# Support

**URL:** https://community.gemsofwar.com/c/support/10.md?page=81

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 82

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## [I may have found the answer to Great Maw creating "ghost Troops"](https://community.gemsofwar.com/t/i-may-have-found-the-answer-to-great-maw-creating-ghost-troops/10392)

<div class="topic-metadata">

**Author:** [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\
**Replies:** 6\
**Last updated:** [July 28, 2016, 12:27pm UTC](https://community.gemsofwar.com/t/i-may-have-found-the-answer-to-great-maw-creating-ghost-troops/10392 "2016-07-28T12:27:53Z")

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But first I need one last data point. @Sirrian @Nimhain Is Hunger coded to act like a Status Effect, applied after damage dealt?

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## [Are the Leonis troops in the chest rotation](https://community.gemsofwar.com/t/are-the-leonis-troops-in-the-chest-rotation/10395)

<div class="topic-metadata">

**Author:** [@FnAhOlE](https://community.gemsofwar.com/u/FnAhOlE)\
**Replies:** 14\
**Last updated:** [July 28, 2016, 12:03am UTC](https://community.gemsofwar.com/t/are-the-leonis-troops-in-the-chest-rotation/10395 "2016-07-28T00:03:04Z")

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Wondering if the troops were in the chest rotation? I have open several chest today and not received a single new troop.

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## [Question about Console VIP Chest functionality](https://community.gemsofwar.com/t/question-about-console-vip-chest-functionality/10165)

<div class="topic-metadata">

**Author:** [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\
**Replies:** 10\
**Last updated:** [July 27, 2016, 10:32pm UTC](https://community.gemsofwar.com/t/question-about-console-vip-chest-functionality/10165 "2016-07-27T22:32:47Z")

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@Mr.Strange I’m figuring you would know this the best. Not looking for any specific numbers, just more wondering how they are supposed to work. I know that with all the other chests, you’re most likely to receive a tro…

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## [Guild reward problem](https://community.gemsofwar.com/t/guild-reward-problem/10398)

<div class="topic-metadata">

**Author:** [@Ziggy756](https://community.gemsofwar.com/u/Ziggy756)\
**Replies:** 4\
**Last updated:** [July 27, 2016, 10:21pm UTC](https://community.gemsofwar.com/t/guild-reward-problem/10398 "2016-07-27T22:21:29Z")

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Ok so me and my girlfriend both play the game and we both have different accounts on the Xbox one and we are both in separate guilds and for some reason I sometimes get her guild rewards on my account and then she gets m…

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## [Lion Prince's Spell bugged](https://community.gemsofwar.com/t/lion-princes-spell-bugged/10374)

<div class="topic-metadata">

**Author:** [@Satuttaja](https://community.gemsofwar.com/u/Satuttaja)\
**Replies:** 9\
**Last updated:** [July 27, 2016, 6:52pm UTC](https://community.gemsofwar.com/t/lion-princes-spell-bugged/10374 "2016-07-27T18:52:56Z")

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Had a Arena fight against a fellow with Lion Prince in his deck. Read his skill info, destroy a row blah blah. Not a treath. WRONG → prince wiped the whole screen, checked the description multiple times (A row, thats 1 r…

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## [So I fought myself in Arena, NBD](https://community.gemsofwar.com/t/so-i-fought-myself-in-arena-nbd/10332)

<div class="topic-metadata">

**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Replies:** 15\
**Last updated:** [July 27, 2016, 5:27pm UTC](https://community.gemsofwar.com/t/so-i-fought-myself-in-arena-nbd/10332 "2016-07-27T17:27:24Z")

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Also, not a joke. If you look at the opponent’s hero card, it has your name and class. Arena steals your identity. Just checked on both PS4 and XB1; both consoles have this bug.

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## [Leonis Empire team bonus bug](https://community.gemsofwar.com/t/leonis-empire-team-bonus-bug/10377)

<div class="topic-metadata">

**Author:** [@Haladini](https://community.gemsofwar.com/u/Haladini)\
**Replies:** 1\
**Last updated:** [July 27, 2016, 9:59am UTC](https://community.gemsofwar.com/t/leonis-empire-team-bonus-bug/10377 "2016-07-27T09:59:50Z")

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What you were expecting to happen, and what actually happened? a team of 4 Leonis Empire troops displays tooltip for the bonus as \[Bonus\_Kingdom\_3025\_4\] \[Bonus\_Kingdom\_Description\_3025\_4\] What are the steps to make …

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## [No chat ... global or guild](https://community.gemsofwar.com/t/no-chat-global-or-guild/10207)

<div class="topic-metadata">

**Author:** [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Replies:** 13\
**Last updated:** [July 27, 2016, 6:02am UTC](https://community.gemsofwar.com/t/no-chat-global-or-guild/10207 "2016-07-27T06:02:24Z")

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What you were expecting to happen, and what actually happened? Cant log into chat ! Just me ? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see t…

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## [Purple weapons bugged and doing 50% or less damage on Xbone](https://community.gemsofwar.com/t/purple-weapons-bugged-and-doing-50-or-less-damage-on-xbone/10317)

<div class="topic-metadata">

**Author:** [@FixPurplePls](https://community.gemsofwar.com/u/FixPurplePls)\
**Replies:** 6\
**Last updated:** [July 27, 2016, 12:23am UTC](https://community.gemsofwar.com/t/purple-weapons-bugged-and-doing-50-or-less-damage-on-xbone/10317 "2016-07-27T00:23:35Z")

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Hi, I was using Wicked Scythe but most of the time it seems to be doing 4 damage per enemy instead of 9 damage. This happens both in PVE and PVP and has no rhythm or rhyme to it. So I said meh at this scythe, lemme grind…

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## [Reinforced Trait not proccing](https://community.gemsofwar.com/t/reinforced-trait-not-proccing/10335)

<div class="topic-metadata">

**Author:** [@Vulpes](https://community.gemsofwar.com/u/Vulpes)\
**Replies:** 2\
**Last updated:** [July 26, 2016, 8:58pm UTC](https://community.gemsofwar.com/t/reinforced-trait-not-proccing/10335 "2016-07-26T20:58:44Z")

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Hi! I’ve got a team built with the “Reinforced” trait, and 3/5ish times, it just doesn’t proc, so I get no armour. Just wondering if this is a known issue or just me! Thanks!

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## [Daily Bonus Reward did not give proper amount](https://community.gemsofwar.com/t/daily-bonus-reward-did-not-give-proper-amount/9912)

<div class="topic-metadata">

**Author:** [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\
**Replies:** 14\
**Last updated:** [July 26, 2016, 6:01pm UTC](https://community.gemsofwar.com/t/daily-bonus-reward-did-not-give-proper-amount/9912 "2016-07-26T18:01:22Z")

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Posting and tagging in case anyone else had this issue today. As the opening screen went through all accumulated rewards it showed I should receive 1000 gold. 500 from daily log in. Double that for guild. When I check…

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## [Another Donation Error](https://community.gemsofwar.com/t/another-donation-error/10324)

<div class="topic-metadata">

**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\
**Replies:** 5\
**Last updated:** [July 26, 2016, 11:10am UTC](https://community.gemsofwar.com/t/another-donation-error/10324 "2016-07-26T11:10:34Z")

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Another error that forces me to kill the build… :pensive:

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## [New error message (none)](https://community.gemsofwar.com/t/new-error-message-none/10305)

<div class="topic-metadata">

**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Replies:** 7\
**Last updated:** [July 26, 2016, 2:01am UTC](https://community.gemsofwar.com/t/new-error-message-none/10305 "2016-07-26T02:01:39Z")

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What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p…

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## [Screen keeps going black on PC](https://community.gemsofwar.com/t/screen-keeps-going-black-on-pc/10280)

<div class="topic-metadata">

**Author:** [@pnast](https://community.gemsofwar.com/u/pnast)\
**Replies:** 2\
**Last updated:** [July 25, 2016, 6:19pm UTC](https://community.gemsofwar.com/t/screen-keeps-going-black-on-pc/10280 "2016-07-25T18:19:19Z")

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The screen keeps going black today every couple of minutes on PC. I have restarted the computer and the game, the only way to bring it back is to hit alt, ctr, delete and then cancel. Anyone else having this problem toda…

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## [War Sphinx Strangeness](https://community.gemsofwar.com/t/war-sphinx-strangeness/10290)

<div class="topic-metadata">

**Author:** [@KevlarVest](https://community.gemsofwar.com/u/KevlarVest)\
**Replies:** 1\
**Last updated:** [July 25, 2016, 4:36pm UTC](https://community.gemsofwar.com/t/war-sphinx-strangeness/10290 "2016-07-25T16:36:07Z")

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What you were expecting to happen, and what actually happened? So I run a team of: War Sphinx Alchemist Hellcat Valkyrie I’ve since noticed some potential bugs with the War Sphinx troop. This one I encounter quit…

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## [Arena - No enemy team or gems spawned](https://community.gemsofwar.com/t/arena-no-enemy-team-or-gems-spawned/10283)

<div class="topic-metadata">

**Author:** [@therealwetwilly](https://community.gemsofwar.com/u/therealwetwilly)\
**Replies:** 0\
**Last updated:** [July 25, 2016, 3:44pm UTC](https://community.gemsofwar.com/t/arena-no-enemy-team-or-gems-spawned/10283 "2016-07-25T15:44:52Z")

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What you were expecting to happen, and what actually happened? I was expecting game 3 of 8 of an arena match to load. After the loading screen had passed no enemy team or gems spawned. What are the steps to make it ha…

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## [Ratings (how can a team like this be 1600 rating)](https://community.gemsofwar.com/t/ratings-how-can-a-team-like-this-be-1600-rating/9980)

<div class="topic-metadata">

**Author:** [@kotor](https://community.gemsofwar.com/u/kotor)\
**Replies:** 13\
**Last updated:** [July 25, 2016, 12:43pm UTC](https://community.gemsofwar.com/t/ratings-how-can-a-team-like-this-be-1600-rating/9980 "2016-07-25T12:43:13Z")

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Could someone explain me how its possible that a guy with a team like this has a 1600 rating… very odd.

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## [Hero stats are stuck (resolved)](https://community.gemsofwar.com/t/hero-stats-are-stuck-resolved/10257)

<div class="topic-metadata">

**Author:** [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Replies:** 5\
**Last updated:** [July 25, 2016, 12:29pm UTC](https://community.gemsofwar.com/t/hero-stats-are-stuck-resolved/10257 "2016-07-25T12:29:55Z")

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I been stuck to the same stats for a very long time im level 724 and i keep leveling but my stats (magic att def) are stuck and also no weapon are unlocking When i look in the hero weapon (show all) I see lot of weapon …

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## [Queen Mab fix never happened for me](https://community.gemsofwar.com/t/queen-mab-fix-never-happened-for-me/10131)

<div class="topic-metadata">

**Author:** [@Tatooie](https://community.gemsofwar.com/u/Tatooie)\
**Replies:** 17\
**Last updated:** [July 24, 2016, 3:05pm UTC](https://community.gemsofwar.com/t/queen-mab-fix-never-happened-for-me/10131 "2016-07-24T15:05:40Z")

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What you were expecting to happen, and what actually happened? One of my clan members said the Mab fix occurred a few days after the last release. Mab still does not work for me and all of her traits dont happen. The ne…

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## [So this tooltip seems to be wrong](https://community.gemsofwar.com/t/so-this-tooltip-seems-to-be-wrong/10176)

<div class="topic-metadata">

**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Replies:** 8\
**Last updated:** [July 24, 2016, 5:42am UTC](https://community.gemsofwar.com/t/so-this-tooltip-seems-to-be-wrong/10176 "2016-07-24T05:42:57Z")

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Is Marilith a transformer or destroyer? Pick one.

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## [Anyone else experiencing lag/delay on PC?](https://community.gemsofwar.com/t/anyone-else-experiencing-lag-delay-on-pc/10190)

<div class="topic-metadata">

**Author:** [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Replies:** 9\
**Last updated:** [July 23, 2016, 10:42pm UTC](https://community.gemsofwar.com/t/anyone-else-experiencing-lag-delay-on-pc/10190 "2016-07-23T22:42:50Z")

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When casting spells or getting skull hits in pvp the screen lags for sometimes up to 10 seconds. Is anyone else experiencing this or is this a known issue? Also experiencing it sometimes with gem matching. Edit: Disconn…

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## [Bug: 1st mission of the Wild Plains quest](https://community.gemsofwar.com/t/bug-1st-mission-of-the-wild-plains-quest/10185)

<div class="topic-metadata">

**Author:** [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Replies:** 2\
**Last updated:** [July 23, 2016, 5:21pm UTC](https://community.gemsofwar.com/t/bug-1st-mission-of-the-wild-plains-quest/10185 "2016-07-23T17:21:48Z")

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In the first mission of the Wild Plains quest (I believe it’s called Angry Spirit), you fight only the Angry Spirit (Sunweaver). When using a troop that hits multiple targets (like the Dust Devil ), the Sunweaver is taki…

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## [Rowanne damage incorrect? \[Solved, I am silly\]](https://community.gemsofwar.com/t/rowanne-damage-incorrect-solved-i-am-silly/10146)

<div class="topic-metadata">

**Author:** [@Mitheithel](https://community.gemsofwar.com/u/Mitheithel)\
**Replies:** 16\
**Last updated:** [July 23, 2016, 3:31pm UTC](https://community.gemsofwar.com/t/rowanne-damage-incorrect-solved-i-am-silly/10146 "2016-07-23T15:31:15Z")

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So maybe this is just me, but I’ve been trying out a Rowanne armor team for Exploring. And I keep noticing that her spell just seems to do too much damage. So I checked it. Here’s what I found: So as you can see, her…

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## [Graphics issues with 1.0.7 and beyond](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178)

<div class="topic-metadata">

**Author:** [@choke](https://community.gemsofwar.com/u/choke)\
**Replies:** 18\
**Last updated:** [July 22, 2016, 11:43am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178 "2016-07-22T11:43:57Z")

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Since the last update my game had looked really crappy. See screenshots attached. Using a Samsung galaxy s6. Not sure what else to say, happens every time I run the game. No impact on game play, just looks really bad. …

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## [Hero Skills Tab has No Click Sound](https://community.gemsofwar.com/t/hero-skills-tab-has-no-click-sound/10079)

<div class="topic-metadata">

**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Replies:** 2\
**Last updated:** [July 21, 2016, 10:16pm UTC](https://community.gemsofwar.com/t/hero-skills-tab-has-no-click-sound/10079 "2016-07-21T22:16:18Z")

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There is a small audio glitch when clicking on the hero skills tab. Clicking it causes no sound to occur. A sound playes when clicking any tab except for when clicking the skills tab. This glitch occurs for every class o…

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## [Login reward reset?](https://community.gemsofwar.com/t/login-reward-reset/10077)

<div class="topic-metadata">

**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Replies:** 1\
**Last updated:** [July 21, 2016, 8:08pm UTC](https://community.gemsofwar.com/t/login-reward-reset/10077 "2016-07-21T20:08:48Z")

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I have not missed a day playing gems of war in over a month…but My daily login has been reset at least 3 times..the latest being 3 days ago…So has it started resetting after a certain amount of time, Or is this a glitch? …

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## [AI Extra turns INSANE since update!](https://community.gemsofwar.com/t/ai-extra-turns-insane-since-update/9740)

<div class="topic-metadata">

**Author:** [@pnast](https://community.gemsofwar.com/u/pnast)\
**Replies:** 19\
**Last updated:** [July 21, 2016, 5:05pm UTC](https://community.gemsofwar.com/t/ai-extra-turns-insane-since-update/9740 "2016-07-21T17:05:17Z")

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Since the update the AI constantly gets extra turns. This is extremely aggravating and has made me want to delete the game on several occasions. I have been playing every day for a long time and I have Never seen it this…

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## [No tier rewards](https://community.gemsofwar.com/t/no-tier-rewards/9894)

<div class="topic-metadata">

**Author:** [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\
**Replies:** 5\
**Last updated:** [July 21, 2016, 8:31am UTC](https://community.gemsofwar.com/t/no-tier-rewards/9894 "2016-07-21T08:31:47Z")

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I seem to receive no rewards for stepping up PVP tiers. After reaching the next tier, I am not taken to the Status screen and the tier rewards button is not flashing. I am not sure if this is the new behaviour with 2.0.1…

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## [\[guild\] Disappeared from the roster](https://community.gemsofwar.com/t/guild-disappeared-from-the-roster/9947)

<div class="topic-metadata">

**Author:** [@aapje](https://community.gemsofwar.com/u/aapje)\
**Replies:** 5\
**Last updated:** [July 21, 2016, 5:52am UTC](https://community.gemsofwar.com/t/guild-disappeared-from-the-roster/9947 "2016-07-21T05:52:09Z")

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I joined another guild today, and I was in the roster contributing. Now since the last patch I think, I’m still in the guild and can see the chat, tasks etc. It has 30/30 members. But I am not in the roster. Also when I …

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## [Bug report damage dealt vs displayed](https://community.gemsofwar.com/t/bug-report-damage-dealt-vs-displayed/9873)

<div class="topic-metadata">

**Author:** [@Jordbrett](https://community.gemsofwar.com/u/Jordbrett)\
**Replies:** 23\
**Last updated:** [July 21, 2016, 1:41am UTC](https://community.gemsofwar.com/t/bug-report-damage-dealt-vs-displayed/9873 "2016-07-21T01:41:42Z")

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Sorry if this is the wrong place to post this but whenever I attack with the crude club equipped on my hero it deals 5 damage. On the card it says deal 6 damage when you click on it however when selecting the card witho…

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