 15, 2016, 4:42am UTC](https://community.gemsofwar.com/t/new-kingdom-or-typo/9603 "2016-07-15T04:42:49Z")
What you were expecting to happen, and what actually happened? Went to iOS App Store to update my GoW. And noticed the update notes says "A new kingdom and a new hero class. " logged in and could not find the new kingdo… --- ## [Sand Shark ability bug](https://community.gemsofwar.com/t/sand-shark-ability-bug/9601)
**Author:** [@alexinawe](https://community.gemsofwar.com/u/alexinawe)\ **Replies:** 4\ **Last updated:** [July 15, 2016, 4:07am UTC](https://community.gemsofwar.com/t/sand-shark-ability-bug/9601 "2016-07-15T04:07:10Z")
What us supposed to happen: Sand Shark’s skill says “deal 5 damage to random enemy…” What is happening: Sand Shark attacks himself, allies, and sometimes not attacking at all. Where: In pvp battles. How: When acti… --- ## [Can not promote/demote guild members Error screenshot attached](https://community.gemsofwar.com/t/can-not-promote-demote-guild-members-error-screenshot-attached/9597)
**Author:** [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\ **Replies:** 4\ **Last updated:** [July 15, 2016, 3:20am UTC](https://community.gemsofwar.com/t/can-not-promote-demote-guild-members-error-screenshot-attached/9597 "2016-07-15T03:20:30Z")
What you were expecting to happen, and what actually happened? Tried to promote a new member to hireling rank and got an error. What are the steps to make it happen again? I reloaded the game and tried to promote the … --- ## [Mab freeze trait stopped working](https://community.gemsofwar.com/t/mab-freeze-trait-stopped-working/9595)
**Author:** [@Pasa](https://community.gemsofwar.com/u/Pasa)\ **Replies:** 3\ **Last updated:** [July 15, 2016, 3:07am UTC](https://community.gemsofwar.com/t/mab-freeze-trait-stopped-working/9595 "2016-07-15T03:07:15Z")
After the update no troop gets frozen on 4/5 match from mab trait. While Jarl’s similar trait works. --- ## [Queen Mab not freezing on 4+ matches](https://community.gemsofwar.com/t/queen-mab-not-freezing-on-4-matches/9588)
**Author:** [@Drathas](https://community.gemsofwar.com/u/Drathas)\ **Replies:** 2\ **Last updated:** [July 15, 2016, 2:04am UTC](https://community.gemsofwar.com/t/queen-mab-not-freezing-on-4-matches/9588 "2016-07-15T02:04:52Z")
What you were expecting to happen, and what actually happened? Opponents troops to be frozen on 4+ matches. This didn’t occur, opponent troops didn’t have frozen resistance. What are the steps to make it happen again? … --- ## [Arena load loop](https://community.gemsofwar.com/t/arena-load-loop/9534)
**Author:** [@Victim](https://community.gemsofwar.com/u/Victim)\ **Replies:** 4\ **Last updated:** [July 14, 2016, 10:54pm UTC](https://community.gemsofwar.com/t/arena-load-loop/9534 "2016-07-14T22:54:22Z")
Hi, I’m new to GoW but I’ve played a lot of puzzle quest. Anyway, I’ve been fighting in the arena and every couple matches it goes into an infinite load loop when I attempt to start a match. I had to restart the game se… --- ## [Class perks problems](https://community.gemsofwar.com/t/class-perks-problems/9541)
**Author:** [@llfcbreno](https://community.gemsofwar.com/u/llfcbreno)\ **Replies:** 3\ **Last updated:** [July 14, 2016, 4:04pm UTC](https://community.gemsofwar.com/t/class-perks-problems/9541 "2016-07-14T16:04:31Z")
Hi got my warlord class & have fought every single game mode possible & when I go to perks it is still saying 0 victories is this a known issue or am I doing something wrong I do have my hero in my party --- ## [Soul Bug in PvP Invades](https://community.gemsofwar.com/t/soul-bug-in-pvp-invades/9510)
**Author:** [@Strat](https://community.gemsofwar.com/u/Strat)\ **Replies:** 3\ **Last updated:** [July 14, 2016, 7:25am UTC](https://community.gemsofwar.com/t/soul-bug-in-pvp-invades/9510 "2016-07-14T07:25:41Z")
I’m fairly certain I’ve discovered a bug in PvP on console that awards more Souls than you are supposed to get. In a PvP Invades assuming that one has: VIP 2, with Celestial Armor what is the Max Souls you should get? --- ## [Xbox one servers](https://community.gemsofwar.com/t/xbox-one-servers/9514)
**Author:** [@irishfury187](https://community.gemsofwar.com/u/irishfury187)\ **Replies:** 8\ **Last updated:** [July 13, 2016, 10:30pm UTC](https://community.gemsofwar.com/t/xbox-one-servers/9514 "2016-07-13T22:30:00Z")
Am I the only one unable to play? I’ve been getting an error message for the past 2 hours --- ## [Lost glory keys and gems buying chests!](https://community.gemsofwar.com/t/lost-glory-keys-and-gems-buying-chests/9501)
**Author:** [@nEwLiFe-13](https://community.gemsofwar.com/u/nEwLiFe-13)\ **Replies:** 3\ **Last updated:** [July 13, 2016, 8:45pm UTC](https://community.gemsofwar.com/t/lost-glory-keys-and-gems-buying-chests/9501 "2016-07-13T20:45:58Z")
When I use my glory keys or gems buying chests…blue error screen and when I log back on. ..loss of keys and gems but no troops…what to do --- ## [Jainus the Sneaky Ninja](https://community.gemsofwar.com/t/jainus-the-sneaky-ninja/9498)
**Author:** [@pell](https://community.gemsofwar.com/u/pell)\ **Replies:** 1\ **Last updated:** [July 13, 2016, 3:30pm UTC](https://community.gemsofwar.com/t/jainus-the-sneaky-ninja/9498 "2016-07-13T15:30:42Z")
What you were expecting to happen, and what actually happened? I was expecting to win the match, killing his last troop (an Infernal King). I THINK (not 100%) the last bit of damage came from my Famine draining his heal… --- ## [Cant invite friend to my guild](https://community.gemsofwar.com/t/cant-invite-friend-to-my-guild/7675)
**Author:** [@Starcitykilla](https://community.gemsofwar.com/u/Starcitykilla)\ **Replies:** 3\ **Last updated:** [July 13, 2016, 12:43pm UTC](https://community.gemsofwar.com/t/cant-invite-friend-to-my-guild/7675 "2016-07-13T12:43:01Z")
Put in his invite code and says exist but when i hit invite says cant find user… --- ## [Anyone noticed the cursed trait is bugged?](https://community.gemsofwar.com/t/anyone-noticed-the-cursed-trait-is-bugged/9482)
**Author:** [@pekerpixar](https://community.gemsofwar.com/u/pekerpixar)\ **Replies:** 8\ **Last updated:** [July 13, 2016, 8:33am UTC](https://community.gemsofwar.com/t/anyone-noticed-the-cursed-trait-is-bugged/9482 "2016-07-13T08:33:56Z")
It won’t trigger at the beginning. --- ## [Red question mark? and too many requests processed huh?](https://community.gemsofwar.com/t/red-question-mark-and-too-many-requests-processed-huh/9454)
**Author:** [@tokingwolf71](https://community.gemsofwar.com/u/tokingwolf71)\ **Replies:** 2\ **Last updated:** [July 13, 2016, 12:31am UTC](https://community.gemsofwar.com/t/red-question-mark-and-too-many-requests-processed-huh/9454 "2016-07-13T00:31:23Z")
whats the red ? that sometimes appears ? plus i tried opening a chest but try in a min 4000 plus requests being processed --- ## [Uneventful Event](https://community.gemsofwar.com/t/uneventful-event/9436)
**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Replies:** 12\ **Last updated:** [July 12, 2016, 7:29pm UTC](https://community.gemsofwar.com/t/uneventful-event/9436 "2016-07-12T19:29:26Z")
Taken from PS4 account --- ## [Dust Devil does not damage all targets with spell](https://community.gemsofwar.com/t/dust-devil-does-not-damage-all-targets-with-spell/9443)
**Author:** [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\ **Replies:** 0\ **Last updated:** [July 12, 2016, 5:13pm UTC](https://community.gemsofwar.com/t/dust-devil-does-not-damage-all-targets-with-spell/9443 "2016-07-12T17:13:18Z")
This was on the PS4. When you use his ability Dervish, what happens is your first troop takes 5 damage, your second troop takes 5 damage. Then all the troops shift their position so your first troop is now last, second… --- ## [Treasure Hunter Finish a Treasure Hunt with 2 or more Vaults - buggy?](https://community.gemsofwar.com/t/treasure-hunter-finish-a-treasure-hunt-with-2-or-more-vaults-buggy/5194)
**Author:** [@AnthragonVangor](https://community.gemsofwar.com/u/AnthragonVangor)\ **Replies:** 58\ **Last updated:** [July 12, 2016, 9:05am UTC](https://community.gemsofwar.com/t/treasure-hunter-finish-a-treasure-hunt-with-2-or-more-vaults-buggy/5194 "2016-07-12T09:05:30Z")
Ok, as you can see from the name of the topic it seems like the Treasure Hunter trophy on Playstation 4 seems to be bugged. In the description it says you need to finish the treasure hunt with 2 or more Vaults. I’ve don… --- ## [Mistaken Identity](https://community.gemsofwar.com/t/mistaken-identity/9426)
**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\ **Replies:** 1\ **Last updated:** [July 12, 2016, 7:44am UTC](https://community.gemsofwar.com/t/mistaken-identity/9426 "2016-07-12T07:44:23Z")
When I ascended Dwarven Slayer to mythic just now it was reported in game chat as “esslee has just found legendary troop : Jarl Freemante” No biggie but something has gone wonky here :smile: --- ## [Can not open event chests](https://community.gemsofwar.com/t/can-not-open-event-chests/9385)
**Author:** [@yonizaf](https://community.gemsofwar.com/u/yonizaf)\ **Replies:** 19\ **Last updated:** [July 12, 2016, 7:08am UTC](https://community.gemsofwar.com/t/can-not-open-event-chests/9385 "2016-07-12T07:08:41Z")
I’m trying to open a bundle of 50 event chests, and it fails every time, with a “Retry” button. No matter how many times I click Retry, it never succeeds, and since there’s no back option, I’m forced to close the game. T… --- ## [Not sure if supposed to have this today](https://community.gemsofwar.com/t/not-sure-if-supposed-to-have-this-today/9416)
**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Replies:** 33\ **Last updated:** [July 12, 2016, 4:23am UTC](https://community.gemsofwar.com/t/not-sure-if-supposed-to-have-this-today/9416 "2016-07-12T04:23:31Z")
Topic spelling was intentional. Just got A Drifting Sands troop before the kingdom went live. Was that supposed to happen? EDIT: I can also seem to use her. Visible in my troop list and the crafting screen works. --- ## [Guild stats are being reset 2-3 times a week](https://community.gemsofwar.com/t/guild-stats-are-being-reset-2-3-times-a-week/9194)
**Author:** [@Feegert](https://community.gemsofwar.com/u/Feegert)\ **Replies:** 8\ **Last updated:** [July 11, 2016, 7:30pm UTC](https://community.gemsofwar.com/t/guild-stats-are-being-reset-2-3-times-a-week/9194 "2016-07-11T19:30:56Z")
Every week my guild stats are being reset 2-3 times instead of just once. As many of you know, many guilds have tribute requirements in order to remain in the guild and they are checked every week on the roster. Getting… --- ## [What the hell just happened?!](https://community.gemsofwar.com/t/what-the-hell-just-happened/9053)
**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Replies:** 40\ **Last updated:** [July 11, 2016, 2:05pm UTC](https://community.gemsofwar.com/t/what-the-hell-just-happened/9053 "2016-07-11T14:05:22Z")
You see this too right?! Sorry for TV lines; this one is kinda worn. Also, I recently started an Xbox One run, naming my hero after my OC’s namesake. This screencap is from that. --- ## [Cannot open store page](https://community.gemsofwar.com/t/cannot-open-store-page/9398)
**Author:** [@NeXtreme](https://community.gemsofwar.com/u/NeXtreme)\ **Replies:** 0\ **Last updated:** [July 11, 2016, 1:40pm UTC](https://community.gemsofwar.com/t/cannot-open-store-page/9398 "2016-07-11T13:40:10Z")
What you were expecting to happen, and what actually happened? Cannot open store window even after several attempts What are the steps to make it happen again? Do you have any screenshots or video you want to share wi… --- ## [Defining rival needs to be reassessed](https://community.gemsofwar.com/t/defining-rival-needs-to-be-reassessed/9328)
**Author:** [@StormChasee](https://community.gemsofwar.com/u/StormChasee)\ **Replies:** 4\ **Last updated:** [July 11, 2016, 11:33am UTC](https://community.gemsofwar.com/t/defining-rival-needs-to-be-reassessed/9328 "2016-07-11T11:33:13Z")
Or maybe there is a bug. Anyway I had someone as a ‘rival’ who was some 14,000 pvp rank above me, someone who I had never invaded or done a revenge game. How can that person be a ‘rival’? I would think to be a valid r… --- ## [I find frozen ability too overpowered](https://community.gemsofwar.com/t/i-find-frozen-ability-too-overpowered/9382)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 6\ **Last updated:** [July 11, 2016, 11:08am UTC](https://community.gemsofwar.com/t/i-find-frozen-ability-too-overpowered/9382 "2016-07-11T11:08:40Z")
When any of my troops became frozen, I start to lose extra turns, regardless of which one must have extras, and which one is frozen. It feels wrong for me as it gives other side unfair advantage, making most strategies … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=82) [Next page](https://community.gemsofwar.com/c/support/10.md?page=84)