# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=77 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 78 --- ## [Anyone else stuck on PVP match loading screen?](https://community.gemsofwar.com/t/anyone-else-stuck-on-pvp-match-loading-screen/12250)
**Author:** [@Krimlin](https://community.gemsofwar.com/u/Krimlin)\ **Replies:** 0\ **Last updated:** [September 12, 2016, 7:08pm UTC](https://community.gemsofwar.com/t/anyone-else-stuck-on-pvp-match-loading-screen/12250 "2016-09-12T19:08:27Z")
What you were expecting to happen, and what actually happened? On pvp loading screen, picked my opponent. Stuck on loading wheel circle, or it will go to next screen and be stuck on blue progression bar. I play on andr… --- ## [Bug with lord ironbeard](https://community.gemsofwar.com/t/bug-with-lord-ironbeard/12232)
**Author:** [@a.mit](https://community.gemsofwar.com/u/a.mit)\ **Replies:** 2\ **Last updated:** [September 12, 2016, 1:42pm UTC](https://community.gemsofwar.com/t/bug-with-lord-ironbeard/12232 "2016-09-12T13:42:16Z")
It seems new troop lord ironbeard has a bug when using a spell on an enemy troop with higher attack than he has, but no triple damage as in the description… --- ## [Finished PvP - Won - got error](https://community.gemsofwar.com/t/finished-pvp-won-got-error/12224)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 2\ **Last updated:** [September 12, 2016, 4:05am UTC](https://community.gemsofwar.com/t/finished-pvp-won-got-error/12224 "2016-09-12T04:05:03Z")
What you were expecting to happen, and what actually happened? I was doing PvP. Finished the battle - Got the Victory Plaque and then got message popup ERROR function not found What are the steps to make it happen a… --- ## [Level -1 (level minus 1)](https://community.gemsofwar.com/t/level-1-level-minus-1/12152)
**Author:** [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\ **Replies:** 9\ **Last updated:** [September 12, 2016, 2:29am UTC](https://community.gemsofwar.com/t/level-1-level-minus-1/12152 "2016-09-12T02:29:18Z")
Hi, a member of my guild just went from lvl 700+ to lvl -1 !!! What the hell is going on? Now he cant even play pvp! Anyone already seen such a prob? @Alpheon --- ## [K(fixed) Khaziel and Whitehelm kingom tab on kindom menu causes game crash](https://community.gemsofwar.com/t/k-fixed-khaziel-and-whitehelm-kingom-tab-on-kindom-menu-causes-game-crash/12197)
**Author:** [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\ **Replies:** 6\ **Last updated:** [September 11, 2016, 6:06pm UTC](https://community.gemsofwar.com/t/k-fixed-khaziel-and-whitehelm-kingom-tab-on-kindom-menu-causes-game-crash/12197 "2016-09-11T18:06:44Z")
What you were expecting to happen, and what actually happened? When i press on kingdom tab in kingdom menu it says downloading 1 of 4 then i get a connection to server pop up. Have to reset the game. It dont happen in o… --- ## [(minor bug) New error message](https://community.gemsofwar.com/t/minor-bug-new-error-message/12191)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 0\ **Last updated:** [September 11, 2016, 1:34pm UTC](https://community.gemsofwar.com/t/minor-bug-new-error-message/12191 "2016-09-11T13:34:25Z")
Ended a PvP battle, got this after the victory screen (before the rewards I believe) I was returned to the world map afterward. Battle counted as a victory, as it should had. Since I browsed World.json before it was… --- ## [GG Profanity Filter](https://community.gemsofwar.com/t/gg-profanity-filter/12030)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 26\ **Last updated:** [September 11, 2016, 3:01am UTC](https://community.gemsofwar.com/t/gg-profanity-filter/12030 "2016-09-11T03:01:00Z")
scatterbrained… --- ## [My defense team defaults to 7718 pvp points](https://community.gemsofwar.com/t/my-defense-team-defaults-to-7718-pvp-points/12146)
**Author:** [@Ragereaver](https://community.gemsofwar.com/u/Ragereaver)\ **Replies:** 2\ **Last updated:** [September 10, 2016, 11:37am UTC](https://community.gemsofwar.com/t/my-defense-team-defaults-to-7718-pvp-points/12146 "2016-09-10T11:37:02Z")
My defense team defaults to 7718 pvp points, I believe it has been doing this since near the start of the new pvp system as I have jsut found out I always get less gold in invasions then my guildmates. When setting the t… --- ## [Lost Kingdom Power stars in Ghulvania](https://community.gemsofwar.com/t/lost-kingdom-power-stars-in-ghulvania/12132)
**Author:** [@SirCookie](https://community.gemsofwar.com/u/SirCookie)\ **Replies:** 7\ **Last updated:** [September 10, 2016, 1:02am UTC](https://community.gemsofwar.com/t/lost-kingdom-power-stars-in-ghulvania/12132 "2016-09-10T01:02:38Z")
My Ghulvania had been displaying at 5 stars for quite a while now. I’m sure of it. On August 29, I even recorded it in a google spreadsheet. But strangely, yesterday when I clicked on the Ghulvania “Kingdom” button, I… --- ## [Bug half of screen black when returning to game (IOS)](https://community.gemsofwar.com/t/bug-half-of-screen-black-when-returning-to-game-ios/12118)
**Author:** [@PinkMooNinja](https://community.gemsofwar.com/u/PinkMooNinja)\ **Replies:** 1\ **Last updated:** [September 9, 2016, 2:48pm UTC](https://community.gemsofwar.com/t/bug-half-of-screen-black-when-returning-to-game-ios/12118 "2016-09-09T14:48:29Z")
the game still operates normally on the visible side, but nothing on the black side). I’ve noticed this issue for awhile, but chalked it up to using the beta client for iOS 10, I am now on the live version and it persis… --- ## [37,06 mb update Android](https://community.gemsofwar.com/t/37-06-mb-update-android/12103)
**Author:** [@Zerodown](https://community.gemsofwar.com/u/Zerodown)\ **Replies:** 2\ **Last updated:** [September 9, 2016, 12:45am UTC](https://community.gemsofwar.com/t/37-06-mb-update-android/12103 "2016-09-09T00:45:33Z")
every time start the game ,every day, I receive an update of 37.06 mb, is this normal? --- ## [Not owned Mythics showing at the bottom](https://community.gemsofwar.com/t/not-owned-mythics-showing-at-the-bottom/12099)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 5\ **Last updated:** [September 8, 2016, 7:55pm UTC](https://community.gemsofwar.com/t/not-owned-mythics-showing-at-the-bottom/12099 "2016-09-08T19:55:08Z")
What you were expecting to happen, and what actually happened? When I sort my Troops by “Amount” and select “Show All”, I always saw troops that I don’t own first, at the top, and that was nice, so I can easily know wha… --- ## [Does exploring only give out minor traitstones now?](https://community.gemsofwar.com/t/does-exploring-only-give-out-minor-traitstones-now/11897)
**Author:** [@redtiger7](https://community.gemsofwar.com/u/redtiger7)\ **Replies:** 10\ **Last updated:** [September 8, 2016, 3:41pm UTC](https://community.gemsofwar.com/t/does-exploring-only-give-out-minor-traitstones-now/11897 "2016-09-08T15:41:36Z")
I’ve been collecting runic traitstones to open up traits for my hero, exploring kingdoms to do that. It worked fine until today. I explored 6 times today and every single one resulted in a minor tritstone. I tried differ… --- ## [New guy question!](https://community.gemsofwar.com/t/new-guy-question/12068)
**Author:** [@I\_Am\_TheGoat\_X3](https://community.gemsofwar.com/u/I_Am_TheGoat_X3)\ **Replies:** 14\ **Last updated:** [September 8, 2016, 2:06am UTC](https://community.gemsofwar.com/t/new-guy-question/12068 "2016-09-08T02:06:59Z")
So I’m wondering why sometimes in battle my weapon will say like “7 damage to an enemy” and sometimes the exact same weapon and team and I haven’t changed anything it says “10 damage to an enemy”. Happens with a couple d… --- ## [Can Gems fix this? (botting)](https://community.gemsofwar.com/t/can-gems-fix-this-botting/12064)
**Author:** [@SecretlySorry](https://community.gemsofwar.com/u/SecretlySorry)\ **Replies:** 3\ **Last updated:** [September 7, 2016, 9:53pm UTC](https://community.gemsofwar.com/t/can-gems-fix-this-botting/12064 "2016-09-07T21:53:32Z")
Story time! Was bored and went to the discussion and broadcasting parts of Steam, and for whatever reason, this person was streaming themselves cheating? Anyways, I caught a video of it, reported the stream, and tried ca… --- ## [AI disregarded match 4 extra turn](https://community.gemsofwar.com/t/ai-disregarded-match-4-extra-turn/11870)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 5\ **Last updated:** [September 7, 2016, 12:45am UTC](https://community.gemsofwar.com/t/ai-disregarded-match-4-extra-turn/11870 "2016-09-07T00:45:17Z")
What you were expecting to happen, and what actually happened? I have had this happen three in the last week since updated. I matched 4 gems, got the Extra turn and was about to move gems when the AI took a turn. The … --- ## [Problem with the Great Maw at end of the game](https://community.gemsofwar.com/t/problem-with-the-great-maw-at-end-of-the-game/11801)
**Author:** [@Warmskin](https://community.gemsofwar.com/u/Warmskin)\ **Replies:** 0\ **Last updated:** [September 2, 2016, 10:05pm UTC](https://community.gemsofwar.com/t/problem-with-the-great-maw-at-end-of-the-game/11801 "2016-09-02T22:05:57Z")
Once near the end of a game there was only one enemy left on the opposing team. I used the Great Maw to devour him and win the game (I thought!). But, instead I got a msg re something about having no enemy to devour and … --- ## [Gorgotha summoning the wrong troop](https://community.gemsofwar.com/t/gorgotha-summoning-the-wrong-troop/11757)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 9\ **Last updated:** [September 2, 2016, 9:28am UTC](https://community.gemsofwar.com/t/gorgotha-summoning-the-wrong-troop/11757 "2016-09-02T09:28:46Z")
What you were expecting to happen, and what actually happened? Gorgotha summoned a Giant Spider and not an Ancient Horror What are the steps to make it happen again? first time that I’ve encountered it. Do you have a… --- ## [Tyri Taking Hit Damage Despite Traits](https://community.gemsofwar.com/t/tyri-taking-hit-damage-despite-traits/11764)
**Author:** [@xangiexdx](https://community.gemsofwar.com/u/xangiexdx)\ **Replies:** 5\ **Last updated:** [September 2, 2016, 2:39am UTC](https://community.gemsofwar.com/t/tyri-taking-hit-damage-despite-traits/11764 "2016-09-02T02:39:04Z")
2m I’ve levelled my Tyri to take no spell hits (unless she’s the only one left) and yet she takes the hits! It’s taken me weeks to find Arcade Venom to get this trait, and it’s not working. WTF??? --- ## [Sony Xperia M4 - Compability?](https://community.gemsofwar.com/t/sony-xperia-m4-compability/11713)
**Author:** [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Replies:** 13\ **Last updated:** [September 1, 2016, 1:28pm UTC](https://community.gemsofwar.com/t/sony-xperia-m4-compability/11713 "2016-09-01T13:28:30Z")
So, i’ve got a new phone, waaaaaay better than my old one, but it seems it’s not compatible with the game… I’ve already saw at the Support links that at each update it’s possible that more devices are included in the co… --- ## [Something is up with the team calculations - my team](https://community.gemsofwar.com/t/something-is-up-with-the-team-calculations-my-team/11555)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 5\ **Last updated:** [August 28, 2016, 5:00pm UTC](https://community.gemsofwar.com/t/something-is-up-with-the-team-calculations-my-team/11555 "2016-08-28T17:00:00Z")
What you were expecting to happen, and what actually happened? Okay so I have a spreadsheet I work on each day to help me with tracking team points, upgrades, etc. My team (Dark Cats) last night was 4813 (and I was 119… --- ## [Please mute the chat troll](https://community.gemsofwar.com/t/please-mute-the-chat-troll/11666)
**Author:** [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Replies:** 2\ **Last updated:** [August 31, 2016, 12:58am UTC](https://community.gemsofwar.com/t/please-mute-the-chat-troll/11666 "2016-08-31T00:58:15Z")
Nvm taking it to a pm. To much of a call out. --- ## [0-0 PVP Notification](https://community.gemsofwar.com/t/0-0-pvp-notification/11644)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 5\ **Last updated:** [August 31, 2016, 12:57am UTC](https://community.gemsofwar.com/t/0-0-pvp-notification/11644 "2016-08-31T00:57:26Z")
I mean, why even bother me with this? :stuck\_out\_tongue: --- ## [We appear to have a bot problem again](https://community.gemsofwar.com/t/we-appear-to-have-a-bot-problem-again/11661)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 4\ **Last updated:** [August 31, 2016, 12:14am UTC](https://community.gemsofwar.com/t/we-appear-to-have-a-bot-problem-again/11661 "2016-08-31T00:14:34Z")
http://community.gemsofwar.com/t/woamn-91-9815533704-bangkok-paris-love-vashikaran-specialist-baba-ji/11657 http://community.gemsofwar.com/t/l-v-91-9815533704-hong-kong-london-intercast-love-marriage-specialist-baba-ji/… --- ## [Infernal King 'Immortal' trait activating whilst stunned](https://community.gemsofwar.com/t/infernal-king-immortal-trait-activating-whilst-stunned/11651)
**Author:** [@chknsndwch](https://community.gemsofwar.com/u/chknsndwch)\ **Replies:** 1\ **Last updated:** [August 30, 2016, 4:03pm UTC](https://community.gemsofwar.com/t/infernal-king-immortal-trait-activating-whilst-stunned/11651 "2016-08-30T16:03:27Z")
What you were expecting to happen, and what actually happened? Stunned Infernal King’s third trait ‘Immortal’ should not have triggered due to him being stunned. He was killed by a spell so he didn’t have chance to reco… --- ## [Marid's Spell and status effects](https://community.gemsofwar.com/t/marids-spell-and-status-effects/11591)
**Author:** [@Drathas](https://community.gemsofwar.com/u/Drathas)\ **Replies:** 13\ **Last updated:** [August 30, 2016, 4:30am UTC](https://community.gemsofwar.com/t/marids-spell-and-status-effects/11591 "2016-08-30T04:30:29Z")
What you were expecting to happen, and what actually happened? A status effect (poison) was applied even though there weren’t 13 green gems on the board. What are the steps to make it happen again? haven’t tried yet. D… --- ## [Orbweaver class causing ghost resurrection](https://community.gemsofwar.com/t/orbweaver-class-causing-ghost-resurrection/11589)
**Author:** [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Replies:** 3\ **Last updated:** [August 29, 2016, 6:10am UTC](https://community.gemsofwar.com/t/orbweaver-class-causing-ghost-resurrection/11589 "2016-08-29T06:10:42Z")
What you were expecting to happen, and what actually happened? My opponent was playing the new Orbweaver class. When the hero died, he summoned a Giant Spider as it was supposed to. However, when the Giant Spider died… --- ## [Stealthly found tyri](https://community.gemsofwar.com/t/stealthly-found-tyri/11585)
**Author:** [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Replies:** 10\ **Last updated:** [August 29, 2016, 1:52am UTC](https://community.gemsofwar.com/t/stealthly-found-tyri/11585 "2016-08-29T01:52:06Z")
What you were expecting to happen, and what actually happened? To not target tyri. What are the steps to make it happen again? Use priestess to target tyri while tyri is stealthed. Do you have any screenshots or vide… --- ## [250 Win Orbweaver Weapon Not Received](https://community.gemsofwar.com/t/250-win-orbweaver-weapon-not-received/11575)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 3\ **Last updated:** [August 28, 2016, 10:54pm UTC](https://community.gemsofwar.com/t/250-win-orbweaver-weapon-not-received/11575 "2016-08-28T22:54:32Z")
I just spent the last several hours farming for the new mythic weapon, but did not receive a mail for the weapon when I reached 250 wins. I was planning on doing a video on the weapon and class today. Support ticket has … --- ## [Sweet Glitch. And by sweet, I mean I didn't like it at all UPDATED: And now it makes less sense... :(](https://community.gemsofwar.com/t/sweet-glitch-and-by-sweet-i-mean-i-didnt-like-it-at-all-updated-and-now-it-makes-less-sense/11545)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 19\ **Last updated:** [August 28, 2016, 5:51am UTC](https://community.gemsofwar.com/t/sweet-glitch-and-by-sweet-i-mean-i-didnt-like-it-at-all-updated-and-now-it-makes-less-sense/11545 "2016-08-28T05:51:28Z")
UPDATE: How does this happen when I log in? @Nimhain @Sirrian @Nex [Previous page](https://community.gemsofwar.com/c/support/10.md?page=76) [Next page](https://community.gemsofwar.com/c/support/10.md?page=78)